Retail TouchPoints

JULY 10, 2023

New state-of-the-art generative AI models for text, images, high-fidelity videos and 3D assets can be trained and fine-tuned with retailers’ proprietary data, representing their specific brand and tone and with appropriate guardrails to do domain-specific tasks. Another use case for AI models is to determine customer sentiment.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

RTP blog

OCTOBER 23, 2018

CLV provides a different framework for running a retail or brand business, he added: “Rather than focusing on product, you would want to figure out what you could do for these really valuable customers. What products and services should you offer to enhance the value of those customers, and to find more customers like them?”

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Customer Games Electronics Arts 150

Groove

SEPTEMBER 5, 2023

Building Trust through Visual Branding For eCommerce brands with a focus on customer retention and CLTV, trust is the currency. Brands like Apple, Samsung, and Levi's have mastered the art of using visual branding to convey reliability and authenticity. When people see that swoosh, they think of quality, durability, and style.

eCommerce 195

eCommerce Social Media Arts Consumer Electronics 195

Smile.io

SEPTEMBER 19, 2023

Nowhere is this more evident than on popular online marketplaces, where the art of pricing can make or break your business. They encompass the art and science of determining the optimal price for products or services offered to customers. Etsy's Artful Personalization: Etsy thrives on unique, handcrafted items.

Shipping Costs 81

Shipping Costs Merchant Services Arts Shopify 81

Wiser

SEPTEMBER 27, 2023

Businesses gain insights that can help identify trends, measure the impact of recent changes, measure customer satisfaction, and compare performance against industry benchmarks. Designing Effective Customer Satisfaction Surveys Crafting a robust and effective customer satisfaction survey is an art in itself.

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Customer Retail Customer Retention Improvements 146

Smile.io

APRIL 4, 2024

Discover the warmth of a well-brewed success story, where the art of tea drinking and smart loyalty marketing brew together for extraordinary results.    Customer retention doesn’t have to be hard; it needs to be strategic.  There’s no brand that understands this better than Sloane Tea.

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Merchant Services Customer Retention Events Arts 46

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

AUGUST 25, 2023

Program highlight: meaningful, value-added rewards Making your rewards program a natural extension of your brand is a must, and Wallack’s Art Supplies does that perfectly through its Orange Circle Rewards loyalty program. Diamond Art Club’s Diamond Insider Rewards Diamond Art Club offers a variety of ways to earn points.

Customer Loyalty 75

Customer Loyalty Beauty and Health Food and Beverages Customer 75

Retail TouchPoints

JULY 14, 2021

Security: Last but not least, opt for a platform that offers a state-of-the-art security solution. These features can include email campaigns, reminders of life events, SMS marketing capabilities, all of which will help you ensure customer retention. Difficulty in Platform Management. Not Prioritizing SEO.

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eCommerce Platforms Payment Services eCommerce Small Business Retail 264

365 Retail

AUGUST 2, 2021

Supporting this expansion will be the recruitment of new talent, with a raft of new full-time positions being recruited this year across various disciplines, from sales and marketing to customer success, operations and design.

Customer Retention 111

Customer Retention Arts Operations eCommerce 111

Kibo

DECEMBER 8, 2020

Personalization is a combination of art and science. The science is where you rely on that high-fidelity data about the customer—their browse behavior, what they did in each channel and what products they purchased. It’s their customer retention strategy. And in a lot of cases, BOPAC is even faster than Amazon.

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Retail Arts Customer Retention Recommendation 62

RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers.

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Customer Retail Customer Retention Recommendation 96

365 Retail

JANUARY 29, 2024

We are talking more about an efficient and speedy service that also prioritizes customer satisfaction at the same time. Building a Strong Online Presence The online sportsbook industry has mastered the art of digital marketing and brand building.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Wallack’s Art Supplies and Framings Wallack’s Art Supplies and Framings ’s homepage and rewards panel Oftentimes the question “How do I find a new hobby?” Blog Beth Foster 9.

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Hobbies eCommerce Books Arts 75

Smile.io

MARCH 14, 2023

She set out to combine two of her biggest passions–illustration art and needlepoint. With product collections dedicated to mental health, customers can find a way to de-stress while making a product that is a positive reminder of their worth. 🧵 “The loyalty program is crucial for our customer retention strategy.

Hobbies 61

Hobbies Beauty and Health Social Media Arts 61

Kissmetrics

JULY 21, 2021

These offer the greatest potential for customization, adaption, and variation compared to other franchise business models. With a professional service franchise business, you have a multitude of customer retention opportunities that can be quite profitable in the long run. Shipping and Mailing Franchise. Design Franchise.

Payment Services 294

Payment Services Food and Beverages Payments Shipping Costs 294

Smile.io

MARCH 6, 2023

“They worked for over a year to perfect recipes featuring the flavors of classic wines, spirits, and cocktails, collaborating with professional pastry chefs and Sommeliers to learn the art of confectionery and chocolate making.

Food and Beverages 68

Food and Beverages Small Business Retail Customer Retention Social Media 68

Smile.io

FEBRUARY 6, 2020

If it isn’t on your mind already, customer retention should be at the forefront of your loyalty strategy. This is because repeat customers are proven to be more profitable : they are your loyal brand advocates that draw other customers in. One of the best ways to keep customers coming back is with a loyalty program.

Customer Retention 47

Customer Retention Customer Reference Customer Loyalty 47

Korona

AUGUST 12, 2022

With the cannabis retail space as competitive as it is, having a robust, state of the art loyalty program is a must for dispensaries. Springbig offers a cloud-based customer management technology suite for dispensaries. Why is customer loyalty important? Think frequent flyer except for pre-rolls and edibles instead of miles .

