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Support is now available via live chat

Klaviyo

Starting today, we now offer live chat support to our paying customers. Live chat has been a frequently requested service and we are excited to make it available to customers. Live chat is the best way to have these conversations. Live chat is the best way to have these conversations.

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LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Keep reading to learn more!

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How to Start Using Live Chat & Email to Level Up Your Customer Service Game

Omniconvert

The post How to Start Using Live Chat & Email to Level Up Your Customer Service Game appeared first on ECOMMERCE GROWTH Blog. Does acquiring the best customer service strategy seem like a pipe dream? Like a quest for buried treasure that you’re.

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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

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Building Connected Commerce in the Age of Loneliness

Retail TouchPoints

While needs will differ from product to product, customer service professionals should not serve the same function as an FAQ or even your company blog. Even instituting a live chat with a real person, not a robot, can be beneficial. It happens in direct messages and private conversations, on review sites and live chats.

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How To Get a 90+ Core Web Vitals Score For An Ecommerce Store (Case Study)

My Wife Quit Her Job

Unlike a basic content site or a blog, an ecommerce store is image heavy and requires many more functional elements to close a sale. For example, live chat can take 6-10 seconds to load by itself. When Google first released their core web vitals assessment, many ecommerce store owners began to panic.

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Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Experiment With Live Chat & Chat Bots. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. If you're interested in learning more about abandoned cart email strategy , we recommend our related blog. Experiment With Live Chat & Chat Bots.