Remove B2C Remove Customer Data Remove eCommerce Marketing Remove Omnichannel
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2018 Predictions: What B2C Marketers Need To Know

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The B2C market moves fast — there are always new tactics and new channels marketers should keep an eye on. Adapting quickly to these trends is how brands stay ahead in today’s competitive market. As a B2C marketer, you should be asking yourself hard questions like: What KPIs should we care about?

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6 Valuable Lessons from Etail East 2018

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For many B2C brands, the customer is the center of the world. But despite this, many brands make a lot of assumptions about what their customers want and need. More and more brands are taking their buyer’s needs into account — doing surveys, focusing on personalization, and mapping the customer journey with care.

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Why Should You Care About Ecommerce Lifecycle Automation?

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As your customers move through their unique lifecycle stages, your ecommerce brand should engage with them at each step of the way. In our recent study , we found that customer lifecycle marketing is not a focus for most B2C marketers. Use customer data to segment buyers. 1 Purchase.

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When Ecommerce Personalization Goes Wrong

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As a B2C marketer, you habitually send out emails that say “Hi [Your Name]”, offer Facebook ads that show products buyers clicked on, but never bought, and send push notifications based on current location. Your ecommerce business relies on this type of technology-driven personalization for one reason: it’s incredibly effective.

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REPORT: Omnichannel Marketing is All Hype, No Execution

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The experts all agree: omnichannel marketing is key to success in ecommerce. That’s why it’s so surprising that the majority of B2C marketers have yet to achieve a true omnichannel ecommerce experience. If you’re behind on your own omnichannel strategy, this should comfort you somewhat.

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

Use Omnisend to power omnichannel marketing campaigns at scale Get started for free What Dotdigital has to offer? 5 Omnisend is a powerful omnichannel marketing automation tool. Email marketing : Omnisend offers an intuitive email builder and occasion-specific, ready-to-use templates. Omnisend G2 rating : 4.5/5

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WHITEPAPER: How Identity Resolution Drives B2C Marketing Success

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What is identity resolution , and why should you care about it as a B2C marketer? Identity resolution is the ability to stitch together customer data into a single source of truth — to fully understand how your buyers interact with your brand across devices, channels and browsers. Get the Whitepaper Now.

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