Retail Technology Review

The need for speed in cloud innovation puts customer experience at risk, say almost three-quarters of retailers

Retail Technology Review

Software intelligence company, Dynatrace, has announced the findings of an independent global survey of 219 CIOs in the retail sector, which reveals that 74% of retail organisations say the need for speed in digital innovation is putting customer experience at risk. Internet Retailing Critical Issues

Reality Check: Internet of Payments (IoP) - Is this the Future of Paying?

Retail Technology Review

Urs Gubser, Head E-Commerce Strategy at SIX Payment Services, explains what is behind the Internet of Payments in his latest Reality Check. Critical Issues Internet Retailing Data Capture

The Digital Meets the Physical

Retail Technology Review

The Sewing Studio finds a solution to bridge the online and brick-and-mortar divide. EPoS Systems Internet Retailing

Online sellers warned to be aware of HMRC tax rules

Retail Technology Review

Tax preparation expert and founder of DSR Tax Claims, David Redfern, has issued a warning to online sellers to ensure that their income is correctly declared to HMRC or face penalties for undeclared income. Critical Issues Internet Retailing Retail Supply Chain

MetaPack's Carrier Mapping tool now delivers access to carrier routes and services worldwide

Retail Technology Review

MetaPack, the eCommerce delivery solutions provider, will provide comprehensive access to worldwide origin data on carrier routes and services through its Carrier Mapping tool. Internet Retailing

Streamlining operations with waveless picking

Retail Technology Review

By Eric Lamphier, Senior Director, Product Management, Manhattan Associates. Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption. Internet Retailing Retail Supply Chain Critical Issues

87% of UK’s top retailers risk revenue losses through poor mobile site performance

Retail Technology Review

Almost nine in 10 (87%) of the UK's top retailers are risking a significant drop in online visibility by neglecting their mobile site performance, according to new research. Critical Issues Internet Retailing

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Most millennials still prefer stores to online shopping but want re-evaluation of staff roles - retail survey

Retail Technology Review

A retail trends survey commissioned by a London-based international brand experience consultancy has revealed that almost three-quarters of millennials still prefer stores to online shopping. Critical Issues Internet Retailing

B+S Logistik achieves rapid Ecommerce Growth using Descartes pixi* Warehouse Management Solution

Retail Technology Review

Descartes Systems Group announced that B+S Logistik, the German logistics service provider, has expanded its contract logistics business with new business-to-consumer (B2C) ecommerce operations using the Descartes pixi* warehouse management solution (WMS) to support order fulfilment in fashion, food distribution and other segments. Internet Retailing

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Parts manufacturers and retailers being left behind in e-commerce 'revolution'

Retail Technology Review

Many parts manufacturers and retailers are in danger of being left behind as more and more sales move online, warns motor industry e-commerce specialist Dijitul Automotive. Critical Issues Internet Retailing

E-retailers need to ensure their fulfilment centres are ready to handle rising demand as online sales rise

Retail Technology Review

Businesses that are focused on tapping into the fast growing online retail market need to ensure they have the correct equipment and procedures in place to effectively handle rising sales or risk customer satisfaction taking a hit, says Midland Pallet Trucks. Internet Retailing Critical Issues

Retailers must embrace change

Retail Technology Review

Another day, another high street stalwart announces store closure. Coming hard on the heels of M&S cutting 27 stores, now House of Fraser is set to close 31 of its 59 stores and Poundworld is calling in the administrators. Added to the list of recent failures, including Maplin and Toys 'R' Us, plus the sale of Homebase for £1, claims that 2018 will be the worst year for retail news since the recession in 2007, do not look in any sense far-fetched.

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Google’s mobile speed algorithm update: is your online business ready?

Retail Technology Review

Page speed really matters to web users, which is why Google has always taken it into account within its desktop search rankings. As from this month (July 2018), however, it will also be factored into Google's mobile search rankings as part of its new 'Speed Update'. Internet Retailing Critical Issues

Mobile 113

InternetRetailing Conference 2018 – Collaboration, Innovation, Expertise. A powerhouse of ideas to re-generate retail

Retail Technology Review

Retail is re-structuring, re-formatting, re-skilling and re-connecting with consumers. In the current climate, success belongs to retailers that dare to be adaptive, creative and to take risks. Re-launching for 2018 – in a brand-new London venue - InternetRetailing Conference 2018 brings together 800+ retail board members, C-level executives and directors for a breath-taking day of inspiration and collaboration. Exhibitions and Events Retail Supply Chain Internet Retailing

E-commerce delivery platform leader MetaPack bought by Stamps.com

Retail Technology Review

MetaPack has reached an agreement with Stamps.com Inc., the provider of postage online and shipping software solutions, to sell the business in a deal worth approximately £175 million. Internet Retailing

Knomo increases online sales by 60% with personalisation technology from Nosto

Retail Technology Review

Leading bag and tech accessories retailer, Knomo, has seen a 60% increase in online shopper conversions and a 16% increase in the average order value since it started using the Nosto personalisation platform. Internet Retailing

eCommerce firm sets up inspirational global HQ in Watford

Retail Technology Review

Global eCommerce consultancy Salmon, has moved into its first dedicated office, extending its 20-year residence in Watford. The company is moving from 64 Clarendon Road to 36 Clarendon Road as it looks to expand following its integration into Wunderman Commerce, part of the global digital agency Wunderman. Internet Retailing

B2B Online

Retail Technology Review

B2B Online, Europe's only conference for leaders in eCommerce, digital and marketing from prominent manufacturers and distributors, is coming back to Amsterdam this November. Exhibitions and Events Internet Retailing

