Retail TouchPoints

AUGUST 30, 2022

Following on strong Q2 results, Ulta Beauty has debuted a new marketing campaign designed to “widen the lens of beauty and inspire all to reclaim beauty on their own terms.”. The national ad spot will air across linear and streaming TV and social media, featuring a cast of creators and beauty influencers.

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Beauty and Health Marketing Social Media Supplies 276

Omnisend

MARCH 31, 2021

The beauty ecommerce business is booming. In 2021 alone, the beauty industry was estimated to be greater than $510 billion. Before COVID , in-store shopping accounted for 85% of beauty and personal care sales. In 2020 alone, there was a marked 25-35% decline in beauty-product sales compared to 2019: Image source.

eCommerce Marketing 204

eCommerce Marketing Beauty and Health eCommerce Marketing 204

Retail TouchPoints

JULY 11, 2022

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three U.S. Through the Skin Care Centerspaces, which were developed in partnership with L’Oréal , CVS said it hopes to offer experiences formerly afforded only to those who shop prestige beauty retail. and Walnut Creek, Calif.

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Beauty and Health POS Customer Experience Mobile 271

Retail TouchPoints

MAY 12, 2021

Rite Aid has partnered with last-mile logistics platform DoorDash to offer same-day delivery of non-prescription health, convenience and wellness products from more than 2,100 locations across 17 states. ” Customers within range of participating Rite Aid stores can now order products on the DoorDash app or website.

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Beauty and Health Supplies Subscription Customer Experience 161

Retail TouchPoints

JUNE 16, 2020

CVS Health has partnered with DoorDash to offer same-day contactless delivery for an assortment of 3,000 products, according to Adweek. Eligible items include beauty products, health products including over-the-counter medications, household cleaning products select grocery products such as milk and cereal.

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Beauty and Health Customer Retail Fulfillment 149

365 Retail

FEBRUARY 12, 2024

This latest addition to the high street will not only bring 35 new employment opportunities to the area but also occupy a spacious 8,000 square feet, providing customers with access to an extensive range of health and beauty products, beauty treatments, and luxury fragrances.

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Beauty and Health Fashion Events Customer 111

365 Retail

DECEMBER 6, 2022

Digital retailer Very , which is operated by The Very Group , has launched virtual make-up try-on features that use augmented reality to allow customers to discover and choose products that best match their needs. year-on-year). We’re also exploring the use of augmented reality across other categories like fashion, home and electrical.

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Customer Multi-channel Customer Experience Technology 87

365 Retail

APRIL 15, 2024

Unibail-Rodamco-Westfield (URW) today announced a series of new signings at Westfield London, enhancing its offerings in beauty and wellness, fashion, leisure, and food & beverage sectors. In 2025, two new flagship Sports Direct stores featuring innovative customer experiences will debut at both Westfield locations.

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Leisure Fashion Food and Beverages Automotive 59

Retail TouchPoints

FEBRUARY 29, 2024

“Our commitment to data transparency at CMX is a core pillar that we anchor our strategy in, and we’re excited to embark on this new clean room initiative with a trusted partner whose audience of health and wellness and beauty seekers aligns with our own,” said Parbinder Dhariwal, VP and General Manager at CVS Media Exchange in a statement. “We’re

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Beauty and Health Technology Information Other 246

365 Retail

AUGUST 7, 2023

Health and Beauty retailer , Superdrug, opened its doors to their tenth store in Ireland on Thursday, 3rd August, in Dundrum Town Centre. ft store and offered customers access to the latest health and beauty products, everyday toiletries, beauty treatments, and luxury fragrances.

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Beauty and Health Customer Retail Other 52

Retail TouchPoints

OCTOBER 12, 2023

We want to help you on your path to greater health, and there are a lot of ways that we support that,” said Adam Volin, General Manager of CarePass at CVS Health in an interview with Retail TouchPoints. “ Another example is Beauty Unaltered , [which ensures] that we don’t feature unattainable beauty standards in our stores.”

