Support is now available via live chat


Starting today, we now offer live chat support to our paying customers. Live chat has been a frequently requested service and we are excited to make it available to customers. Live chat is the best way to have these conversations.

LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more.

Top 5 Benefits of Live Chat for Your eCommerce Site


Live chat is fast becoming a preferred choice for eCommerce customer service. The following is an overview of five of the most compelling advantages of live chat for your eCommerce site. Live chat can contribute to operation efficiency because it is 17 to 30 percent less expensive for customer service than phone calls. Customers are 20 percent more likely to make a purchase after you engage them with live chat than without such engagement.



See the four reasons why chatbots are excelling in the commerce space – and why the chatbot conversation is far from being over: The post INFOGRAPHIC: CHATBOTS ARE HERE TO STAY appeared first on PFS Blog.

How to Convert Mobile Visitors into Email Subscribers


Setup a Live Chat System. Live chat support is one of the best ways to connect with your customers and convert them into sales. While reading one of your blog posts or exploring your pricing page, a visitor may come up with a question related to your service or product.

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How to Build Trust with Online Shoppers: An Actionable Guide


To start developing more brand storytelling content for your ecommerce store, dig into this resource and this resource from the Sellbrite blog. Check out this recent post that we published on the Sellbrite blog about content hubs and landing pages. Live Chat.

10 Ways to Boost Your Ecommerce Conversions in 2019


Live chat support. By introducing live chat support on your ecommerce website, you’ll see customer satisfaction increase while enhancing your brand image and trust. You must make sure your customer representatives or live chat agents are proactive.

Zendesk Chat Review: Awesome Pricing Integrated With a Reputable Ticketing System

Ecommerce Platforms

You may have once known the Zendesk Chat plugin as Zopim. In this Zendesk Chat review, we'll talk about the best features, along with the cons that Zendesk still has to work on. Overall, it's a solid chat module with excellent customer support. Triggers and Pre-chat Forms.

Instapage Review: Killer Ecommerce Landing Pages With Tons of Features

Ecommerce Platforms

The same goes for inbound links from blogs and publications. The collaboration tools allow for chatting and understanding what needs to be done with the design in order to be successful. For example, Instapage has a solid blog where it talks about updates and other landing page tips.

Ecommerce Statistics

Ecommerce Platforms

52% of people keep their voice-activated speakers in their living rooms.(Google, 45% of marketers say blogging is the most important content strategy. online shoppers engage with live chat features.(Ladesk,2017). 53% of marketers say blog content creation is their top inbound marketing priority.(Hubspot,2017). 63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels.

How to Sell Online – The Ultimate Guide to Go From 0 to $$$

Ecommerce Platforms

Start blogging. Use Live Chat to help potential customers make faster decisions. Built-In Blog SEO Friendly App store. Need free images for your blog or to highlight your photos? Start blogging. Use Live Chat to help potential customers make faster decisions.

Kajabi Review: High Powered Online Courses With the Price to Go With It

Ecommerce Platforms

A Complete Online Presence With Site Themes, Hosting, and Blogging. A Complete Online Presence With Site Themes, Hosting, and Blogging. Therefore, you have far more power over the way your site looks, and you even get the benefit of a full blogging module.

How Good Content Lets Your Customers Know You Care


Nowadays you have more versatility than ever to deliver the very best customer care, but social media channels and live chat tools aside, content as customer service is becoming more important. Published in Provide Support Blog , 2018.

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement


How to use live chat to increase conversions and customer loyalty. If you’re more into drip campaigns or interacting with customers off of social media and perhaps have a popular blog, your email list is a bona fide money-making machine. Live Chat.

Online Store SEO: How to Rank In Search


Create Blog & Other Relevant Content. If you're unsure where to begin, we wrote a related blog about eCommerce SEO tools that covers this topic in more detail. If you're looking for more information, we recommend exploring more in our blog about eCommerce SEO strategy.

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How E-commerce Companies Expand Their Businesses With Better Knowledge Management Tools


Live chat software solutions. A live chat software is a simple but effective tool that pops out in the corner of a visitor’s screen when they enter your store. Live chat agents can instantly give them answers and help them find what they want.

Webflow vs Shopify: It Depends on Your Experience

Ecommerce Platforms

So, you can run up to two projects, view tutorials, and access full design control, as long as you don't go live with the project. After that, you're able to connect your domain and go live with the website. A blog.

