Retail TouchPoints

JUNE 21, 2023

The program is celebrating its 10th year this summer, and one reason for its success is that its omnichannel structure lets parents and kids participate when and how they want. No registration is required to participate, making the program even more inviting.

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Retail TouchPoints

APRIL 12, 2022

This state-of-the-art facility is a significant milestone for Macy’s, Inc. as we invest in strengthening our omnichannel ecosystem,” said Dennis Mullahy, Chief Supply Chain Officer for Macy’s Inc. It will support growth of our business as a leading omnichannel retailer. in a statement. “It

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Retail TouchPoints

APRIL 22, 2022

IRCE focuses on digital ecommerce, with sessions offering practical advice on digital marketing, personalization techniques, creating friction-free shopper journeys and the latest on emerging tech like BNPL apps, NFTs and the metaverse.

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Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

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365 Retail

APRIL 12, 2021

The 2,000sq ft state of the art showroom has been designed to showcase Ribble’s complete award-winning and critically acclaimed bicycle range and provides a brand new bicycle retail proposition blending digital with the physical to create a unique, totally immersive and all-sensory consumer experience. .

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365 Retail

JUNE 13, 2022

Hobbycraft , the UK’s largest arts and craft retailer, has partnered with leading digital commerce agency, Astound Commerce , to create a transformational ecommerce platform designed to power business growth, while inspiring its customers and empowering them to create.

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Retail TouchPoints

DECEMBER 29, 2022

Omnichannel support system. By building an omnichannel customer support strategy, you can gain insights into your customer behavior, preferences and patterns. By building an omnichannel customer support strategy, you can gain insights into your customer behavior, preferences and patterns.

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Customer Experience Management Customer Retail 321

Retail TouchPoints

JANUARY 4, 2022

With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. RTP: How do trends like diversity and inclusion play into omnichannel strategy?

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Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 278

Sporting Goods Technology Omnichannel Operations 278

Retail TouchPoints

APRIL 28, 2021

With a global retail network of 809 boutiques in 532 cities, Nespresso views these physical locations as an integral part of its omnichannel approach. The result is a pilot concept that focuses on experiences that share coffee as an art. An Experience Designed Around 5 Arts.

Arts 234

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365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . The post Omnichannel strategy drives sales and profits at The Fragrance Shop appeared first on 365 RETAIL | Retail Technology News.

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Retail TouchPoints

AUGUST 5, 2021

But as we inch closer to the holiday season, malls and shopping center operators are seeing a greater need to refine and optimize their omnichannel experiences. Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services.

Merchant Services 264

Merchant Services Omnichannel Fulfillment Consumer 264

Retail TouchPoints

FEBRUARY 7, 2023

Global Shopping Festival, luxury brands took their online-to-offline omnichannel experience to the next level, Chen noted, “with a huge uptake in 3D shopping, augmented reality and virtual reality try-ons for products, digital avatars and digital collectables.” At Alibaba’s recent 11.11

Payments 284

Payments Omnichannel Payment Services Consumer 284

Retail TouchPoints

JANUARY 27, 2023

She has overseen the design and execution of multiple partnerships at Pacsun, including with The Metropolitan Museum of Art, Formula 1, Emma Chamberlain and Storm Reid; introduced Pacsun’s first gender neutral collection, Colour Theory; and spearheaded Pacsun’s entry into the Kids’ category with Pacsun Kids.

Arts 290

Arts Fashion Customer Omnichannel 290

Retail TouchPoints

DECEMBER 14, 2020

Retail TouchPoints (RTP), the top media group covering omnichannel retail, has unveiled a new and improved digital experience and expanded content initiative to better serve store designers and experiential retail executives.

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Retail TouchPoints

MAY 4, 2023

With the expansion of retail media networks (RMNs), retailers have introduced an array of new state-of-the-art digital screens closer to the point of purchase, thus creating myriad opportunities for brands to personalize further down the sales funnel and drive higher conversions.

eCommerce 302

eCommerce Arts Consumer Travel 302

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

Retail TouchPoints

FEBRUARY 6, 2024

The full store, measuring nearly 10,000 square feet , was designed by H&M’s in-house architectural team and takes its inspiration from the neighborhood’s well-known art galleries. To celebrate the debut, beginning Feb.

Fashion 223

Fashion Accessories Arts Clothing 223

Retail TouchPoints

NOVEMBER 20, 2023

“We’re excited to partner with Balenciaga on this industry-first experience, enabling a direct and exclusive connection between physical products and the creative inspiration of art and music behind them,” said Natasha Franck, Founder and CEO of EON in a statement.

