Retail Technology Review

Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

Manhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply Chain

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers. Internet Retailing Mobile Computers

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The best things come in small packages for retail SMEs

Retail Technology Review

By Matthew Robertson, Co-CEO, NetDespatch. Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares. Critical Issues Internet Retailing

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Talend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion. Internet Retailing Retail Supply Chain

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How will Brexit affect eCommerce?

Retail Technology Review

Brexit brings a wave of uncertainty and change to the UK business landscape, and since the day the UK voted to leave the EU, it’s been a whirlwind. Internet Retailing Critical Issues

Achieving retail’s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year. Critical Issues Retail Supply Chain Internet Retailing

Online conversion rates rose by 44% on Black Friday, according to iAdvize data

Retail Technology Review

UK online conversion rates rose by 44% on the daily average on Black Friday – up 3% year-on-year - according to data from iAdvize, the conversational commerce provider, while Cyber Monday conversions increased 27% compared to an average Monday. Internet Retailing Retail Supply Chain Critical Issues

Nearly four-fifths of commerce leaders excited and “ready” for the future of commerce

Retail Technology Review

Amidst an uncertain and challenging landscape, commerce chiefs across the board are presenting a positive front; nearly four-fifths (79%) of digital commerce leaders feel ready to take advantage of the opportunities digital commerce has to offer, according to a study from Wunderman Thompson Commerce. Internet Retailing Critical Issues

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Black Friday: more than a bargain

Retail Technology Review

By David Griffiths, Senior Product Marketing & Strategy Manager, Adjuno. It’s that time of year again. Retailers should now be in full swing with their Black Friday and Cyber Monday preparations as they look to build on the success of last year’s shopping phenomenon. In fact, Black Friday brought in $6.2 billion in online sales last year, a growth of 23.6%, with over 165 million people shopping over the weekend. Critical Issues Retail Supply Chain Internet Retailing

How did your company manage the Black Friday challenge?

Retail Technology Review

By Sarah Robinson, Retail Skills Tutor, Qube Learning Originating in the United States as a post-Thanksgiving start to Christmas shopping, Black Friday has been a shopping trend in the UK for less than a decade. However, the seasonal discount day gained popularity quickly and has not only become a solid fixture in the retail calendar but has grown into a week-long show of retail sales and discounts – both online and in-store. Critical Issues Internet Retailing

Société Générale Wins Best Global Deployment Award Powered by GigaSpaces

Retail Technology Review

GigaSpaces, the provider of InsightEdge, the in-memory real-time analytics processing platform, has announced that Société Générale was honored at the 25th annual American Financial Technology Awards in New York as the winner of best global deployment powered by GigaSpaces in-memory computing platform. Critical Issues Internet Retailing Data Capture

OnBuy forecasts huge sales jump through new Boost service

Retail Technology Review

OnBuy has launched a new service called Boost. Launched in time to give OnBuy sellers maximum benefits ahead of the seasonal traffic peak, Boost is designed to help sellers gain more exposure and improve the visibility, rank and placement of their listings on and off OnBuy. Internet Retailing

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Google/Looker Competition and Markets Authority enquiry

Retail Technology Review

Google/Looker Competition and Markets Authority enquiry: rival data CEO says Google deal `fair enough and makes perfect sense`. The decision by the Competition and Markets Authority to consider an investigation of the acquisition of Lookers by Google, was announced yesterday. Critical Issues Internet Retailing

Record-breaking cyber monday sales: Capgemini comment

Retail Technology Review

Adobe Analytics said Cyber Monday online sales would hit a record-breaking $9.4 billion in the US, climbing 18.9% from 2018. Adobe also found that Black Friday was a record breaker in terms of sales. For the UK, it has been a similar story – with VoucherCodes predicting that the UK would spend £2.53bn on Black Friday, a 3.4% increase on 2018. Retail Supply Chain Internet Retailing

LivePerson debuts SocialConnect and EmailConnect to help brands manage all digital customer interactions in one place

Retail Technology Review

LivePerson, Inc. has launched SocialConnect and EmailConnect, bringing social media and email into the LiveEngage platform. This debut gives brands the ability to easily manage customer conversations regardless of the channels where they occur – all in one place. Retail Supply Chain Internet Retailing

Optiseller helps online auto and motorcycle parts retailers get their data into gear

Retail Technology Review

A key issue for sellers of automotive parts and accessories is ensuring that the parts being sold contain the correct product data and include which makes and models of vehicle they are compatible with. With millions of parts in circulation, managing this data can be a daunting task. A new partnership between leading ecommerce software developer Optiseller, and TecDoc catalogue owner TecAlliance, offers a cost-effective and convenient solution that makes it much easier.

