Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0 Prioritization is required by 6.3

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. Foot Traffic and Web Analysis – If you’re not doing numbers, you may be missing your shot at success.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

OCTOBER 18, 2023

Here are five ways data analytics can assist in the fight against returns fraud: Pattern recognition and anomaly detection: Data analytics can analyze vast amounts of transaction, inventory and customer data to establish normal shopping patterns and behaviors.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Retail TouchPoints

FEBRUARY 28, 2024

In data engineering, one might equate individual data elements along with their semantic meaning, labels and metadata as the buildable “bricks,” with analytical or behavioral models landed in a data warehouse, ready for visualization or orchestration as the finished sets.

Toys 260

Toys Supplies Improvements Marketing 260

Forrester eCommerce

JANUARY 27, 2020

B2C customer data platforms (CDPs): all the hype, none of the follow through. That summarizes the analysis of the CDP space in our inaugural report on the category in 2018.

B2C 306

B2C Customer Data Marketing Customer 306

Retail TouchPoints

MARCH 9, 2022

The rest are at risk of losing customer loyalty, brand affinity and revenue. A recent study found that 83% of retailers say they cannot leverage customer data to its full potential. So how do retailers regain the power of their data? Human analysis alone is no longer the answer. Decluttering the AI Landscape.

Retail 306

Retail Customer Data Customer Experience Social Media 306

Retail TouchPoints

APRIL 15, 2021

Rinkit plans to use the Emarsys solution to analyze, identify and contextualize actionable customer insights in order to amplify the value of its growing customer database.

Customer 264

Customer Customer Experience Customer Data Recommendation 264

Optimizely

JUNE 24, 2020

Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion. Identifying change: Where 99% of customer lifecycle tracking falls short. Customer data meets metric analysis meets customer forecasting.

Customer 195

Customer eCommerce Customer Data Social Media 195

Retail TouchPoints

MARCH 15, 2024

Main Challenges in Digital Shelf Optimization The obstacles to effectively optimizing your digital shelf are related to the quantity and particularity of data needed for the right and timely action. The need for granular data: The accuracy needed for the aforementioned use cases can only be provided by granular data.

Telecommunications 264

Telecommunications eCommerce Platforms Games eCommerce 264

Retail TouchPoints

AUGUST 29, 2023

Creating a competitive advantage in personalization is based on a company’s ability to capture, analyze and use personalized customer data, as well as understand, customize and optimize the customer journey, all at scale. Unify customer data and insights: We know customer data is critical for personalization.

Multi-channel 246

Multi-channel Retail Customer Experience Customer Data 246

Retail TouchPoints

FEBRUARY 15, 2023

and all of those have a data and analytics element, which is what we’re helping them figure out.” AI.Retail doesn’t replace “execution systems” like a customer data platform (CDP), pricing system or assortment planning tool; instead, it helps retailers feed better information into those systems, explained Standish.

Merchant Services 290

Merchant Services Supplies Retail Customer Data 290

Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering. The solution also includes a proprietary value-tracking capability.

Management 162

Management Consumer Specialty Retailers Outdoor 162

Smile.io

JULY 2, 2020

What would your business strategy look like if you didn't have access to any sort of customer data? In short, without understanding your user's key data touchpoints such as demographics, preferences, lifestyles, purchase behaviors, among other things, your brand would be lost in a sea of sameness.

Customer Data 46

Customer Data Live Chat Customer Merchant Services 46

iVend

AUGUST 6, 2023

Artificial Intelligence (AI) is increasingly playing a role too: the sheer quantity of data can make human analysis inefficient, compared to a machine’s superior capabilities when it comes to retail analytics +. What data can your retail POS software track?

POS 76

POS Point of Sale Retail Multi-channel 76

ESW

OCTOBER 21, 2019

By offering them for free, however, J.Crew will also get access to much more customer data than if it charged customers to join its program. This data can be almost as valuable as the additional revenue, George-Parkin says.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Retail TouchPoints

AUGUST 11, 2021

Here are some important steps that organizations can take to focus on securing customer information to become compliant: Complete a gap analysis. A comprehensive gap analysis incorporates a detailed discovery of any cardholder details hiding in storage locations across the entire network.

Payment Services 264

Payment Services Retail Electronics Information 264

Algopix

APRIL 17, 2023

Why Optimize Your Amazon Product Listings with AI AI is a form of technology that enables computers to learn from data and make decisions. AI can be used to automate processes, analyze data, and provide insights. This can help you create more effective product listings and provide a better customer experience.

Shipping Costs 89

Shipping Costs Customer Data Improvements Technology 89

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. A missed connection with your customer.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

JULY 28, 2020

Data will come from the 6th edition of the Salesforce State of Marketing report, which surveyed nearly 7,000 global marketing executives. In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years.

Webinar 274

Webinar Consumer Marketing Consumer Goods 274

Wiser

JUNE 13, 2023

On the other hand, pricing software can offer more advanced features such as data analysis tools and automated processes for managing large amounts of data. However, if you need more sophisticated analytics or require in-depth analysis of customer data, then investing in pricing software may be worth considering.

