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Consumer Goods and Retail CIOs Lead Online Shopping Initiatives

Retail TouchPoints

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. In the end, consumer goods and retail companies are shining examples of why CX and EX are inextricably linked. And it doesn’t stop there.

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What DTC Disruptors Can Teach Legacy Brands About Leveraging First-Party Data

Retail TouchPoints

There’s been a similar situation in terms of the distribution of all manner of consumer goods. That’s a dramatic shift in the way people are acquiring consumer goods. Just as you couldn’t advertise on every TV show, you can’t have a retail plan that is used in every type of B2C store; you have to make choices.

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How to Find the Right Review Site for Your Business

FastSpring

And we’re not just talking about consumer goods. First, let’s talk about the two main review-site categories: B2C and B2B. B2C Review Sites. When we think about review sites, we usually think about B2C sites like: Yelp. So, when it comes to finding the right review sites, B2C businesses have a lot of options.

B2C 78
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Why Brands Should Consumerise B2B Experiences

ESW

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Your team wants to do things quickly, test things quickly, and having an experiment-driven approach is really important to success in B2B, B2C or any digital experience.” Moving as quickly as possible helps with both hard times, like COVID when you need to pivot quickly, but also the day-to-day. View the session on demand.

POS 298
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What does Brexit mean for ecommerce?

GetElastic

In order to avoid duties and waiting times post-Brexit, British consumers will focus on British products, making imported products less attractive. B2C businesses will suffer more in the coming months as tariffs and waiting times will take their toll and force them to raise prices and lower expectations in regards to delivery time.

eCommerce 102
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The Empowered Marketer: Create Compelling Content Your Buyers Love

Optimizely

B2C marketing can be almost anything — an Instagram story, an in-depth interview, or even a short film — but it can’t be boring. As a marketer, I’m very blessed to have such a niche market, rather than a mass consumer good. What do you think is going to be important in the world of B2C marketing in the future?

Marketing 150