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Beauty and Health Consumer Shipping Costs Travel 263

Retail Technology Review

MARCH 22, 1580

While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the latest data from parcelLab, the operations experience platform, revealed.

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eCommerce Customer Experience Operations Improvements 70

Retail TouchPoints

JANUARY 12, 2024

Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular. This made TikTok the seventh most popular channel for the health and beauty sector.

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Social Media Beauty and Health Multichannel eCommerce 293

Retail TouchPoints

MARCH 8, 2024

Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics , grew up in a small town in rural Washington state. Now Bodnar has parlayed her lifelong passion for beauty into a brand with purpose and a thriving (pun intended, yet also true) business. as well as Canada and all of North America.

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Beauty and Health Games Consumer Travel 252

365 Retail

MAY 23, 2022

Accessible health and beauty retailer, Superdrug, today announces the launch of its Shop Smart campaign in partnership with poverty campaigner and activist Jack Monroe, to help customers navigate the growing cost of living crisis. By Fox Fisher – [link] CC BY-SA 4.0, [link].

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Beauty and Health Banking Customer Social Media 103

Retail TouchPoints

FEBRUARY 6, 2024

Now, as competition in the pet sector intensifies, Petco is tapping into the inherent emotion of its category to create a similar sense of shared experience and loyalty in its customers. pet boom has prompted more than a few new competitors to enter the scene, but Petco’s transformation into “The Health + Wellness Co.” (as

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Beauty and Health Travel Customer Retail 278

365 Retail

AUGUST 29, 2023

Boots will launch a new beauty only store at Battersea Power Station. The 11,200 sq ft beauty playground is set to open later this year at London’s newest, exclusive shopping destination and will showcase Boots’ extensive beauty offering across products, services, advice, and trends.

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Beauty and Health Customer Marketing Retail 59

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Beauty and Health Shipping Costs Payment Services Toys 130

Retail TouchPoints

MAY 9, 2022

Following a March 2022 announcement that it planned to expand beyond its roots in electronics, Best Buy is entering new categories including health and wellness, outdoor living and transportation. Best Buy has been diversifying its reach in other ways over the past few months.

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Electronics Beauty and Health Outdoor Accessories 272

Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I The customer who wants to know, ‘Should I buy this?’ If you’ve been paying attention these past few years, it’s easy to know what customers and brands want.

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Payment Services Marketing Beauty and Health Customer 268

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. The system then directs associates to replenish shelves in their respective departments, including grocery, pets, health and beauty, frozen and dairy. “We

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Beauty and Health Supplies Customer Experience Technology 306

365 Retail

JUNE 29, 2023

LOOKFANTASTIC, part of THG Beauty, is launching a new Dermatological Skincare hub , home to all brands and products that are medical-grade and dermatologically tested and approved. The hub, which goes live on 1 st July, has been created to provide customers with comprehensive education, guidance and understanding for their skincare journey.

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Live Chat Customer Social Media Books 123

Retail TouchPoints

AUGUST 5, 2021

In a move to match the delivery options offered by its major pharmacy competitors Walgreens and CVS, Rite Aid has partnered with Shipt to offer same-day delivery of health and wellness products from more than 2,000 stores in 17 states. Our partnership with Shipt brings another level of convenience to the Rite Aid customer experience. “We’ll

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Beauty and Health Customer Experience Operations eCommerce 277

ChannelAdvisor

NOVEMBER 4, 2019

— Up next: health and beauty. The health and beauty segment is second to only food and beverage in e-commerce growth, with eMarketer estimating over $53 billion in sales by the end of 2019. The heavy hitters in the health and beauty categories are Amazon, eBay, Walmart and Google Shopping Actions.

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Beauty and Health eCommerce Food and Beverages Social Media 45

Retail TouchPoints

AUGUST 8, 2023

Beyond the perks of being first to market, however, they have already seen benefits from their presence — from improved brand awareness to deeper customer connections. Kylo Freeman, Founder of queer wellness brand For Them : “The most important thing for our brand is building customer intimacy.

