B2C Marketing Operations: It’s Time To Shine
Forrester eCommerce
AUGUST 2, 2023
Hey B2C marketers, who else is feeling the pain of: A proliferation of consumer touchpoints? And industry variability with no one-size-fits-all model? B2C marketing has undergone so much change since the 2010 dawning of the age of the customer that companies have no choice but to become customer-obsessed now.
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