Fri.Nov 18, 2022

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Customer Stickiness and its connection to Customer Loyalty

Omniconvert

Read on and discover what Customer Stickiness means, its importance, and how it relates to sustainably growing your business. The post Customer Stickiness and its connection to Customer Loyalty appeared first on Omniconvert Ecommerce Growth Blog. Customer Retention Customer Value Optimization

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Adidas creates ‘Virtual Gear’ product category as it preps for metaverse future

Retail Dive

The athletics brand also released its first collection of NFT wearables as it accelerates a “community-based, member-first, open metaverse strategy &rdquo

Retail 113
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How to Protect Against Rising Organized Retail Crime

Retail TouchPoints

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies.

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The Weekly Closeout: Snoop Dogg launches pet brand as athletics retailers jump into virtual goods

Retail Dive

"If my dogs ain't fresh I ain't fresh,” the artist said of his latest business. Meanwhile, Nike and Adidas made major metaverse moves

Retail 96
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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

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Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores

Retail TouchPoints

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace , making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers.

POS 93
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Gap Inc. recovers in Q3 despite Yeezy debacle and heavy discounting

Retail Dive

The apparel retailer swung to a profit, and, in a surprise, its once-dormant Banana Republic label led the way

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More Trending

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Google enhances AR search tools to help harried holiday shoppers

Retail Dive

Offerings for the beauty and sneaker categories allow consumers to get a better sense of what a product looks like without having to step into a store

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NRF: 166.3 Million People Expected to Shop on Thanksgiving Weekend, Setting New Record

Retail TouchPoints

An estimated 166.3 million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics.

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Dollar Tree hires 4 new C-suite executives

Retail Dive

In a continued leadership shakeup, the company named chief compliance, diversity, sustainability and communication officers

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High-End Outerwear Brand Nobis Launches Resale Program

Retail TouchPoints

Canadian premium outerwear brand Nobis has launched a new peer-to-peer resale program, NEXT by Nobis , in partnership with Recurate.

Retail 89
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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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Amazon CEO signals more layoffs to come in 2023

Retail Dive

After announcing job cuts this week, Andy Jassy said the company would eliminate more roles, including in its team devoted to stores

Retail 82
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The 23 best Thanksgiving email subject lines

Omnisend

Reading Time: 7 minutes. Thanksgiving, along with Cyber Monday, Black Friday, Cyber Saturday, and Cyber Sunday (Cyber 5), is the time when online sales get a quick boost. According to Adobe Digital Insights, consumers are expected to spend close to $210 billion this season on holiday shopping.

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New chief Mary Dillon details plans to ‘simplify’ Foot Locker business, improve e-commerce

Retail Dive

As Dillon sets her strategy, the retailer will no longer expand into Japan and is winding down two European ventures

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Customer Personas: What Are They and Why You Should Care About Them

GetElastic

This blog was originally published on June 6th, 2011 and has been updated for context and relevance on November 18th, 2022. When you think of “personas” – what comes to mind? Are personas profiles of hypothetical customers that marketing invented?

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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The NVIDIA/Microsoft AI Supercomputer Cloud Is A No-brainer

Forrester Digital Transformation

This week NVIDIA announced a multi-year collaboration with Microsoft to build a cloud-based artificial intelligence (AI) supercomputer. With this partnership, Microsoft Azure will be the first public cloud to leverage NVIDIA’s full AI stack – chips, networking, and software.

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How to Increase E-commerce Conversion Rates Through Video Marketing

lateshipment

Not getting enough conversions despite getting more visitors? It’s time to include quality video content in your e-commerce website and marketing process. Also, videos can help you attract more potential customers and build your brand apart from encouraging them to shop. Ready to get started?

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Data Sovereignty Battles Continue To Dominate The European Public Cloud Market

Forrester Digital Transformation

The battle between hyperscalers and European cloud providers to conquer the European public cloud market is getting more contentious over the issue of data sovereignty. It now involves new actors, new concerns, and new weapons.

