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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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Kroger Doubles Ship Assortment Via 3rd-Party Marketplace

Retail TouchPoints

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

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Shipping Dangerous Goods 101: A Guide for Brands

ESW

With this expansion comes challenges, such as the shipping and handling of products classified as dangerous goods. We’ll look at their classifications, how to identify them and considerations when shipping and handling them abroad. As a result, they are subject to handling, shipping, packaging and transportation regulations.

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TD Bank Exec Recommends Retailers Build Up Inventory to Combat Inflation and Meet Current Customer Needs

Retail TouchPoints

Consumers are now reacting to that and replenishing a lot of the things that they didn’t spend on before,” said Joseph Nemia, Head of Asset-Based Lending at TD Bank in an interview with Retail TouchPoints. “So So how do you maintain or accelerate this growth?

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How To Calculate Shipping Costs

Ecommerce Platforms

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.

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TD Bank Exec Recommends Retailers Build Up Inventory to Combat Inflation and Meet Current Customer Needs

Retail TouchPoints

Consumers are now reacting to that and replenishing a lot of the things that they didn’t spend on before,” said Joseph Nemia, Head of Asset-Based Lending at TD Bank in an interview with Retail TouchPoints. “So So how do you maintain or accelerate this growth?

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.