Customer Loyalty 52

Customer Loyalty POS Customer Retention Point of Sale 52

Pivotree Blog

JULY 26, 2023

For starters, if backorders are not dealt with correctly, they can lead to reduced customer retention and loyalty. They often use state-of-the-art warehouse management system software like Pivotree WMS for accurate inventory, streamlined operations, and reduced costs. What are the benefits of using 3PL inventory management?

Fulfillment 52

Fulfillment Management Improvements Shipping Costs 52

Ecommerce Platforms

DECEMBER 12, 2022

One of the most highly-rated and well-known Shopify subscription apps on the market, Recharge is a state-of-the-art recurring payments application. Compatible with most Shopify themes, the solution allows business owners to rapidly enable subscriptions programs in a matter of seconds, and improve customer lifetime value. Let’s dive in.

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Subscription Shopify Merchant Services Shipping Costs 118

Kissmetrics

OCTOBER 24, 2017

According to the Aberdeen Group , best-in-class businesses “achieve an 80% greater customer retention rate” compared to other organizations. It’s because they have “mastered the science (and art) of creating loyal customers.”. Recognize High-Level Product Adoption. Loyalty isn’t reserved only for well-known brands.

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Customer Live Chat Customer Loyalty Social Media 278

Smile.io

FEBRUARY 1, 2023

Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable? We’re looking at the top 10 examples of CSR used as a customer retention tool. Aya Paper also has you covered for all your journal, tote bag, art print, and candle needs too.

Food and Beverages 127

Food and Beverages Beauty and Health Gifts Accessories 127

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

RTP blog

JUNE 26, 2017

Many people are under the impression that great marketing is an art, but the field of data science has introduced a scientific component to marketing campaigns. Retailers can predict what each customer is likely to purchase next by identifying their needs at a granular level and associating each customer with the appropriate need states.

Retail 150

Retail Shipping Costs Customer Retention Customer Experience 150

Korona

JUNE 23, 2022

While a non-profit performing arts center might need more advanced features for collecting and managing donations, for instance, a zoo or water park might be more focused on a powerful membership and CRM system. Your loyalty and CRM are critical aspects of increasing customer retention and return rates. Eventbrite.

Merchant Services 52

Merchant Services Payment Services POS Events 52

Smile.io

MAY 15, 2023

With VIP tiers, you offer every customer the chance to become a member of an exclusive group of shoppers who get extra benefits. It also creates a desire for more first-time customers to pursue these experiences as well, and move up the different tiers.

Shipping Costs 78

Shipping Costs Arts Blog Social Media 78

Smile.io

MARCH 1, 2023

Jungalow Jungalow donates a portion of sales to Trees for the Future Jungalow is a lifestyle brand that sells home decor and goods from rugs, to art prints, and so much more. Blog Kirsten Burkard 2. It started in 2009 as a design blog by owner and founder Justina Blakeney.

Customer Retention 94

Customer Retention Customer Apparel Clothing 94

Ecommerce Platforms

MARCH 14, 2023

EverWell : Fitness and wellness solutions for franchise and big box gyms, boutique fitness studios, martial arts, dance, and gymnastics facilities, spas and salons. Review generation tools integrate with Google and social media platforms, while dashboards provide a long-term view of customer retention.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

SellBrite

MARCH 28, 2017

Catalogs.com has been around for over 20 years, so needless to say, they have A LOT of experience when it comes to ecommerce, retail, and the art of catalogs. It’s been great for new customer acquisition as well as customer retention.”. Also great for customer retention and activation.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

SellBrite

SEPTEMBER 21, 2017

These are tricks of the trade that can fly under the radar but when used consistently, they help you achieve higher sales and stronger customer retention. Everyone knows multi-channel selling increases your customer reach. Master the art of reciprocity. Not all acquisition channels are created equal.

eCommerce 102

eCommerce Marketing Multi-channel Customer Retention 102

Smile.io

APRIL 21, 2020

Office supplies, arts and crafts, makeup, cleaning supplies, supplements, baby formula and medicines are all perfect examples of such products. Whatever you decide to send, as long as it’s engaging and relevant, you’ll improve your customer retention rate and get more repeat purchases–all with minimal work.

Customer 76

Customer Recommendation Shipping Costs Shipping 76

Smile.io

APRIL 21, 2020

Office supplies, arts and crafts, makeup, cleaning supplies, supplements, baby formula and medicines are all perfect examples of such products. Whatever you decide to send, as long as it’s engaging and relevant, you’ll improve your customer retention rate and get more repeat purchases–all with minimal work.

Customer 76

Customer Recommendation Shipping Costs Shipping 76

Ecommerce Platforms

JUNE 20, 2022

With Kiwi Co, subscribers pick an age and interest then receive curated boxes with science and art projects for their children. The profit margin potential remains high since customers usually see curation products as luxuries. Spend More Time on Customer Retention.

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Subscription Shipping Costs Merchant Services Payment Services 220

Korona

OCTOBER 6, 2021

Wine club membership is essential for service and customer retention. Make sure your POS system has a CRM solution with these features: An easy sign-up process for all customers . It can also help you better tailor your marketing strategies based on all the personal customer data it helps collect. It’s a must.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Email Audience

OCTOBER 7, 2020

Content is a great tool for customer retention and to attract new customers. Turn a weekly podcast where you chat with local dispensaries or you have customer-sourced art you like to display. Segmentation is also a tactic to increase relevance in general! Cannabis Newsletter. Email is your channel to send it.

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Marketing Reference Channel Article 75

Korona

OCTOBER 12, 2022

It also gives customers ideas and information on creating their own cocktails if they purchase the spirits they are sampling. Mixology is the study and art of inventing, preparing, and serving cocktails and other drinks. First, it allows you to sell additional mixing products such as vermouth, triple sec, and margarita mix.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52