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Gap turns a Q3 profit and tamps down Q4 expectations

Retail Wire

Gap Inc. produced a one percent increase in same-store sales during the third quarter and adjusted earnings of 71 cents a share. The retailer warned that its fourth-quarter sales are likely to slow as inflation reduces consumers’ discretionary spending. in-article

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Learn Today, Sell Tomorrow: Increasing ROI & Conversions Through Search Metrics

Search metrics can drive conversion by helping website owners, and marketers learn from their online visitors. The data provided by an onsite search engine can help personalize the eCommerce experience and turn a visitor into a repeat buyer.

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The Best Enterprise Transformation Program Is Yet To Be Made

Forrester Digital Transformation

Takeaways from the Global Data and AI summit, EY 2022. AI Insights Architecture & Technology Strategy Automation CIO insights Data Insights data science digital business

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Black Friday deals may still leave consumers strapped for cash

Retail Wire

Retailers are offering big discounts in the lead-up to Christmas on a wide variety of discretionary purchase items. That doesn’t mean that the items are cheap, however, as many are more expensive this year due to inflation. in-article

Retail 52
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Outsource Amazon Listing Service Can Help You Be a Star Seller

Digital Doughnut

Outsourcing Amazon product listing services gives you the ability to scale up with an already trained resource pool that can handle all Amazon-related tasks with perfection. Ecommerce

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Groceries account for the biggest difference between Walmart and Target’s 3Q results

Retail Wire

Walmart outpaced expectations in the third quarter and Target did not. The difference comes down to each chain’s grocery business. Walmart generates 56 percent of its sales from groceries and Target about 20 percent. in-article

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

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How iQmetrix Fertility Benefits Resulted in Our Daughter Scottie

iQmetrix

iQer Sean Anderson shares how iQmetrix’s coverage of cost-prohibitive fertility drugs was the reason he and his wife had a beautiful IVF success story. Featured iQ News Workplace Culture

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Zara faces a strike in its hometown

Retail Wire

The fast-fashion giant Zara is next facing a two-day strike planned for next week that will include Black Friday. A regional union, CIG, plans to have its members strike the chain’s 44 stores in its hometown of A Coruna, Spain. in-article

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Krispy Kreme to pay $1.2 million for OT violations

Retail Wire

Krispy Kreme has agreed to pay nearly $1.2 million in back wages and damages to 56 workers for failing to pay overtime. The doughnut chain disputes the case brought against it and said its decision to settle is not an admission of wrongdoing on its part. in-article

Retail 40
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Crocs try a completely new design

Retail Wire

Crocs is releasing a new clog styled by sneaker designer Salehe Bembury. It marks the first time that the brand has released a shoe that is not in its classic clog mold. in-article

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The Headless (CMS & Search) eCommerce Hunt

Speaker: Jonathan Meyer & Jonathan Read

Headless CMS is redefining the way online content is presented. But don't worry––it’s not nearly as spooky as it sounds. Connect with Hawksearch’s Jonathan Meyer, joined by Sitefinity’s Jonathan Read, where the pair will define Headless CMS, the benefits it offers, and outline its eCommerce potential,

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Twitter workers quit working for Elon Musk

Retail Wire

Elon Musk issued an ultimatum to Twitter workers demanding that they sign a pledge to work harder or leave their jobs. Hundreds are reported to have taken Mr. Musk’s offer of three months’ severance rather than continue working for him. Unverified reports claim that the combination of workers laid off or quitting has left the social media site with skeleton crews in many departments. in-article

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Amazon’s layoffs will continue into 2023

Retail Wire

Amazon.com confirmed that it has begun laying off workers and that job cuts will continue into 2023. Andy Jassy, Amazon CEO, wrote in a letter to staff, “Our annual planning process extends into the new year, which means there will be more role reductions as leaders continue to make adjustments. Those decisions will be shared with impacted employees and organizations early in 2023.”. in-article

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