Remove B2C Remove Customer Data Remove Customer Loyalty Remove Subscription
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Should Your B2C Brand Switch to Direct-to-Consumer?

Optimizely

Buyers today have simply changed the way they purchase products, with more and more of the B2C market moving online (or to Amazon) each year. Many B2C brands are making the leap and shifting away from retail and toward direct-to-consumer (DTC). Instead, you want to build up your email subscriptions to get traffic that way instead.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. In B2C it’s about furthering or deepening the experience.”. Share in comments!

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Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

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Why Consider a Composable Commerce Strategy

Kibo

Create a new customer profile: Add a new customer profile type, such as B2B or B2C, to expand your reach without making changes to the underlying code. This approach provides a consistent view of customer data and inventory across all channels, allowing you to align your technology ecosystem with your business goals.

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10 best email automation software for 2023

Omnisend

But to set up an omnichannel campaign, you will need subscriber and customer data to flow seamlessly between channels. A good email automation software allows you to create workflows that integrate channels like SMS, Facebook Messenger, and WhatsApp into how you communicate with customers. 5Capterra: 4.5/5 5Capterra: 4.7/5

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How retailers can survive and thrive in a downturn

365 Retail

Customer loyalty is your lifeblood, so understanding changing spending habits and harnessing the right digital experience platforms (DXP) to measure and optimise your customer interactions will be critical. For example, increaing customer retention by 5% can lead to a 25% to 95% increase in profit. .

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NRF Retail’s Big Show: Day 2 Recap

Kibo

Unify complex data with a single UI. Use CMS data across various customer experiences for cohesive and consistent buying journeys. Handle complex business scenarios, such as subscriptions or omnichannel fulfillment, at a lower cost than alternative market solutions. Balancing Customer Expectations and Logistics.