Groove

NOVEMBER 25, 2019

Based out of Boston, HubSpot has continued to grow over the last few years after going public in mid-2014. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. HubSpot also does a phenomenal job of owning and updating their knowledge base. HubSpot Tools.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Retail TouchPoints

MAY 28, 2021

For example, depending on which ticketing software you use, you can tap into your knowledge base and automate customer service actions: Not only that, but chatbots and help desks together make executing your NPS strategy a breeze. Axelle Dervaux is a marketing enthusiast with over five years of experience in B2B digital marketing.

Payment Services 163

Payment Services Games Live Chat Customer 163

Ecommerce Platforms

JULY 21, 2021

Its base features are much more extensive than Shopify’s paid-for plans! Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. With the free plan, Shift4Shop provides a vast range of features right out of the box.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Omnisend

MAY 30, 2023

What’s more, this CM Commerce alternative has a fairly extensive knowledge base and a lively community forum. ? 5 ActiveCampaign is an excellent marketing automation software solution for B2B businesses and ecommerce stores. Omnisend Shopify rating: 4.8/5 5 G2 rating: 4.5/5 5 Capterra rating: 4.7/5 ActiveCampaign G2 rating: 4.5/5

Live Chat 88

Live Chat Shipping Costs Channel Marketing 88

CPC Strategy

JANUARY 25, 2024

If you’re a B2B marketer or brand, you probably already know this social media platform offers you an excellent opportunity to reach your target demographic. LinkedIn has made substantial adjustments to its algorithm based on user feedback and preferences. But this is universally regarded as a tactic to avoid.

Social Media 52

Social Media Blog B2B Other 52

Ecommerce Platforms

AUGUST 17, 2022

Magento is a highly scalable solution for content management, where you can handle both B2B and B2C business needs from one convenient space. B2B and B2C content management supported. There’s also a knowledge base included, calendaring tools, and available add-ons for tasks and projects, contact center management, and more.

Management 104

Management Payment Services Magento SEO 104

Ecommerce Platforms

JULY 26, 2018

What's great about Ambassador is that both B2B and B2C online stores are seeing success with the platform. Overall, Ambassador seems to have all of its bases covered when it comes to customer support. This system seems to give more power to your referrers, with options for viewing their rewards, tracking progress, and giving feedback.

eCommerce 116

eCommerce Multi-channel Shopify Payment Services 116

Whisbi

JULY 11, 2019

The chatbot is encoded to process customer queries, scan its internal knowledge base, and then supply a tailored, contextual answer in real-time. Jessica Thiefels is founder and CEO of Jessica Thiefels Consulting, an organic content marketing agency for mid-size B2B businesses outsourcing content marketing.

Marketing 68

Marketing Magazine Social Media Consumer 68

Ecommerce Platforms

FEBRUARY 2, 2023

You can also sell on wholesale and B2B platforms like Hanshake. Shopify has an extensive knowledge base, a bustling community forum, and hundreds of videos on its features. You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. You can sell internationally with multi-currency support.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Groove

DECEMBER 4, 2018

In terms of service, HubSpot creates a direct connection to your customers through various features including tickets, customer feedback, and a knowledge base. Their marketing software also integrates marketing and sales for B2B marketing automation.

Technology 199

Technology Information Social Media Management 199

Whisbi

JULY 11, 2019

The chatbot is encoded to process customer queries, scan its internal knowledge base, and then supply a tailored, contextual answer in real-time. Jessica Thiefels is founder and CEO of Jessica Thiefels Consulting, an organic content marketing agency for mid-size B2B businesses outsourcing content marketing.

Marketing 40

Marketing Magazine Social Media Consumer 40

Ecommerce Platforms

NOVEMBER 16, 2020

Additionally, all of the solutions we're talking about have their knowledge bases, which basically let you search a topic and see if someone else has talked about it and addressed it in the past. What’s the Best Platform for B2B? If you’re looking for a B2B platform, we recommend: Magento. Why is this the case?

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Ecommerce Platforms

SEPTEMBER 7, 2021

This makes rewarding your most loyal customers and facilitating B2B transactions easy! Additionally, the platform provides an online knowledge base with hundreds of articles, tutorials, and resources. Then, depending on their credentials, you could offer different pricing levels, minimum order amounts, and other variables.

