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Here’s How To Get Your S/4HANA Migration Plans Under Control

Forrester eCommerce

Given the current rate of client conversion, fewer than 50% of SAP ECC customers will have completed their transformation to S/4 by 2027. Furthermore, about 13,000 ECC customers are on EHPs 0–5, with support only up to 2025 and calling for an even more urgent decision on the future of their ERP. Moreover, 90% of […]

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The Future of Retail is Multilingual

Retail TouchPoints

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand.

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Luxury Brands Including Kering, Neiman Marcus Flee Farfetch in Wake of Sale to Coupang

Retail TouchPoints

A group of Farfetch shareholders, calling themselves the 2027 Ad Hoc Group, were vehemently opposed to the Coupang deal and put forth a last-ditch effort to scuttle the sale in late January, but their efforts were in vain.

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Secrets to Successful Alcohol Delivery: How to Minimize Risk and Protect Your Business

Retail TouchPoints

Between 2023 and 2027, ecommerce alcohol sales revenue in the U.S. is forecast to continuously increase by nearly 21%, with 2027 total revenue expected to reach $20.48 Sourcing delivery management software can be an efficient and effective way to kick off in-house delivery operations.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

trillion by 2027 – representing over 20% of overall retail sales. Brett Weigl is SVP and General Manager, Digital, AI and Journey Analytics at Genesys. Previously, Weigl led the digital engagement product management team at Salesforce Service Cloud. In the U.S., ecommerce spending is estimated to reach $1.7

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Open Banking Adoption Is On The Cusp Of Robust Growth In Europe

Forrester eCommerce

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

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Build Resilience with Global Sourcing

Retail TouchPoints

New technologies, such as a consolidated supplier management system, with features to enhance instant communications with suppliers and information about the latest market trends, enable flexibility and better cost control. billion by 2027, exhibiting a CAGR of 17.93% from 2021 to 2027. . They can then increase their profits.

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