Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways.

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Fabric

MARCH 14, 2023

Welcome to The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 2 , we will delve deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products. Let’s dive in! This is especially true in the $1.53

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Retail TouchPoints

MAY 17, 2022

Through the app, Tom Tailor customers may access the retailer’s entire catalog across categories including apparel and accessories for men, women and children, in addition to its home collection. Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

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Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

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Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.

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365 Retail

JUNE 29, 2023

Today, global athletic apparel brand lululemon launches on Zalando, a leading European online platform for fashion and lifestyle. Customers can now shop the brand’s innovative apparel and accessories for yoga, running, training, and most other sports activities on Zalando’s Fashion Store in several markets.

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Retail TouchPoints

NOVEMBER 18, 2020

However, this creates a new challenge in maintaining an optimal customer experience, particularly in touch-sensitive retailing segments like grocery. One way Kroger has simultaneously improved the customer experience and safety is through an emphasis on friction-reducing technologies.

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ESW

JUNE 27, 2023

Sustainable apparel and luxury have received growing attention as more research about the harmful environmental effects of the industry’s sourcing, manufacturing and shipping practices surface. In 2022, one in three apparel items purchased in the U.S. To combat these effects, some brands are embracing circular economy strategies.

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lateshipment

FEBRUARY 26, 2020

Picture this : You’re a retailer based in Chicago, dealing in apparel and your loyal customer John has ordered a tux for his high-school reunion from your store. Therefore, it is highly important that businesses take a strong resolve to handle delivery issues and exceed customers’ delivery expectations to stay ahead of the competition.

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iVend

JANUARY 13, 2022

Not surprisingly, the biggest source of returns is wearable items – with the top five being clothes, men’s dress shirts, shoes, make-up, sports apparel. As many as 92% of consumers say they will return to a retailer if they have a positive customer experience with returns, and they can generate an opportunity for cross sell/upsell. .

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Retail TouchPoints

SEPTEMBER 21, 2020

Walmart has launched Free Assembly , a men’s and women’s private label apparel line with items priced from $9 to $45.

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365 Retail

JUNE 10, 2022

ZigZag Global has won the DELIVER 2022 Customer Experience Award, beating out a number of respected brands from across retail and logistics. ZigZag received the award for “providing it’s own end customers a remarkably superior experience”.

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Retail TouchPoints

JULY 19, 2023

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. With NewStore , the brand has unified its direct offline and online channels to helps drive operational efficiency and improve the customer experience.

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Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. They perform exceedingly well and customers love them, which is why expanding our retail footprint is such a huge growth initiative for us as a brand.” We’re happy to strengthen existing markets and try out new ones as well,” said Riccobono.

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Retail TouchPoints

MARCH 27, 2024

shoppers using mobile browsers and the Google app, will offer a section labeled “style recommendations” for certain apparel, footwear or accessories. By rating these options with a thumbs up/thumbs down or swipe left/swipe right, the customer will instantly see personalized results.

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Retail TouchPoints

FEBRUARY 23, 2024

Customers will receive a $5 credit per piece of swimwear, from any brand, that they return, which can then be applied to a J.Crew swimwear purchase, for up to $20 per full-price swim piece. The apparel industry is one of the major sources of waste, producing 92 million tons of textile waste annually, according to Earth.org.

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Retail TouchPoints

FEBRUARY 9, 2024

is an important market for Shein, and we are thrilled to establish a presence in the Seattle area as we continue enhancing our fulfillment process and improving the customer experience,” said Andy Huang, Head of U.S. Fulfillment and Logistics at Shein in a statement.

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Retail TouchPoints

OCTOBER 6, 2023

Pants include seated designs that include a wheelchair fit, and all the apparel is available in an inclusive size range from XXS to 3X. The apparel and accessories range in price from $49 to $129. “At x Selma Blair collection include easy open necklines, magnetic closures, stretch fabrics and flat seams.

