Retail Technology Review

Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

Manhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply Chain

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers. Internet Retailing Mobile Computers

Mobile 131

The best things come in small packages for retail SMEs

Retail Technology Review

By Matthew Robertson, Co-CEO, NetDespatch. Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares. Critical Issues Internet Retailing

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Talend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion. Internet Retailing Retail Supply Chain

Mobile 116

How will Brexit affect eCommerce?

Retail Technology Review

Brexit brings a wave of uncertainty and change to the UK business landscape, and since the day the UK voted to leave the EU, it’s been a whirlwind. Internet Retailing Critical Issues

Achieving retail’s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year. Critical Issues Retail Supply Chain Internet Retailing

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

Retail Technology Review

Amazon’s $800 million investment in free next-day deliveries may be making headlines, but the home delivery expert ParelHero says same-day 24/7 deliveries are the future of e-commerce. Retail Supply Chain Internet Retailing Critical Issues

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Retail Technology Review

Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment they are ready to buy, a new report from iAdvize, the leading conversational commerce provider, warns. Internet Retailing Critical Issues

Visualsoft ties up contract renewal with Daniel Footwear

Retail Technology Review

eCommerce and digital marketing agency, Visualsoft, has announced a contract renewal with premium fashion company Daniel Footwear, extending their partnership for a further two years. Internet Retailing

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

Retail Technology Review

The latest figures from the British Retail Consortium (BRC) revealed the sharpest decline in retail sales since 1995 last month, sparking further fears for the UK retail industry. According to their figures, retail sales fell by 2.7 percent in total and like-for like in May, while online sales of non-food products grew at a rate of just 1.5% year on year, which the BRC and KPMG said was “an all-time low”. Internet Retailing Critical Issues

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Retail Technology Review

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers. Internet Retailing Retail Supply Chain

Beyond the ‘Buy Now’ button: How brands can prepare for social commerce success

Retail Technology Review

By Joe Farrell, Vice President of International Operations at PFS. In today’s increasingly digital world, consumer expectations are growing. Technological and social advances have transformed the way customers interact with brands, and a rise in internet shopping has meant that customers now expect access to goods instantaneously. Internet Retailing Critical Issues

SEGRO supports growth of online retailer Magic Madhouse at Great Cambridge Industrial Estate

Retail Technology Review

Magic Madhouse, a specialist online retailer of trading cards and board games, has signed to occupy a 16,308 sq ft industrial unit at SEGRO’s Great Cambridge Industrial Estate, Enfield. Internet Retailing

How to lead in uncertain times

Retail Technology Review

By Jeremy Snape, founder and managing director, Sporting Edge. If the disruption and competitive threats to retailers from the likes of Amazon and discounters were not enough, there are also such issues as concerns as the impact of climate change and sustainability, possible supply chain market disruption from Brexit, and global trade. Critical Issues Internet Retailing

Sub-par e-commerce conversion rates should no longer be seen as acceptable, says Conversity

Retail Technology Review

Despite the ever-growing dominance of e-commerce as part of the overall retail sales mix, conversion rates across online channels remain a long way behind their in-store counterparts. Internet Retailing Critical Issues

Figures show internet retailing continues to rose throughout March

Retail Technology Review

Today’s ONS retail sales figures revealed that online spending continues to rise. The percentage of online purchases has risen by 8.0 per cent in March 2019 in comparison to March 2018. Critical Issues Internet Retailing

Tryzens expands capability as a full-service digital commerce consultancy

Retail Technology Review

Retailers looking for a complete full-service digital commerce solution, focused on delivering end-to-end, results-driven solutions for their online operations can turn to Tryzens as their digital commerce partner. Internet Retailing

Hawes & Curtis further evolve its digital shopping experience with One iota

Retail Technology Review

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide. Retail Supply Chain Internet Retailing

How procurement can become the ultimate ally for the high street

Retail Technology Review

It’s clear that the rise of pure-play e-tailers and the Amazon model have significantly disrupted the retail market, putting traditional brick and mortar retailers under more pressure than ever to manage costs, whilst also meeting rising customer expectations. Internet Retailing

Instore and online retail services must play nicely together – lest iconic brands will disappear

Retail Technology Review

Seamless mobile connectivity can help prevent this from happening explains Colin Abrey of Nextivity. Critical Issues Internet Retailing Retail Supply Chain

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Retail Technology Review

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study. Critical issues Internet Retailing Retail Supply Chain

UK shoppers demand faster in-store payments that replicate ‘one-click’ transactions online

Retail Technology Review

Speed and convenience prove key to enhancing customer experience around in-store payments, a new report from RetailEXPO reveals. Critical Issues Internet Retailing Data Capture

