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Marks & Spencer to Deploy Changing Room Self-Checkout in 100 Stores by 2028

Retail TouchPoints

The UK retailer already has deployed the changing room checkouts in 28 refurbished stores, including its Fosse Park flagship in Leicester, and plans to have the technology installed in more than 100 stores by 2028.

POS 273
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Global IT Services Spend Will Reach $2 Trillion By 2028

Forrester eCommerce

Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion. The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment.

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WH Smith Forecasts 500 Travel Stores Open in North America by 2028

Retail TouchPoints

Calling North America its “most exciting growth opportunity where we see excellent prospects for further growth in our airport business,” WH Smith plc predicts that it will operate approximately 500 stores in this region by 2028, with the airport business comprising about 85% of the total North American division.

Travel 147
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Global Retail E-Commerce Sales Will Reach $6.8 Trillion By 2028

Forrester eCommerce

Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.

eCommerce 259
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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

These expectations have significantly impacted the same-day delivery market, which experts predict will grow nearly 20% year-over-year between now and 2028. Statista predicts that by 2028, that number will reach a staggering $41 billion. In fact, perhaps the most dramatic changes are occurring in the grocery industry.

Supplies 279
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The Low-Code Market Could Approach $50 Billion By 2028

Forrester eCommerce

According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work. Find out what's driving the growth in the low-code market in this preview of a new report and forecast.

Marketing 459
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Home Depot to Make 85% of Outdoor Power Equipment Gas-Free by 2028

Retail TouchPoints

The Home Depot is aiming for 85% of outdoor power equipment sales to be generated by items that run on rechargeable battery technology instead of gas by the end of 2028.

Outdoor 305