B2B 100

Swedish fashion ecommerce company NA-KD goes global with Klarna

Retail Technology Review

Payments provider Klarna has expanded its partnership with Swedish women's ecommerce brand, NA-KD, to the UK. Internet Retailing

FarEye expands its footprint in the European market with the launch of its regional office in London

Retail Technology Review

FarEye has opened its first European office in the heart of London with an aim to expand its business foothold in the region and to serve its customers directly. With a total of six corporate offices in India, Dubai and Singapore, FarEye currently serves customers in over 20 countries. Internet Retailing

Augmented reality in eCommerce

Retail Technology Review

Khaos Control's Managing Director, Mike Cockfield, looks at some of the ways in which eCommerce businesses can leverage AR for their stores, how it can attract customers to the business and further increase revenues. Critical Issues Internet Retailing

Blockchain group in UK launch to disrupt online retail

Retail Technology Review

Blamed for the death of the High Street, online shopping giants face their own disruption from artificial intelligence (AI) driven retailers, according to a new e-commerce platform scheduled to launch in the UK

Lack of accurate product information: the no. 1 turn off for online consumers

Retail Technology Review

A survey commissioned by Pimberly indicates that UK retailers are losing online customers, and sales, due to poor product information

Next day fulfilment no longer adds value to connected shoppers

Retail Technology Review

Next-day delivery options no longer add value to connected customers' shopping journeys, a new report by Sorted, the delivery experience company, warns

Retail rut? Only 50% of UK retailers have a digital strategy in place despite consumer demand

Retail Technology Review

Almost half (46 percent) of British consumers believe Augmented Reality (AR) will positively impact retail, with Virtual Reality (VR) close behind (22 percent), yet only 50 percent of retailers have a digital strategy to implement these technologies according to Fujitsu's Tech in a Transforming Britain Report

Managing increasing customer demand proving difficult for online retailers

Retail Technology Review

Online retailers need greater automation in the warehouse to help meet delivery schedules during peak periods and to improve customer service, shows independent market research from Conveyor Networks. Critical Issues Internet Retailing

FACT-Finder introduces new approach to online grocery shopping using AI

Retail Technology Review

While FACT-Finder already holds a number of technology patents in the field of ecommerce and machine learning, the company claims that its latest patent introduces not just a new technology, but a whole new approach to online shopping

New Instagram shoppable feature provides a golden opportunity for retailers and Brands according to Tryzens

Retail Technology Review

News that social media giant Instagram is spreading its 'shoppable' tags to eight other countries following a year-long trial in the US, has been welcomed by eCommerce expert Tryzens

Big Freeze prompts flurry of festive gift buying online

Retail Technology Review

Widespread snow and sub-zero temperatures across the UK prompted an early flurry of online festive gift buying, with searches around 'Christmas gifts' up 12% week-on-week*, according to data from Summit, specialists in online retailing

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Test for success – preparing for Cyber Monday

Retail Technology Review

By Sven Hammar, CSO and co-founder, Apica. The major calendar events of Black Friday and Cyber Monday 2017 are approaching, and online retailers need to ensure that they are prepared for a sharp increase in customer traffic

Events 135

Ecommerce returns best practice: How to minimise lost profits and maximise customer satisfaction

Retail Technology Review

By Andrew Tavener, Head of Marketing, Descartes. Online retailing has expanded rapidly, the growth of the Internet and advancements in delivery capabilities has seen many small businesses take advantage of this, selling through online marketplaces to maximise their reach

The Chargeback Company adds Enriched Alerts Service to its chargeback management platform

Retail Technology Review

Up to 86% of chargebacks are likely caused by fraudulent actions from consumers, and claims have increased 41% over the last two years. Internet Retailing Surveillance and Security

Compromised Magento sites delivering malware

Retail Technology Review

By Amina Bashir, Paul Burbage, and Vitali Kremez or business risk analyst firm Flashpoint. Internet Retailing Critical Issues Surveillance and Security

Not so much a bang but a little sparkle from November sales

Retail Technology Review

Bonfire night and Black Friday sales seemed to hold up the November Retail Sales, but food price inflation continues to hit consumers' pockets, says one retail expert

Retailers could lose customers if they misjudge social media

Retail Technology Review

Three quarters (75%) of UK consumers expect retail brands and businesses to be using social media to improve their level of service, while 39% admit they will shun a brand if their social engagement is poor

JD Sports champions feedback – every customer has a voice with new ratings platform

Retail Technology Review

Taking a huge step to put the customer at the heart of its business, JD Sports (part of JD Sports Fashion plc) has selected and rolled out TruRating's customer ratings platform across its 360 stores

UK shoppers demand VR and AI tech alongside a more integrated omnichannel shopping experience

Retail Technology Review

InternetRetailing EXPO, Europe's leading event for digital and multichannel retail, today launches the results from its 'Future of Retail' survey, which investigated 2,000 UK consumers' attitudes to retail experiences both online and in store

Are UK shoppers falling out of love with the internet?

Retail Technology Review

Home delivery expert ParcelCompare says todays ONS retail sales figures for January show online growth slowing to 9.1% - down from 19.2% last January

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Ahlsell strengthens position within online sales

Retail Technology Review

Ahlsell Sverige AB has signed an agreement to acquire Proffsmagasinet AB (Proffsmagasinet), a leading Nordic e-commerce business within tools and supplies with annual sales of approximately 260 MSEK

Make sure the bad guys don't get what they're hoping for this Christmas

Retail Technology Review

By Stephen Keenan, Managing Director of Large Enterprise at Verizon. It's approaching that time of year again. Summer is over and the festive season is just around the corner. This period is crucial to many retail and hospitality businesses, and they are crossing their fingers that 2017 will be a bumper year