7 Post-Purchase Actions You Need to Take to Build Customer Loyalty


Savvy business owners know that customer retention is worth its weight in gold. That’s why you need to develop post-purchase strategies: in order to enhance customer loyalty and drive revenue. Have you enrolled customers who just made a purchase in your brand’s loyalty program?

An Beginner’s Guide To Creating A Customer Loyalty Program In 2020

Ecommerce Platforms

Loyalty? You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. And to do that concisely, a wide-reaching loyalty program would suffice.

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Should Your B2C Brand Switch to Direct-to-Consumer?


Buyers today have simply changed the way they purchase products, with more and more of the B2C market moving online (or to Amazon) each year. Many B2C brands are making the leap and shifting away from retail and toward direct-to-consumer (DTC). You have to choose your own strategy, and test out what works best for your customers. While the company continues to sell through large retailers, it also sells directly to customers through distribution centers.

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5 Tips to Reduce Churn on Subscriptions


The best thing about a subscription program is the reliable revenue it generates. Customer churn happens when an existing customer stops doing business with you. Your subscription churn rate is the number of subscribers you lose over a given period. the subscriber elects to cancel their subscription) or involuntary (e.g. Month-to-month subscription plans give your customers the freedom to quit at any time, which can mean unpredictable churn for you.

Retail Auto-Replenishment: the Pros and Cons


Is the customer always right? The above certainly indicates that consumers have a thirst for automation across everyday tasks and chores, but how can retailer tap into this new, technology savvy customer? Subscription companies that focus on replenishment (e.g.,

B2B Ecommerce: Complete Guide for Retailers


trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. How does B2B ecommerce differ from B2C ecommerce? Offer bulk ordering and subscription services.

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The Best B2B Ecommerce Platform for 2020

Ecommerce Platforms

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling.

Why Brands Should Consider Selling Direct to Consumer


Today, with the rise of digital commerce, brands have direct access to their customer base. By bypassing retailers, brands are able to foster long-term relationships directly with their customers. They also gain control over the transaction, user experience, and customer contact information, which are crucial to generating repeat purchases and customer loyalty. With an online presence and international shipping, brands can sell to customers all over the globe.

33 Ecommerce Strategies for Growth from 12 $1M+ Brands [18 Must Have Tools Included]


She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. So, the team already had the data, but mobile customers found logging in inconvenient.

How to Make an Ecommerce Business Plan for Your Startup

eCommerce CEO

Write this section as if you had one minute to explain your business to a potential investor or customer. Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Customer. Where does your customer live?

B2B Ecommerce (October 2019): The Step by Step Guide to Setup, Build & Grow a B2B Ecommerce Business

Ecommerce Platforms

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. So the first step is to reach out to people- not just any people- people who fit your niche buyer/customer persona and ask them about their problems.

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Instagram Shopping: The Future of Mobile Ecommerce + 19 Tips to Increase Conversions Now


Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram. We have had great results with acquiring new customers through Instagram advertising.