Retail Technology Review

Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

Manhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply Chain

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers. Internet Retailing Mobile Computers

Mobile 131

The best things come in small packages for retail SMEs

Retail Technology Review

By Matthew Robertson, Co-CEO, NetDespatch. Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares. Critical Issues Internet Retailing

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Talend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion. Internet Retailing Retail Supply Chain

Mobile 116

Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets. Internet Retailing Retail Supply Chain

Achieving retail’s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year. Critical Issues Retail Supply Chain Internet Retailing

How Polish B2B companies buy and sell online – Survey and report

Retail Technology Review

How many Polish companies sell and buy products online? What are their sales channels? How do they search for clients and business partners? Internet Retailing Critical Issues Retail Supply Chain

B2B 125

Network Transmission Types and Evil Smurfs

Retail Technology Review

By Patrick Vernon In the beginning, the Internet was designed to “just work”. The basic Internet protocols that we use every day including HTTP (web traffic), SMTP (email), and DNS (converting URLs to IP addresses) weren’t designed to be secure. Internet Retailing Surveillance and Security

Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet – There's only one solution, says ParcelHero

Retail Technology Review

Retail has been hit by a perfect storm, says the home delivery expert ParcelHero. New figures from PwC reveal 5,853 shops closed last year, and embattled Debenhams has placed itself in receivership as it fights against the onslaught of e-commerce. But with ASOS’ profits tumbling nearly 90%, online retailers are also struggling. Critical Issues Internet Retailing Retail Supply Chain

UK shoppers demand faster in-store payments that replicate ‘one-click’ transactions online

Retail Technology Review

Speed and convenience prove key to enhancing customer experience around in-store payments, a new report from RetailEXPO reveals. Critical Issues Internet Retailing Data Capture

Hawes & Curtis further evolve its digital shopping experience with One iota

Retail Technology Review

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide. Retail Supply Chain Internet Retailing

Cambridge e-commerce start-up named one of Europe’s top 100 fastest growing companies

Retail Technology Review

Velocity Commerce, the online retail specialist based in Cambridge, UK, and established just six years ago in a co-founder’s home, has been named one of the fastest growing companies in Europe in the latest FT 1000report. Internet Retailing

Tech partnership set to bring greater transparency to UK eCommerce

Retail Technology Review

A new tie-up between digital design agency, Sigma, and two leading eCommerce companies – Storm and InRiver – is aiming to deliver best-in-class eCommerce capability, while fostering a greater degree of responsibility, transparency and inclusivity in online customer experience. Internet Retailing Retail Supply Chain

Boeing 737 MAX 8 grounding could impact on international e-commerce and parcels, warns ParcelHero

Retail Technology Review

The grounding of the world’s entire Boeing 737 Max 8 fleet could mean delays to overseas freight, warns the international delivery expert ParcelHero. David Jinks MILT, Head of Consumer Research at ParcelHero says: ‘Across the world, anyone planning to send a parcel or waiting for a typical 2-3-day international parcel service could find unexpected delays.’. Internet Retailing Critical Issues

Retail Quality Report 2019: Global retailers still struggling with digital

Retail Technology Review

Applause, the digital quality and crowdsourced testing solutions provider, has released the global findings of its annual Retail Quality Report. It shows that global retailers are failing to keep up with consumer expectations for optimised digital experiences. Critical Issues Internet Retailing Supply Chain

85% of UK consumers prefer to shop in store

Retail Technology Review

High street retailers must be savvy with omnichannel technological integration in order to survive in the digital age, new research has warned. A survey of 1,056 UK adults carried out by digital marketing agency, Marketingsignals.com, revealed that 85% of people still prefer to physically purchase products in store, despite the convenience offered by online shopping. Critical Issues Retail Supply Chain Internet Retailing

Tigers expands UK operations by opening new flagship facility in Thurrock as e-commerce booms

Retail Technology Review

Tigers has opened a new facility in Thurrock, near London Gateway, to continue with long-term UK investment plans and to meet growing e-commerce demand, despite ongoing uncertainty surrounding Brexit. Internet Retailing

How to make international ecommerce transparent, efficient and cost-effective

Retail Technology Review

Cross-border ecommerce provides organisations with, theoretically, a low-cost opportunity to break into new markets. Yet from the cost of air freight to the complexity of international returns plus consumer expectations for full disclosure of import tariffs at checkout, successful global ecommerce is significantly more complex than it might first appear.

commercetools and BloomReach launch digital experience ecommerce solution for retailers and brands

