Optimizely

APRIL 19, 2018

As a B2C marketer, you’re likely wondering how your business can take advantage of voice commerce and create a fantastic experience for your customers. This means that your B2C business absolutely must have a strategy around voice — there is no other option. Remove as much friction as possible. Now is the time to get started.

B2C 207

B2C Channel Payment Services Customer Experience 207

Forrester eCommerce

DECEMBER 11, 2020

With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. These solutions are already popular in B2C and B2B markets, creating experiences that: Meet modern buyers’ expectations of immediacy.

B2B 506

B2B B2C Marketing Customer 506

Groove

APRIL 15, 2024

B2C platforms often do not keep up with these changes or may not meet the unique requirements of B2B transactions. While there are plenty of options for B2C consumers, the unique capabilities a B2B customer requires simply are not available on B2C platforms and apps.

BigCommerce 195

BigCommerce B2B B2C Customer Retention 195

ChannelAdvisor

APRIL 25, 2022

To provide this more B2C-like experience, B2B organizations must ensure products on their sites are easy to find, the purchasing process is seamless, and delivery is fast, flexible and reliable. . The purchase process is quick and easy, with shipping options that meet the cost and delivery requirements customers expect.

Multichannel 97

Multichannel B2C B2B eCommerce 97

ChannelAdvisor

APRIL 25, 2022

To provide this more B2C-like experience, B2B organizations must ensure products on their sites are easy to find, the purchasing process is seamless, and delivery is fast, flexible and reliable. . The purchase process is quick and easy, with shipping options that meet the cost and delivery requirements customers expect.

Multichannel 95

Multichannel B2C B2B eCommerce 95

RTP blog

APRIL 26, 2018

focuses on how retailers can bolster their customers’ experience, I noticed a number of sessions and in-person meetings at the two conferences that actually touched on the world of a somewhat different audience: B2B buyers. Although RTP.

B2B 150

B2B B2C Magento eCommerce 150

Forrester eCommerce

APRIL 25, 2023

Revenge spending, financial avoidance, and impulse buying are just a few financial behaviors of Gen Z consumers that may seem beneficial to companies in the short term but have disadvantageous consequences in the long run. In Q4 of 2022, credit card balances reached $986 billion, surpassing the pre-pandemic record of $927 billion.

Consumer 195

Consumer B2C Customer Marketing 195

GetElastic

NOVEMBER 26, 2018

B2B buyers want  the same digital commerce  experiences they are receiving on B2C channels.      Although this is more of a B2C use case, there is a lot to be learned from Mazda and how they utilized machine learning for a new car campaign.

B2B 136

B2B B2C Mobile Social Media 136

Forrester eCommerce

MARCH 26, 2024

To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.

Technology 451

Technology Marketing Channel Consumer 451

Retail TouchPoints

JANUARY 24, 2024

This means moving away from legacy systems that hinder growth and ROI and embracing modern, agile solutions; and Taking a customer-centric approach : Maintaining a strong focus on understanding and meeting customer needs will be paramount.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

GetElastic

MAY 13, 2019

Two days in London with exposure to over 20 Gartner experts, not to mention the plethora of sessions being offered – this Summit is looking to give attendees the methods and tools to execute their B2C and/or B2B CX strategy and increase loyalty. Let us know if you’re attending the show, we’d love to hear about your own digital transformation.

Telecommunications 150

Telecommunications B2C Customer Experience B2B 150

Retail TouchPoints

JUNE 15, 2023

What makes him humble: “I’m always three mistakes away from crying in the Trader Joe’s parking lot about how to meet payroll. The value of listening to customers: “When you can see and meet your customers in real life, that’s a lot more magic than looking at numbers on the back end. But my $10,000 mistakes often lead to $100,000 ideas.

B2C 320

B2C Customer Loyalty B2B Customer 320

Forrester eCommerce

DECEMBER 1, 2021

Tell Us About Yourself I have a mixed academic background in communication and advertising and environmental studies, yet I somehow always end up being attracted to technology. I don’t fully identify with the infamous Millennial label, yet somehow I’m constantly drawn to all things innovation.