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Retail TouchPoints

SEPTEMBER 13, 2023

Fanatics Commerce is the company’s global omnichannel business that handles the design, manufacture and sale of licensed fan gear, jerseys, lifestyle and streetwear products, headwear and non-apparel hard goods. Prior to Opendoor, Low Ah Kee was the COO of GoDaddy , where he was instrumental in the company’s transformation from a U.S.-centric

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Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

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Retail TouchPoints

MAY 25, 2023

QVC and HSN parent company Qurate Retail has sold online retailer Zulily to investment firm Regent , which also owns retail and apparel brands including Club Monaco , DIM Paris , Escada , DryBar , Sassoon and Wonderbra. He added: “Zulily has been a trailblazer in using technology to create a compelling online customer experience.

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Retail TouchPoints

MARCH 29, 2023

He will lead all revenue-generating aspects of the platform, including performance marketing, demand generation, site merchandising and operations, customer experience and customer success. Also an ecommerce veteran, Davis has held senior positions at Office Depot , Dell and Urban Outfitters.

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Retail TouchPoints

SEPTEMBER 28, 2023

Lululemon and Peloton have entered a “multi-dimensional” agreement through which Peloton will be the exclusive digital fitness content provider for Lululemon, which will become Peloton’s primary athletic apparel partner. Exclusive Peloton content also will be available to people who sign up for lululemon’s free Essential membership program.

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Retail TouchPoints

APRIL 23, 2024

They were created in Levi’s Eureka Innovation Lab by a team led by Carmen Deng, a veteran apparel technician who has been with the company for nearly 11 years. While an average pair of 501’s uses approximately 1.5 yards of denim and weighs about two pounds, these Paul Bunyan-esque pants use 15 yards of denim and weigh nearly 20 pounds.

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Retail TouchPoints

JANUARY 3, 2023

In addition to toys, games and stuffed animals, apparel, accessories and services like complimentary Uber trips were available to appeal to middle and high school-aged children. The pop-up used a BOPIS model (for free, of course), allowing the children to select an item they liked ahead of time.

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Retail TouchPoints

FEBRUARY 5, 2024

M.M.LaFleur is bringing back one of the positive elements of the 2020 elections, its Ready to Run program, which provides apparel — and now styling advice — to female political candidates. Among those participants, 183 got their names on ballots for that year’s election.

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Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. When Good American started to design the store experience, finding the right partners to bring the brand mission to life was key, according to Grede.

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Retail TouchPoints

AUGUST 16, 2023

“It was paramount that we focused our efforts toward simplifying the core technical components of the customer experience in the app — including purchasing, payment and rewards,” said Ranga Mohan, VP of Engineering at 7-Eleven in a statement. 7-Eleven has increasingly been branding its offerings to consumers.

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Retail TouchPoints

FEBRUARY 15, 2024

The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China. Skechers has opened store number 5,000 , in Bogotá, Colombia, nearly 30 years after opening its first store in Manhattan Beach, Calif.

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Retail TouchPoints

JULY 26, 2022

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. We hope to give customers new ways to discover the brand and outfit their adventures.”.

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Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

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Retail TouchPoints

JUNE 13, 2022

Steve Madden, which offers fashion footwear, accessories and apparel for men, women and children, operates 120 stores in the U.S. We believe that our modern technology fits perfectly with the brand’s forward-thinking vision and approach to customer experience.”. Steve Madden, Ltd. and 250 locations in more than 65 countries.

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Retail TouchPoints

FEBRUARY 2, 2024

We believe generative AI is going to change virtually all customer experiences that we know ,” said Mehta and Chilimbi. “We We are excited about the potential of generative AI and will continue testing new features to make it even easier to find and discover, research and buy products in Amazon’s store. “Gen

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Retail TouchPoints

AUGUST 10, 2022

The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As As we have discussed over the past few weeks, the global economy continues to face significant volatility and uncertainty,” said the letter.

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Retail TouchPoints

NOVEMBER 13, 2020

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

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Retail TouchPoints

MARCH 23, 2023

Popelka is currently building a global team that will span strategy, customer experience, sales, product, product marketing, customer support and ecosystem development to offer ARES customers a full suite of professional services.

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