Retail Technology Review

commercetools, the next-generation commerce software solutions provider, and BloomReach, the digital experience platform company, have released an integrated version of their commerce and digital experience platforms. The Starter Store comprising BloomReach and commercetools is targeted at upper mid-size retailers and brands. Internet Retailing Retail Supply Chain

JD.com and ARCore by Google launch augmented reality contest

Retail Technology Review

JD.com, China’s largest retailer, is hosting the JD-AR & ARCore by Google Innovative Consumer Application Competition in China. Internet Retailing

34% of traffic and 28% of orders for large online fashion retail brands come directly from search and social

Retail Technology Review

34% of traffic, 28% of orders and 26% of the total order value for large online fashion retailers comes directly from search and social sites including Google and Facebook, new global researchsuggests. Critical Issues Internet Retailing Data Capture

Office Depot Europe selects CommerceHub to strengthen ecommerce presence

Retail Technology Review

Office Depot Europe, retailer of workspace solutions, has selected CommerceHub, a distributed commerce network specialising in drop-ship technology – to help expand its product assortment and create a more efficient supply chain in the UK and Europe. Internet Retailing

High Street ‘saviour’ cashierless stores could disappear because of the ‘Philadelphia Experiment’

Retail Technology Review

New legislation protecting minorities could stop the spread of cashierless stores in the UK before they have been fully launched. Critical Issues Internet Retailing

Secrets to eCommerce success to be revealed at B2B Marketing Expo 2019

Retail Technology Review

The secrets to succeeding in B2B eCommerce are to be unveiled to marketers at this year’s B2B Marketing Expo 2019. Retail Supply Chain Internet Retailing Exhibitions and Events

B2B 130

Econocom launches solution to improve retail customer experience

Retail Technology Review

Econocom has introduced its dedicated retail solution – Econocom Retail – designed to align the online and offline technology elements of the customer buying journey. The solution was developed as part of Econocom’s wider strategic approach that focuses on placing the technology end-user at the heart of any digital transformation project. Internet Retailing Retail Supply Chain

Personalisation is the key for retailers to improve engagement with target demographics

Retail Technology Review

The recent news that Asos has been named the retailer ‘best at communicating’ in a poll of UK university students, beating the likes of Nike, Topshop and Urban Outfitters, reflects the importance for retailers to ensure that they take a personalised approach to engaging with their customers. Critical Issues Internet Retailing

Tigers USA opens new purpose-built facility in Miami to meet growing e-commerce demands

Retail Technology Review

Supply chain specialist Tigers USA has moved its Miami, USA team into a new, larger facility to strengthen its focus on the Latin American region as well as meet growing global e-commerce demands. Internet Retailing

Redbox Digital to deliver a new, streamlined online experience for Latest in Beauty

Retail Technology Review

Redbox Digital, a Magento Global Elite Partner, has partnered with Latest in Beauty, the UK beauty sampling & subscription-based service to deliver a new, online shopping experience for its ever-expanding customer base. Internet Retailing

B2B ecommerce lagging behind B2C for customer experience

Retail Technology Review

Poor product visualisation is preventing almost a quarter of B2B customers from making purchases online, according to a new report by full-service e-commerce agency PushON. Internet Retailing Critical Issues

B2C 109

Online retail sales emerge from December gloom

Retail Technology Review

Hitwise Digital Retail Insight report figures suggest that online retail visits in January grew by 1.8 per cent following the slow Christmas period. December online retail visits hit a 10 year low, declining by 0.6 per cent. Critical Issues Internet retailing

Digital platform supported by IBM, Geovation and Ordnance Survey to help return shoppers to the high street

Retail Technology Review

Following a successful pilot in the north west of England, where 1.4 million pages of local high street offers and events were viewed, a national version OFFiGO has now gone live. The digital platform seeks to increase spend and footfall in the retail and hospitality sector by bringing the ‘high street’ online and enabling customers to find local deals. Internet Retailing

Events 125

B2B ecommerce lagging behind B2C for customer experience

Retail Technology Review

Poor product visualisation is preventing almost a quarter of B2B customers from making purchases online, according to a new report by full-service e-commerce agency, PushON. Critical Issues Internet Retailing

B2C 116

Smartphone adoption to drive ecommerce activities in Latin America to 2023, says GlobalData

Retail Technology Review

The increasing availability of connected mobile devices such as smartphones and tablets are one of the main growth drivers for ecommerce activities globally. Internet Retailing Critical Issues

Mobile 116

Using the cloud for integration turns marginal into massive gains for retailers

Retail Technology Review

By Graham Woods, Managing Director of W3Partnership. No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed. Retailers are now focussed on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part of the customer journey takes place. Critical Issues Retail Supply Chain Internet Retailing