Management 195

Management Technology B2C Customer 195

GetElastic

DECEMBER 28, 2021

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Second, there are also two B2C platforms. And we aren’t the only ones witnessing this trend.

B2C 148

B2C B2B Technology Channel 148

BigCommerce

JUNE 15, 2017

No one wants to be held to a 12-month launch timeline costing half a million dollars or more for an ecommerce campaign, B2C site or employee site. Legacy B2B and wholesale brands are needing to launch additional B2C channels to harness consumer fanfare around their product. The retail space is competitive and ever-changing.

BigCommerce 418

BigCommerce eCommerce B2B B2C 418

Forrester eCommerce

OCTOBER 25, 2023

Learn why you should meet with your bot management vendor to help hone your security strategy before the upcoming holiday season.

Management 387

Management B2C Customer Marketing 387

GetElastic

OCTOBER 1, 2021

This will apply throughout B2C B2B2C and B2B as customer expectations are mirrored in business. Commerce is part of what we do every day and we need to meet our customers and their customers where they want, which at times is not just a web site. Our wants become experiences. What is your favorite book and or movie and why?

Books 78

Books Technology Arts Management 78

Kissmetrics

MARCH 2, 2021

To help, I’ve broken this list into B2C and B2B review sites, depending on your target buyers. Let’s start with B2C. B2C Review Sites. B2C” businesses sell goods and services directly to consumers. If you’re a B2C business, opt for popular, high-traffic review sites to maximize your exposure. Conclusion.

Merchant Services 273

Merchant Services B2C B2B Social Media 273

Kissmetrics

SEPTEMBER 1, 2021

B2B and B2C content marketing require entirely different strategies. As mentioned, B2B content marketing presents different challenges from B2C content marketing. With B2B, you’re targeting other businesses, whereas, with B2C, you’re targeting individual consumers. How Is B2B Content Marketing Different From B2C?

B2B 314

B2B B2C Multi-channel Marketing 314

GetElastic

JUNE 2, 2023

That makes it hard for eCommerce teams to decide which headless commerce vendor best meets their unique requirements. Commercetools Headquarters: Munich, Germany Number of Employees: 648 Website: www.commercetools.com Company Overview: Commercetools is a platform for B2C and B2B commerce.

Magento 147

Magento B2C B2B BigCommerce 147

Kibo

JANUARY 26, 2023

The B2B and B2C purchasing journeys are more complex than ever. And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening demands or if it’s time to consider a new solution.

eCommerce 62

eCommerce B2C B2B eCommerce Platforms 62

Retail TouchPoints

JANUARY 31, 2023

Niketown was created as a destination, not just a store: see, even meet, your favorite athletes; touch and feel the garments they wear when they win. Applications range from virtual art gallery tours that add a unique depth to exhibits to the chance to meet your sporting hero by interacting with their virtual avatar.

Technology 305

Technology B2C Consumer Social Media 305

Retail TouchPoints

DECEMBER 23, 2022

A new year provides new opportunities for brands to meet current challenges with fresh strategies using updated technologies and a more modern approach to merchandising that will help them leapfrog the competition and meet revenue and profitability goals in 2023.

eCommerce 261

eCommerce Shipping Costs Retail Recommendation 261

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. If you aim for quick expansion and high profitability, a B2C model with aggressive digital marketing strategies might serve you well. For example, Amazon and eBay.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Retail TouchPoints

JUNE 9, 2022

By leveraging plug-and-play technologies, CGRs can: Gain detailed customer information such as location, past actions and more Become more agile to meet shifting customer preferences Better forecast supply chain challenges to eliminate potential disruptions.

Consumer Goods 272

Consumer Goods Consumer Retail B2C 272

Wiser

JANUARY 30, 2018

Wiser provides SaaS applications that services the B2B and B2C needs of retailers and the crowd advantages of in store data acquisition. The post Meet Our New CFO: An Interview with Mathieu Gagné appeared first on Wiser Retail Strategies. As a result, Wiser has a tremendous opportunity to impact the omnichannel retail space.