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Arts Fashion Channel Technology 249

OrderDynamics

JULY 23, 2019

The Art of Retail: Balancing Retail Brand Experience In-Store and Online. Therefore, having an omnichannel strategy in place is key to a retailer’s success. Authors: Marie Badruddin was an Omnichannel consultant at OrderDynamics. In today’s retail market, most large brick-and-mortar retailers have a strong online presence.

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Retail TouchPoints

MARCH 5, 2024

Simply put, UX is the art of ensuring that the path to conversion is consistent, seamless and cohesive across every channel. A clean, user-friendly interface is table stakes for advertising messages to land successfully, so it’s up to retailers to make each touch point as clean and intuitive as possible.

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Retail TouchPoints

AUGUST 24, 2022

“Look at the Dior Deck Pop-Up at Gurney’s Resorts, Gucci at Art Basel, or Chanel when they took over the Rockefeller Center skating rink,” Gonzalez said. Some shopping destinations, meanwhile, are bringing art and entertainment to their own real estate.

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Arts Retail Customer Experience Travel 275

Retail TouchPoints

JULY 3, 2023

The brand still appears at festivals and sponsors NBA teams, but that is complemented by strong efforts to support the communities where its stores are located — as well as a strong omnichannel presence. Copywriting is a function; it’s not necessarily an art. AI has really created more room for the human narrative,” she said.

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Payment Services Management Payments Operations 266

Retail TouchPoints

APRIL 5, 2023

RTP: Have you noticed increasing demand for omnichannel fulfillment following COVID, too? That transformation was focused on how Tanger could become an omnichannel universe where customers could engage us either in the brick-and-mortar environment or online and have a similar experience regardless of their entry point.

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Retail TouchPoints

MARCH 7, 2024

Michaels customers will then have the chance to discover local handmade artisans and support members of their community as they shop key MakerPlace categories such as home décor, fine art and woodwork.

Social Media 225

Social Media Arts Gifts Customer 225

Retail TouchPoints

OCTOBER 13, 2022

Working with retail developer and operator Leap to outline its brick-and-mortar strategy, ThirdLove’s personalized, omnichannel customer journeys are paying off; the company has experienced higher year-over-year ecommerce growth in zip codes within five miles of its stores. Building a DTC Brand Beyond Borders.

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Sailthru

SEPTEMBER 13, 2017

The fourth could be thinking about an omnichannel connected experience that gets the brand closer to the customer. The post Personalization: The State of the Art and Where to Start appeared first on Sailthru. Another could be adding recommendations based on what other people have bought. And they could all be right.

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Arts Customer Experience Recommendation Clothing 68

RetailMinded

OCTOBER 1, 2023

From harnessing the power of social media influencers to crafting intricate omnichannel campaigns , independent retailers must cross over the complexities of modern marketing tactics. Embracing Omnichannel Strategies The key to modern retail success is to embrace omnichannel strategies.

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Retail TouchPoints

DECEMBER 14, 2021

The store also will feature Metagolden ’s latest jewelry line, which is the first to enter the Metaverse with digital art tokenized by physical, 18K gold jewelry.

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Retail TouchPoints

SEPTEMBER 7, 2023

AI might also be applied to some areas, but I think it’s really important in cases where strategic AI is applied that a human is still responsible for that, because that’s where retail is an art.”

Supplies 228

Supplies Arts Customer Loyalty Fulfillment 228

Retail TouchPoints

APRIL 20, 2022

For approximately two decades, Cookies and Dr. Greenthumb’s have become two of California’s most prolific and trusted cannabis brands, with deep roots in the music, arts and entertainment industries. To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out.

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Retail Social Media Technology Events 353

Ecommerce Platforms

MARCH 30, 2023

Today, the technology represents an easy-to-use omnichannel environment for marketing. Complete omnichannel marketing suite Marketing automation made easy with simple workflows Lots of templates and customization options Sign-up and landing page creation Integration with Facebook ads CRM technology built in for better segmentation Cons ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

Retail TouchPoints

JANUARY 10, 2024

But on that trajectory, REI is a trusted friend, so the main job of the physical space is to be a community center for consumers that are going to buy things omnichannel. You go to Area15 so you can have this whole shopping experience that is very art-driven. RTP: Are there any other brands doing this well?

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Retail TouchPoints

JULY 27, 2021

Stay tuned for Part 2 of this feature, where we’ll investigate developers’ focus on digital integration and omnichannel fulfillment to drive consumer and tenant satisfaction. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. He has an MBA from the Wharton School of Business as well as a Master of Arts in International Studies from the University of Pennsylvania.

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