Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1.

B2B 78

B2B eCommerce Improvements B2C 78

GetElastic

OCTOBER 21, 2019

If you’re a B2B ecommerce practitioner now is the time to start planning for what you want this time next year to look like for you and your organization. Are you providing the experiences your customers want and demand? That’s why we’re excited to be media partners with B2B Online Europe, November 6-7 in Barcelona.

B2B 60

B2B Events Books Omnichannel 60

Forrester eCommerce

JULY 24, 2023

B2B marketers spend ample time seeking better ways to engage their audiences, convert them to buyers, and retain them as customers. While content is central to engagement, audience expectations for contextually relevant, personalized content know no limits.

B2B 369

B2B Technology Marketing Customer 369

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

JUNE 15, 2022

While this is not optimal, the impacts of supply chain “failures” were blunted by there being an indirect impact on the customer, with the store and its associates acting as a buffer. Enter omnichannel commerce — and an extra layer of service and complexity over your existing supply chain operation. You need to do both.

Supplies 243

Supplies Customer Omnichannel Shipping 243

Pivotree Blog

APRIL 20, 2023

TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions and services, today announced it will be attending B2B Online 2023, on May 1-3, 2023 in Chicago, showcasing the latest technology in commerce, supply chain and data management.

B2B 52

B2B Supplies Management Technology 52

Retail TouchPoints

NOVEMBER 2, 2021

It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.

Point of Sale 285

Point of Sale Mobile Customer Marketing 285

Pivotree Blog

JULY 5, 2023

Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

B2B 52

B2B Customer B2C Supplies 52

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

eCommerce 197

eCommerce Order Fulfillment Fulfillment Multi-channel 197

Retail TouchPoints

SEPTEMBER 8, 2023

Rue21 will tap into learnings from his experiences at these organizations, especially his technology strategy expertise, to further enhance the brand’s customer journey and “optimize its platforms to support growth and enhanced interactions with rue21’s diverse community,” according to a company statement. ”

Fashion 225

Fashion B2C B2B Customer Experience 225

Retail TouchPoints

APRIL 25, 2023

This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy.

Technology 237

Technology eCommerce Shipping Costs Games 237

Kibo

DECEMBER 1, 2020

Kibo recently hosted a fireside chat that dove into the challenges B2B organizations are facing post-pandemic. We invited three industry experts to talk about how they weathered the accelerated shift to digital experiences. The Great Shift in B2B Organizations to Digital Experiences. ” The Speed of Transformation.

B2B 62

B2B Omnichannel Operations Customer 62

Forrester eCommerce

MAY 4, 2023

Learn what’s needed to capture the biggest benefits — and learn more at B2B Summit North America. Like other business innovations, digital sales rooms are not a magic wand.

B2B 195

B2B Other Customer Experience Technology 195

Retail TouchPoints

DECEMBER 21, 2023

Every checkout experience should reflect four key traits about the shopper: Who they are : Are they a first-time or repeat shopper? B2B or B2C? Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. They just have to put it into action at checkout. Member or non-member?

Payments 239

Payments Retail Shipping Costs Social Media 239

GetElastic

DECEMBER 28, 2021

Whether they are a B2B business launching D2C for the first time, or a D2C brand getting into B2B2C for the first time, more and more companies are looking for solutions to help them power all routes-to-market. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. What Is Causing This Shift?

B2C 148

B2C B2B Technology Channel 148

GetElastic

JUNE 2, 2023

With a headless architecture, your brand can create compelling commerce experiences by choosing your preferred content management system ( CMS ), digital experience platform DXP, and other technologies such as Angular or React front-end frameworks. Headless commerce provides a flexible way for businesses to approach eCommerce.

Magento 147

Magento B2C B2B BigCommerce 147

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. This, in turn, makes the old school catalogue look outdated, unfit for purpose, and leaves the business at risk of being outpaced by more forward-thinking competition.

Multichannel 59

Multichannel Merchant Services Retail Supplies 59

ESW

DECEMBER 4, 2023

About Shopware Shopware , founded in Schöppingen, Germany, in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Dropshipping.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

AUGUST 3, 2020

Outdoor Voices, Fabletics and Alo are just a few of the DTC brands in the space, vying against established, deep-pocketed, omnichannel leaders, such as lululemon and Nike. Away luggage is another DTC startup that shook its omnichannel cousins. Jason Roussos is Senior Vice President of Strategy at Adlucent.