Financial Services 74

Financial Services B2C Technology Demo 74

ESW

DECEMBER 4, 2023

Every Shopware partner undergoes a rigorous evaluation process, investing significant time and effort to meet Shopware’s rigorous standards. This guarantees that merchants can confidently select a partner who meets the highest quality criteria.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Kibo

SEPTEMBER 30, 2022

Research for Gartner has found that the proliferation of online channels means B2B customers are now spending only 17 percent of their time meeting suppliers when considering a purchase. B2C brands – With the forward picture for consumers uncertain, the brands that serve them will be looking to make savings and efficiencies.

B2B 71

B2B B2C Multi-channel eCommerce 71

Retail TouchPoints

AUGUST 7, 2023

With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers. With a customer-centric strategy, automation and a mature digital ecosystem, you are in a better position to meet your customers’ needs now and in the future.

Subscription 246

Subscription B2B Mobile Customer Experience 246

RTP blog

AUGUST 16, 2019

Catering to both B2C and B2B buyers can help pave the way for additional revenue. Making The Most Of Existing Capabilities Even as you attempt to reach B2B buyers, it’s worth keeping an eye on what’s happening in the B2C space. And as e-Commerce develops into a perceived necessity among consumers, more closings could be on the way.

Shipping Costs 150

Shipping Costs B2B Payments B2C 150

Forrester eCommerce

JANUARY 11, 2022

From increasingly strict data privacy in government and big tech to tectonic shifts in consumers’ digital behaviors to the innovation programs to meet consumers […].

Consumer 369

Consumer Customer B2C Marketing 369

Retail TouchPoints

OCTOBER 5, 2021

So we had to change to meet that new set of expectations.”. He has more than 15 years of experience in the B2B and B2C sectors, including ecommerce management, omnichannel implementation and online strategy. We realized that our customers’ definition of ‘convenience’ had changed. In fact, according to Forrester, customers are 2.4

Omnichannel 287

Omnichannel Customer Loyalty B2C B2B 287

Optimizely

APRIL 25, 2019

Instead, customers will fall in and out of this segment as they meet (or stop meeting) your brand’s unique criteria for loyalty. Once you’ve created the segment in your B2C CRM , it can sync directly with Facebook’s ad platform to create a custom audience across both Facebook and Instagram. Facebook segment sync.

Customer 150

Customer B2C Customer Loyalty Social Media 150

Kissmetrics

AUGUST 25, 2020

Whether you use your business to sell products or meet with clients, it’s crucial to show up in search results at the right time. Be sure to sare your expectations and goals during your first meeting to ensure they’re a good fit. Stryde — Best for eCommerce and B2C businesses. Impeccable keyword research. The 5 top PPC agencies.

PPC 279

PPC Multi-channel Social Media B2C 279

GetElastic

FEBRUARY 7, 2023

The eCommerce industry is constantly evolving to meet market demands and economic conditions. Sellers can also leverage VAs and AI-capabilities for scheduling the next meeting, demoing the product or following up with stakeholders. Each year Gartner makes market predictions and recommendations based on research and trends.

Consumer 148

Consumer Demo Improvements B2C 148

GetElastic

APRIL 8, 2021

B2B ecommerce has quietly grown to surpass the size of the more visible B2C ecommerce marketplace, today accounting for 2.5 the volume of B2C online purchases. Forrester Research reports that the B2B ecommerce market totaled $889 billion in 2017. By 2020, that number is projected to eclipse $1.2

B2B 148

B2B eCommerce B2C Payment Services 148

Kibo

SEPTEMBER 6, 2022

You can pick and choose the solutions that meet your business needs without worrying about whether they’re going to be compatible with each other. It’s a powerful solution to the problem of arranging diverse software to meet the needs of modern eCommerce. Composable commerce takes the modular approach and applies it end-to-end.

Payment Services 71

Payment Services eCommerce B2C Technology 71