lateshipment

APRIL 8, 2022

Analysts expect the value of the business-to-customer (B2C) market to reach over $7 trillion in 2030. Great packaging with your brand on it can influence a first-time customer’s impression of your company. It is very effective when you use it together with social media, content, and email marketing.

eCommerce 130

eCommerce Merchant Services Social Media Customer Retention 130

Retail TouchPoints

JULY 10, 2020

The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment,’ makes brash decisions and prefers experiences over physical entities. From the way retailers market to consumers to how shoppers check out to receive their products, the customer experience has changed immensely.

eCommerce 152

eCommerce Merchant Services Retail Customer Experience 152

Retail TouchPoints

NOVEMBER 11, 2022

OYA’s efforts extend to social media, where Gilbert is working to normalize discussion of feminine hygiene issues. REI’s own journey in this space is just beginning — Path Ahead Ventures is aiming to partner with 300 entrepreneurs of color by 2030.

Apparel 193

Apparel Marketing Retail Outdoor 193

GetElastic

JANUARY 5, 2023

Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are.

Social Media 78

Social Media Channel Shopify Fulfillment 78

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically.

Customer 130

Customer Retail eCommerce Subscription 130

PFS

JANUARY 23, 2020

The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment’, makes brash decisions and prefers experiences over physical entities. From the way retailers market to consumers to how shoppers check-out to receive their products, the customer experience has changed immensely.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.

B2B 146

B2B eCommerce Customer SEO 146