Outdoor 298

Outdoor Retail Beauty and Health Travel 298

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. augmented reality) to fully virtual (e.g. virtual reality).

Technology 263

Technology Retail Customer Experience Presentation 263

Retail TouchPoints

DECEMBER 2, 2020

Prior to the 2020 upgrades, visitors to the FILA site would find a “customer experience that was sorely lacking,” Trenson noted. “I These things will help our apparel and footwear designers, our B2B salesforce and the independent retailers we supply.”. I couldn’t figure out how to shop [the site], and I’m a really good shopper.”

Apparel 176

Apparel Customer Experience B2B Leisure 176

Blue Acorn

SEPTEMBER 13, 2017

That’s what B2B ecommerce segmentation and personalization attempt to mimic. They watch for behaviors and collect demographic information, then address customers with relevant product offers and content as a salesperson would. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI.

B2B 60

B2B Payments eCommerce Magento 60

Forrester eCommerce

APRIL 28, 2022

The Forrester Wave™: B2B Commerce Solutions, Q2 2022 surfaced a significant shift in the market, which we predicted but did not expect to see so quickly or so clearly. So What Did The Results Reveal About The Market? Three solutions scored higher than more broadly adopted solutions. In all three cases, these solutions take a […].

B2B 39

B2B Marketing Customer Experience Omnichannel 39

Kibo

JANUARY 10, 2023

This template has been designed for B2B and B2C companies searching for a headless eCommerce platform that can scale seamlessly and deliver consistent omnichannel customer experiences. You can also use this RFP template to select the final set of vendors you invite for an in-person or virtual interview and demonstration.

eCommerce 62

eCommerce B2C Download B2B 62

Pivotree Blog

OCTOBER 10, 2023

An integrated supply chain ecosystem When modernizing, it’s important to address the end-to-end supply chain so that all systems work together, including ecommerce, omnichannel, order management, warehouse management, transport management, and other platforms that are critical to order fulfillment.

Supplies 52

Supplies Order Fulfillment Omnichannel Fulfillment 52

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. What will Participants of 2021 Make it Big Virtual Conference Learn? Johnson, Ben and Jerry's, and Skullcandy.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Ecommerce Platforms

AUGUST 15, 2022

Besides the general ecommerce discussions, Make it Big speakers tend to dive deeper into niche topics, ranging from social media interactions to omnichannel transactions. Web3 Cryptocurrency Omnichannel selling B2B selling Reaching Gen Z with your online store NFTs The Metaverse. Workshops and Topics at Make it Big 2022.

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Kibo

JANUARY 28, 2021

Rather, shoppers in 2021 will want a good omnichannel experience that’s streamlined and seamless. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Your Omnichannel Experiences Should Drive Value. Live Your Values End to End.

Customer 62

Customer Retail Omnichannel B2B 62

Kissmetrics

NOVEMBER 30, 2020

The Top 7 Options for Customer Service Software. How to Choose the Best Customer Service Software for You. All-in-one systems encompass different types of software, including: Customer relationship management (CRM): CRMs focus on sales and interacting with people to bring them in as customers and retain them long-term.

Live Chat 239

Live Chat Customer B2B Social Media 239

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. B2B eCommerce Experts. Check Out More Content. Digital Commerce Transformation Experts.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Pivotree Blog

JANUARY 11, 2024

In addition, a digital-savvy Gen Z consumer base has established itself as an influential gamechanger with expectations for flawless delivery and impeccable experience,” said Bill Di Nardo, CEO at Pivotree. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

GetElastic

APRIL 11, 2023

AI and machine learning are quickly becoming foundational elements of both traditional and headless commerce, giving your brand a competitive edge in customer experience management as well as operations. They also play well with headless commerce setups and facilitate the building of complex omnichannel systems.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. What is ecommerce microservices architecture?

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Ecommerce Platforms

FEBRUARY 23, 2021

Customer segmentation. B2B and mobile ecommerce. Order management and customer service. Large community : You’ll have no problem finding experts to help with your omnichannel Magento experience. With any self-hosted platform, you’ll often swap support for customization options. Customer data reports.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

iVend

SEPTEMBER 23, 2020

We have been completely inspired by the way the B2B technology industry responded to COVID-19. We offered retailers in these industries mobile Point of Sale licenses free of charge, so they could introduce new processes to safely fulfill and deliver customer orders without worrying about the cost.”.

Retail 97

Retail B2B Fulfillment Point of Sale 97

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 56

POS B2B Point of Sale Retail 56