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Social Media Customer Beauty and Health Consumer 221

Retail TouchPoints

NOVEMBER 7, 2022

After eight years at Amazon — during which time she not only managed the pandemic-stressed toilet paper business but also helped launch the ecommerce giant’s professional and luxury beauty segment and served as Chief Marketing Officer for Amazon Fashion — Trousdale has taken on a new challenge.

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Beauty and Health Supplies Consumer Social Media 264

ChannelAdvisor

JULY 5, 2022

If you’re a manufacturer and retailer of beauty products, you’ve no doubt spent a lot of time and resources building your “brand” — both online and offline. And yes, your visual identity and eye-catching campaigns are integral to your brand, especially in the beauty space. . Prices help customers assess product value.

eCommerce 96

eCommerce Multichannel Channel Consumer 96

Retail TouchPoints

APRIL 7, 2022

Many factors go into customer loyalty, from the most basic (offering quality products that shoppers want) to more emotionally driven considerations. Customers that participated in the campaign both contributed to the cause but also increased their loyalty to Kroger. Case in point: the Kroger Zero Hunger Zero Waste initiative.

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Customer Loyalty Customer Beauty and Health eCommerce 258

ROI Revolution

JUNE 30, 2021

The global health and personal care industry was worth $116.5 It’s clear that brands in the personal care, health, & wellness industry are positioned to profit in 2021 and beyond. It’s clear that brands in the personal care, health, & wellness industry are positioned to profit in 2021 and beyond. billion in 2020.

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Beauty and Health eCommerce Home Furnishings Omnichannel 78

Retail TouchPoints

MARCH 12, 2024

The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings. The desire to curate and manage in-the-moment emotions is a natural evolution of holistic health. Why the Mood? In what ways could you assess mood to enhance personalization?

Consumer 238

Consumer Beauty and Health Retail Fashion 238

BigCommerce

SEPTEMBER 12, 2017

Effectively targeting a ready-to-buy audience requires solid data and statistics on your customers. Although they have greater proximity to physical stores, customers in large or mid-size metropolitan areas spend more online annually ($853) than suburban shoppers ($768) or those in rural areas ($684). Ecommerce trends by city-size.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

365 Retail

OCTOBER 4, 2023

ft store and offering customers access to the latest health and beauty products, everyday toiletries, beauty treatments and luxury fragrances. Customers can choose from a wide range of health and beauty products such as Superdrug’s own-brand cosmetics range Studio London, as well as other best-selling ranges including B.

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Beauty and Health Events Customer Retail 59

Retail TouchPoints

MAY 4, 2022

Tracey Brown, President of Retail Products and Chief Customer Officer at Walgreens, pointed to the new hires’ track record of innovation and decades of experience, saying that all three executives would be critical in the company’s ongoing transformation toward a more healthcare-focused business.

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Beauty and Health Customer Experience Omnichannel Marketing 251

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. It also takes into account sizes bought — and kept — by similar customers for the same product or similarly fitting products.

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Apparel Beauty and Health Recommendation Fashion 147

365 Retail

MAY 19, 2023

” A spokes person for The Entertainer added: “We’re proud to be a part of the Retail Trust’s Together Fest and hope that our colleagues who attend will enjoy coming together with others in the industry at the event, which champions improving the health and happiness of workers in the UK. “At

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Events Beauty and Health Workshop Retail 52

Retail TouchPoints

MAY 25, 2022

Business of Fashion reported that the luxury fashion house will create boutiques to cater to its most supportive clients through private shops, separate from its 250 retail locations, which do not include beauty. Chanel’s commitment to brick-and-mortar retail continues, and many of its designs remain available only through its boutiques.

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Beauty and Health Fashion Books Customer Experience 276

365 Retail

MARCH 19, 2024

Through Klarna, customers can now benefit from Klarna’s renowned smooth payments experience, giving them the flexibility to pay for their health and beauty products instantly in full, within 30 days, or split the cost of their purchase over three interest-free instalments.

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Beauty and Health Events Management Customer 69