Returns to increase because of social media shopping

Retail Technology Review

Growing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group. Research of 2,000 online shoppers shows 34% will make more impulse buys as social media sites make it easier to buy products direct through in-platform selling tools. Critical Issues Internet Retailing Retail Supply Chain

Invisible payments to take the stage as the new commerce norm

Retail Technology Review

Payvision, a global fintech and omnichannel payments provider, has released a new ebook exploring the future of commerce payments. The research looks into how the next generation of payments is reinventing the shopping experience, giving merchants clear insight into key strategic retail trends. Internet Retailing Data Capture Critical Issues

As high street shops close, retailers also fail to control online customer churn

Retail Technology Review

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. Critical Issues Internet Retailing Retail Supply Chain

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

Retail Technology Review

Amazon’s $800 million investment in free next-day deliveries may be making headlines, but the home delivery expert ParelHero says same-day 24/7 deliveries are the future of e-commerce. Retail Supply Chain Internet Retailing Critical Issues

The five key steps to delivering a seamless digital retail experience

Retail Technology Review

By René Aerdts Chief Technologist – Global Consumer Goods, DXC Technology. As a result of technically advanced e-commerce platforms such as Amazon, consumer expectation with regards to customised buying experiences and always-on services have skyrocketed. Internet Retailing Critical Issues

Sweet dreams are made of this: KPS picks up four award wins for its work with Dreams

Retail Technology Review

KPS, the UK-based eCommerce and transformation agency specialising in SAP Hybris and SAP Commerce Cloud, has been decorated with four awards for its work with Dreams, the specialist bed retailer. Internet Retailing

Are Concept Stores Keeping Physical Stores Alive?

Retail Technology Review

It’s no secret that physical high street stores are struggling to survive. As online shopping continues to rise, the number of physical stores being closed down is also growing at an alarming rate. This has led to a lot of concern over how long physical stores can last in this new digital era. Internet Retailing Critical Issues

BigCommerce launches GraphQL-powered Storefront API, bolstering capabilities for creating differentiated shopping experiences

Retail Technology Review

BigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has announced the open beta release of its new GraphQL Storefront API, purpose-built for creating faster, personalized customer shopping experiences that differentiate brands from competitors. Internet Retailing Retail Supply Chain

Tis nearly the season to be jolly

Retail Technology Review

By Matthew Robertson, Co-CEO, NetDespatch. As the kids return to school after half-term and with Halloween and Bonfire Night behind us, we are now well and truly on the countdown to Christmas and retailers are in the midst of gearing up for Peak Season. Internet Retailing Retail Supply Chain Critical Issues

Returns to increase because of social media shopping

Retail Technology Review

Growing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group. Critical Issues Internet Retailing Retail Supply Chain

Nearly three quarters of shoppers have abandoned online shopping carts due to shipping

Retail Technology Review

A new global shipping report by BigCommerce, the ecommerce platform for fast-growing and established brands, reveals that almost three quarters (73%) of UK online shoppers have abandoned their cart because they did not like the shipping options available. Critical Issues Internet Retailing Retail Supply Chain

How 5G will revolutionise retail payments

Retail Technology Review

Retail has increasingly become a mobile function to meet the needs of a constantly on-the-go consumer base, especially with the rise in popularity of mobile E- wallets. The introduction of 5G will only enhance innovations in retail technology and in turn, benefit the consumer. Critical Issues Data Capture Internet Retailing

Velocity Commerce offers Christmas convenience with next-day delivery for late night festive shoppers

Retail Technology Review

Velocity Commerce, the online retail specialist based in Cambridge, UK, has announced that during December 2019 it will offer next-day delivery on all orders placed up until 9pm. To offer this festive fulfilment service, Velocity has worked with Royal Mail to organise an additional collection from its warehouse at 10pm during the Christmas period. Internet Retailing Retail Supply Chain

Cavender’s adopts TrueCommerce ecUtopia EDI solution

Retail Technology Review

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced that Cavender's, a premier specialty retailer of Western and work footwear, apparel and accessories for the American South and Southwest, has adopted its TrueCommerce ecUtopia EDI platform to seamlessly collaborate with their entire supplier community and boost supply chain efficiency. Internet Retailing Retail Supply Chain

EDI 100

A third of “gold” jewellery sold online in the UK is suspected as fake, warns the British Hallmarking Council

Retail Technology Review

A third of ‘gold’ jewellery being sold online is suspected to be unhallmarked and therefore may be fake, raising concerns that UK consumers are being duped by internet traders, according to data released from the British Hallmarking Council (the UK’s hallmarking body) and the Goldsmiths’ Company Assay Office. Critical Issues Internet Retailing

AMH Material Handling completes two projects at Asda’s Lymedale DC to increase storage and throughput for George clothing

Retail Technology Review

AMH Material Handling has completed two projects for George clothing at the Asda Lymedale facility in Newcastle under Lyme. The projects have seen AMH increase storage capacity by 250,000 units and significantly speed up order throughput for George’s ecommerce operation. Internet Retailing Retail Supply Chain

Building an e-commerce platform from scratch

Retail Technology Review

By Ievgen Kustorovskyi, Head of Magento and specialist in eCommerce development, Ciklum. Building a custom e-commerce platform may seem like a daunting task and building one from scratch is not an easy task. These days, it’s increasingly becoming the preferred choice of online retailers who wish to take total control of their customer experience. Internet Retailing Critical Issues

Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

Retail Technology Review

PayPoint has announced its participation in Amazon Hub Counter – a network of pick up points that allows customers to collect their Amazon orders in-store. Internet Retailing Retail Supply Chain

The White Label World Expo UK

Retail Technology Review

The White Label World Expo is the leading online retail sourcing show, making it the perfect destination for manufacturers to showcase their products to a rapidly growing market. Based in four countries over three continents, it truly is a global event reaching a truly global audience. Exhibitions and Events Retail Supply Chain Internet Retailing

UK consumers continue to abandon purchases due to a lack of convenient delivery options

Retail Technology Review

According to new consumer research from Global Freight Solutions (GFS) and IMRG (the UK’s association for online retailers), 45% of consumers are still more likely to abandon their purchase due to a lack of convenient delivery options, not a lack of free options. Critical Issues Internet Retailing Retail Supply Chain