Top retailers failing to capitalise on growing social media influence

Retail Technology Review

An industry report has found that almost a fifth of leading UK e-retailers are missing out on potential sales due to a lack of connection with their customers’ extended social circles. These figures have worsened since a similar study was carried out 12 months beforehand. Critical issues Internet Retailing

Network Transmission Types and Evil Smurfs

Retail Technology Review

By Patrick Vernon In the beginning, the Internet was designed to “just work”. The basic Internet protocols that we use every day including HTTP (web traffic), SMTP (email), and DNS (converting URLs to IP addresses) weren’t designed to be secure. Internet Retailing Surveillance and Security

Boeing 737 MAX 8 grounding could impact on international e-commerce and parcels, warns ParcelHero

Retail Technology Review

The grounding of the world’s entire Boeing 737 Max 8 fleet could mean delays to overseas freight, warns the international delivery expert ParcelHero. David Jinks MILT, Head of Consumer Research at ParcelHero says: ‘Across the world, anyone planning to send a parcel or waiting for a typical 2-3-day international parcel service could find unexpected delays.’. Internet Retailing Critical Issues

Yodel wins Retail and eCommerce Innovator of the Year at the techies 2019

Retail Technology Review

UK independent parcel carrier Yodel is celebrating the latest addition to its trophy cabinet after claiming the title of Retail and eCommerce Innovator of the Year at the techies 2019. The techies celebrate innovation across all industry sectors in the UK, rewarding the best and brightest technology professionals. Internet Retailing Exhibitions and Events

Returns Culture: How do you build it into your online business model?

Retail Technology Review

By Jon White, MD at InXpress. In the last few months, online retail giants ASOS and Amazon have made headlines for announcing that they may start blacklisting ‘serial returners’ from their websites. Critical Issues Internet Retailing

How to make international ecommerce transparent, efficient and cost-effective

Retail Technology Review

Cross-border ecommerce provides organisations with, theoretically, a low-cost opportunity to break into new markets. Yet from the cost of air freight to the complexity of international returns plus consumer expectations for full disclosure of import tariffs at checkout, successful global ecommerce is significantly more complex than it might first appear.

How Polish B2B companies buy and sell online – Survey and report

Retail Technology Review

How many Polish companies sell and buy products online? What are their sales channels? How do they search for clients and business partners? Internet Retailing Critical Issues Retail Supply Chain

B2B 125

Tech partnership set to bring greater transparency to UK eCommerce

Retail Technology Review

A new tie-up between digital design agency, Sigma, and two leading eCommerce companies – Storm and InRiver – is aiming to deliver best-in-class eCommerce capability, while fostering a greater degree of responsibility, transparency and inclusivity in online customer experience. Internet Retailing Retail Supply Chain

What social networks deliver greatest benefit to fashion ecommerce?

Retail Technology Review

Fashion retailers understand that social media plays an important role in driving awareness, traffic and orders. However, given the complex shopping journey of today’s fashion consumer, it’s difficult to clearly identify the relative merits of different social networks – particularly as the networks themselves are continuing to evolve and introduce new features. Internet Retailing Critical Issues

Oracle Cloud is in Fashion for Global Retailer Gap Inc.

Retail Technology Review

Following the success of Oracle’s Retail Cloud at INTERMIX, Banana Republic is the latest Gap Inc. brand to go live on the solutions. Banana Republic is a global apparel and accessories brand available online and in over 600 company-operated and franchise retail locations worldwide. Internet Retailing Retail Supply Chain

Retail Quality Report 2019: Global retailers still struggling with digital

Retail Technology Review

Applause, the digital quality and crowdsourced testing solutions provider, has released the global findings of its annual Retail Quality Report. It shows that global retailers are failing to keep up with consumer expectations for optimised digital experiences. Critical Issues Internet Retailing Supply Chain

Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet – There's only one solution, says ParcelHero

Retail Technology Review

Retail has been hit by a perfect storm, says the home delivery expert ParcelHero. New figures from PwC reveal 5,853 shops closed last year, and embattled Debenhams has placed itself in receivership as it fights against the onslaught of e-commerce. But with ASOS’ profits tumbling nearly 90%, online retailers are also struggling. Critical Issues Internet Retailing Retail Supply Chain

Adyen study shows the value of omnichannel shoppers for retailers

Retail Technology Review

New data released by Adyen, the payments platform of choice for many leading companies, highlights the value of unified commerce to retailers. Its report The Unified Commerce Indexanalyses data across its global payments platform, which processed €159 billion in transactions in 2018. Critical Issues Internet Retailing Data Capture