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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

As a result, the luxury market’s base expanded to approximately 400 million consumers in 2022 and is expected to reach 500 million by 2030, Bain & Company revealed — and the expansion goes far beyond the aspirational promise.

Payments 290
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Final Bezos Shareholder Letter: 200M Amazon Prime Members, Failed Unionization Vote

Retail TouchPoints

Bezos cited the fact that 94% of fulfillment center employees say they would recommend Amazon to a friend as a place to work and defended the company’s “achievable performance goals” and break schedules, highlighting the company’s early adoption of a $15 hourly minimum wage. But I am committing us to an addition.

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Digital Beauty Brand IL MAKIAGE Bolsters Tech Stack with Computer Vision Acquisition

Retail TouchPoints

GlobalData estimates that the computer vision market will reach $28 billion by 2030, up from just $3.5 IL MAKIAGE promises ecommerce shoppers a “new way to shop beauty online” that brings consumers’ favorite influencers, the “hottest” looks, tutorials and recommended products into one easy-to-shop experience. billion in 2019.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.

B2B 146
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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

But what if associates had the power to send last-minute product recommendations before bringing an order out? Does your team have a vision for 2030 or 2035?” Consumers use the brand’s app or text messaging to confirm arrival and parking spot, so store employees are aware of their arrival. he asked. “Do

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The Retailers Creating ‘The Offer you Can’t Refuse’ for Customers

Retail TouchPoints

Alibaba’s ecommerce site Taobao introduced an app for the aging population that has the usual functions like access to Tmall Supermarket, livestreaming programs and shopping recommendations, but it also allows them to communicate with family members via a click-and-chat option.

Customer 130
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How GNC is Redefining Supplement Sales with AI-Powered Customer Service and Hyper-Personalization

Retail TouchPoints

from 2022 to 2030, which makes now an important time to bring in new customers and secure longtime loyalists. When a customer comes to gnc.com, do they feel that GNC understands who they are as a consumer and there’s not this just barrage of ads and recommendations that mean nothing to them?” Saeger asked. “In

Customer 295