Remove B2C Remove Customer Remove Customer Experience Remove eCommerce Technology
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What to Expect in 2022: 3 Strategies That Should be Top of Mind for Retailers 

Retail TouchPoints

Rise of Community Commerce. The ways in which people build community is shifting and smart retailers are seeing their loyal customers as an opportunity to foster and monetize a community in an authentic way. He has spent more than 25 years leading ecommerce technology efforts for major B2C and B2B brands.

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Can I Run Multiple Digital Business Models With One Commerce Platform?

GetElastic

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Second, there are also two B2C platforms. What Is Causing This Shift?

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How B2B Companies are Preparing For an Economic Downturn

Kibo

But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow. There will also be indirect effects for B2B companies as falling consumer demand impacts B2B customers, who in turn stop spending as much as they have done in the previous period.

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On-Demand Webinar: Maximize Your Commerce Technology to Build Customer Loyalty with Guest Emily Pfeiffer 

Kibo

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.

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How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity

Kibo

Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Kibo eCommerce and Order Management.

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B2B ecommerce: the four challenges to face for long-term growth

GetElastic

When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. So, what does this mean for organizations and bringing B2B ecommerce strategies to the next level? According to Forrester , B2B ecommerce is on track to hit $1.2

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Kibo Sees Continued Momentum and Ranks #1 for Core Commerce

Kibo

Kibo Commerce has been ranked #1 in Core Commerce in its Critical Capabilities for Digital Commerce 2021 report. Core commerce is defined as “quality, sophistication and ease of use of the core commerce functions of the product: catalog, search, basket, promotions, payment, customer account.”.