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US Offline Retail Sales Will Reach $4.2 Trillion By 2028

Forrester eCommerce

Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”

Retail 367
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Starbucks to Double Indian Workforce as it Aims for 1,000 Stores in the Country by 2028

Retail TouchPoints

As part of its Triple Shot Reinvention Strategy — one of the key objectives of which is to become “truly global” — Starbucks plans to more than double its current India store count to 1,000 brick-and-mortar locations by 2028. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.

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Canada Goose to More Than Double Store Count by 2028

Retail TouchPoints

Canada Goose is planning to more than double its physical footprint from the current 51 locations over the next five years as it pursues revenue of $3 billion by 2028. Canada Goose also will invest in improving and streamlining operations, with the goal of reaching $150 million in saved and avoided operating costs by the end of fiscal 2028.

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Secondhand Grew 15X Faster than New Apparel Sales in 2023, but ThredUp CEO Still Sees Ample ‘White Space’

Retail TouchPoints

A few years ago, buying resale online was still something that had to be sold to consumers. But as ThredUp ’s 12th annual Resale Report shows, the need for a hard sell is over — consumers of all ages have clearly bought into the idea, with secondhand apparel sales growing 15X faster than the broader retail clothing sector in 2023.

Apparel 277
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Shein Designer Incubator Program Showcases Sustainable Fashions

Retail TouchPoints

This month, Shein announced it would invest an additional $50 million in the program over five years , bringing the company’s total investment to $105 million through 2028. Shein has come under scrutiny for alleged use of Uyghur forced labor in its supply chain, with 22 U.S.

Fashion 246
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How Boisson Benefits From — and Fuels — Non-Alcoholic Beverage Category Growth

Retail TouchPoints

billion in revenue by 2028. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We

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Stop: Your Customer Journey isn’t Benefitting Your Customer

Retail TouchPoints

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. Ditch the Redirects The consumer path to purchase has undoubtably changed. Lean into Consumer Convenience Today’s consumer isn’t sitting down at a computer and making a concerted effort to shop online.

Customer 244