Management 158

Management Consumer Information Marketing 158

Wiser

APRIL 11, 2024

Key among these strategies is customer segmentation, distinguishing between full-price buyers and discount seekers. This nuanced approach, leveraging data analysis and marketing insights, ensures promotions are targeted, preserving brand integrity and avoiding the trap of constant discounts which can devalue a brand.

Retail 78

Retail Toys Consumer Presentation 78

Retail TouchPoints

OCTOBER 31, 2023

While consumer spending might be slowing as a whole — the National Retail Federation’s most recent analysis showed the year-over-year increase in consumer spending dropping from 4.2% The return to office (RTO) mandate is already strong in Europe and Asia and continues to grow in the U.S., in the first quarter to a mere 1.6%

Customer 279

Customer Retail Recommendation Fashion 279

Retail TouchPoints

JULY 24, 2023

To determine which method will work best for each consumer, retailers must pay close attention to customer data. Spamming” shoppers is a surefire way to lose customer respect and loyalty. Furthermore, this customer data analysis can open other opportunities for marketing as well.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Optimizely

NOVEMBER 16, 2017

However, data has proliferated as quickly as your marketing tools have. When every single platform is collecting data, things can get messy, fast. If you manage to pull together all of your customer data, you can gain really powerful insights into what marketing tactics work and what don’t. Customer service platform.

B2C 150

B2C Marketing Customer Data eCommerce Marketing 150

Retail TouchPoints

AUGUST 24, 2022

Use the data you have to your advantage. The workers can see firsthand that the promotion is successful, but without diligent recordkeeping and analysis, the answer of how successful is largely qualitative. However, the data collection and analysis that ecommerce enables can make the success curve exponential rather than linear.

Payment Services 289

Payment Services eCommerce Shipping Costs Shipping 289

Retail TouchPoints

FEBRUARY 2, 2022

Many retailers are worried that they don’t have all the data at their fingertips, like product data, customer data, transactional data, when items sold, on what device and more. Everyone starts somewhere, and it’s OK wherever you are at in your data journey.

Retail 246

Retail Recommendation Outdoor Customer Data 246

Retail TouchPoints

AUGUST 10, 2022

According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Natural disasters are a threat to any retailer’s bottom line as downtime can severely hinder a store’s ability to drive revenue.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Retail TouchPoints

OCTOBER 27, 2021

Like any model, the utility of Shapley values in retail marketing rests on a business’ data infrastructure. The neural network can thus learn from the historical data and estimate the probability of conversion for all existing combinations of touch points and sequences of interaction across the entire customer journey.

Multi-channel 306

Multi-channel Games Retail Social Media 306

UpSellIt

MARCH 13, 2024

Personalizing Product Recommendations Utilizing Customer Data Personalization lies at the heart of effective on-site seasonal marketing, and leveraging customer data is key to delivering relevant product recommendations.

Marketing 132

Marketing Gifts Recommendation Clothing 132

Forrester eCommerce

FEBRUARY 5, 2019

B2B marketing data provider DiscoverOrg announced on February 4th that the company is buying ZoomInfo. Our snap analysis is this is a smart move that shakes up the market and bolsters DiscoverOrg’s position in it.

B2B 336

B2B Marketing Customer Data Customer 336

Groove

MARCH 3, 2022

Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

Merchant Services 195

Merchant Services Subscription eCommerce Reference 195

Dynamic Action

AUGUST 11, 2023

With access to insights from visual merchandising tools, on-demand reports, accessible metrics and customer data insights, you will be equipped with the tools to build a visual and personalized “trading opportunity calendar.” With recommended actions, moments that matter to your customer become clear much more quickly.

Customer 62

Customer Customer Data Recommendation Demo 62

Retail TouchPoints

MAY 3, 2023

As we all know, in marketing, the main goal is to know the customer. “By By understanding what customers value accurately, we can recommend products that match individual needs, improve our stores, and use customer data to support manufacturers’ product development and promotion activities,” said Mr. Kobayashi of Lawson.

POS 276

POS Customer Experience Customer Technology 276

365 Retail

APRIL 19, 2024

Marketing teams can also use Einstein’s predictive analytics tools, such as Einstein Prediction Builder and Einstein Discovery, to forecast customer behavior, preferences, and trends based on the analysis of historical data.

Marketing 52

Marketing Social Media Live Chat Channel 52

Retail TouchPoints

JANUARY 4, 2023

Beyond the listed menu options, website search bars determine how quickly customers can find specific products and pairings. In addition, automating the analysis of a customer’s previous search histories is an effective way to fuse personalization into the online buying experience.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

OCTOBER 26, 2021

Personalization likely has a specific definition for each company, and analysis can help clarify your brand’s unique personalization goals. As you review all the types of data you collect about your users, take notes on the customer data attributes that you can use in your personalization program.

Customer Experience 260

Customer Experience Clothing Definition Channel 260