3dcart 104

3dcart Payment Services Merchant Services Shipping Costs 104

Kissmetrics

JANUARY 6, 2021

HubSpot – Best for scaling quickly Nutshell – Best for B2B sales teams Less Annoying CRM – Most affordable solution for sales and marketing Nimble – Best for teams using Microsoft 365. 2 – Nutshell — Best for B2B Sales Teams. Nutshell is also loaded with tools that help B2B sales teams coordinate.

Payment Services 313

Payment Services B2B Information Management 313

Ecommerce Platforms

AUGUST 18, 2020

Whether you use this solution as a B2B ecommerce platform service, or a tool for B2C selling, you can expect to enjoy a host of amazing features. You can even build your own B2B ecommerce store within the TradeGecko system, so you can start wholesale selling as quickly as possible too. Zone-based shipping rates. FBA Integration.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

Kissmetrics

AUGUST 6, 2021

Running a hybrid B2B/B2C business? My partner for this post, BigCommerce B2B Edition , makes it easy for you to offer different price lists and products to your different customer segments. Creating an easy-to-navigate knowledge base using tools like HelpJuice will help you do just that.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

AUGUST 8, 2019

On the whole, Dwolla's best for businesses working in the B2B industries. Last but not least, I can also see from user reviews that Dwolla's help center isn't the best knowledge base out there. Personal finance and savings applications (you can use Dwolla to simplify fund contribution between your bank accounts).

ACH 134

ACH Payment Services Merchant Services Payments 134

Ecommerce Platforms

JANUARY 4, 2023

Plus, for beginners, BigCommerce has a range of knowledge base articles and how-to guides available for step-by-step instruction. You can create a powerful B2C, B2B, or D2C sales environment, with easy integrations with your back-end systems. You can expect an industry-leading 99.99% average uptime from the company.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

BigCommerce

DECEMBER 20, 2017

How to Build a B2B SEO Strategy to Beat Out Your Competition : Online B2B sales are growing. Getting your B2B SEO strategy in shape now will set you up to win for the long run. That way, you can be sure you have a staff with a knowledge base. This post will teach you how to rank well there, too.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Omnisend

FEBRUARY 9, 2023

Check out if the email newsletter software has a knowledge base and a help center too. Sendinblue Image via Sendinblue This is an all-in-one marketing platform for B2B, B2C, and ecommerce businesses that helps build relationships with customers. This way you won’t be completely stranded when direct contact is unavailable.

Live Chat 88

Live Chat Social Media Subscription WooCommerce 88

GetElastic

JUNE 9, 2022

Kibo is a cloud, SaaS, and web-based product with support and training including 24/7 phone support, email, and chat as well as live trainings, webinars, videos, and in-person training. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket. Headquarters: Boston, MA.

eCommerce 78

eCommerce Recommendation Mobile B2C 78

FastSpring

APRIL 1, 2021

A B2B company offering a freemium product will have a very different conversion rate than a B2C company offering an opt-out free trial. Allow users to self-service: The goal of self-service resources is to answer potential questions proactively with a comprehensive product knowledge base users can access at their convenience.

Payment Services 93

Payment Services Customer Payments Subscription 93

AcquireConvert

NOVEMBER 3, 2021

Control product and price visibility on signup, B2B buyers, B2C only, POS only, etc. Shopify, however, provides more of a knowledge base than Shopaccino, whereby users can find answers to questions from online resources and guides. Multiple product variants (up to 400 per product) available.

Shopify 36

Shopify Merchant Services Shipping Costs Payment Services 36

Ecommerce Platforms

AUGUST 28, 2019

It's a B2B SaaS platform which doesn't discriminate on the user's experience. This knowledge base is as descriptive as the popular Quora platform, to be precise. Well, let me decisively attempt to leave no stone unturned. The frequently asked questions (FAQs) section, on the other hand, is a quick-witted problem solver.

Merchant Services 138

Merchant Services eCommerce Payment Services Pinnacle Cart 138

Ecommerce Platforms

MARCH 3, 2023

To give you an overview, you'll find: Help Center: Shopify's Help Center is an extensive online knowledge base covering step-by-step tutorials, videos, and FAQs on topics like setting up your store and managing orders and payments. Shopify Review UK: Customer Support Shopify offers a variety of resources to help UK merchants.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

FEBRUARY 13, 2020

The cloud-based system continues to service a heck of a lot of businesses and enterprises across both B2C and B2B scenes in a wide variety of segments. Consequently, HubSpot CRM is now one of the most established customer relationship management solutions. Bitrix24 Free CRM Software Features.

Payment Services 118

Payment Services Live Chat Management Small Business Retail 118