5 Trends from NRF 2023 That Retailers Can’t Ignore
Retail TouchPoints
FEBRUARY 7, 2023
We expect RMNs to expand beyond grocery into apparel and specialty and convenience stores. For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. This year at NRF, it remained a major area of conversation in booths, and we also have seen the industry embrace it.
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