2017 Year in Review


The revamp of the Klaviyo Help Center , and launch of live chat meant more access to Klaviyo experts than ever before — and Klaviyos themselves had more opportunities to interact with and learn from our users. Blog Post year-in-review

EKM Review: A UK-based Ecommerce Platform With All Features Built In

Ecommerce Platforms

It syncs with your store for quick product insertion, and you can send emails with new blog posts or exclusive offers. Live Chatting and Abandoned Cart Saver. One of them is a live chat that pops up for your customers and shows you the items being looked at by those customers.

Everything You Need To Know About OptiMonk – Is It The Best Ecommerce Retargeting Tool?

Ecommerce Platforms

They have a dedicated phone support line, live chat as well as a detailed knowledge base to help you learn the ropes. The blog has numerous articles to help you learn how to best use it. Review: Even Your Mom Can Figure It Out

Ecommerce Platforms

You could also throw in some apps like calendar, blog or- for online businesses- a web store. And it only takes one click to eventually go live after you’ve come up with a unique domain name. Email and live chat support. Email, phone, and live chat support.

Best Free Ecommerce Website Builders for 2019

Ecommerce Platforms

There’s a community forum, chat, phone and email support for free customers and integration with Instagram. Millions of entrepreneurs have created their own websites, portfolios, personal blogs, and e-commerce stores with Webnode (read our Webnode website builder review ).

How a 112-year old distributor transformed their business with an ecommerce chatbot


Hill & Markes saw this as a great opportunity to test and leverage a live chat feature online. The post How a 112-year old distributor transformed their business with an ecommerce chatbot appeared first on Get Elastic Ecommerce Blog.

Convert your mobile browsers into buyers with these recommendations


Keurig also ensures the “live chat” feature is available front and center during this phase of the journey – providing added assurance that all mobile site visitors’ questions can be answered in a timely manner.

Shopify Lite Review: How It Works and When You Should Be Using It

Ecommerce Platforms

For instance, if you're running a blog on WordPress and decide to start selling some custom-made items, the Shopify Lite plan would allow you to keep that same blog and integrate some products to sell on that site. The same can be said for those who have a blog and Facebook page.

20 Apps To Supercharge Your BigCommerce Marketing

Ecommerce Platforms

Zopim is a live chat software that integrates effortlessly into your store. Live chat is a great way to alleviate customer tensions, and orders after live chat are significantly larger than regular orders.

Dropified Review: An Oberlo Alternative With Better Product Support

Ecommerce Platforms

On the other hand, you might want to post to social media immediately after creating a blog post. To start, the company provides a solid blog outlining tips about the drop shipping industry as well as updates on the software.

How to Get More Email Newsletter Subscribers Without Disturbing Online Shoppers with Popups

eCommerce Training Academy

For example, if you offer a live chat option that is displayed in the bottom of the browser, you might need to display it on pages where you plan on displaying a floating so that they do not overlap. Blog Digital Marketing Email MarketingAre website popups annoying?

Is Your Online Store Still In Discovery Mode?

Store Growers

Search for a blog article. Try some variations that weren’t in the blog post. Hang out on THE live chat of your website and start talking to every single visitor that lands on your site. Ever read one of those articles about a startup that blows up?

9 Squarespace Alternatives

Ecommerce Platforms

For instance, if you need to add features such as more cookie banner options, multilingual experience, filter blog posts, automatically optimize images or even add more SEO options, SquareSpace just won’t do. Shopify features the POS app that lets users sell at live events.

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Webnode Review:A simple Website Builder

Ecommerce Platforms

The blog section to be precise includes a number of beautifully designed templates which I can easily customize in minutes. However, there is no live chat platform to enhance a quick response. I wish that more blogs are updated regularly.

Stitch Labs Review: Omni-channel Inventory Management for High-growth Brands

Ecommerce Platforms

All pricing plans get support through live chat, email, and phone. Bonus: there's a Stitch Labs blog and several eBooks, guides, webinars, and customer stories on the website. Some online businesses grow fast.

E commerce Software: Find the Best One for Your Online Store (January 2019)

Ecommerce Platforms

Here at , we live and breath ecommerce – not an exaggeration (okay, maybe just a slight one). Finally, you'll want everything from phone support to email support and live chat to online documentation. Blogging module included.

Is Your Online Store Still In Discovery Mode?

Store Growers

Search for a blog post on the thing you’re trying to do. Try some variations that weren’t in the blog post. Hang out on the live chat of your website and start talking to every single visitor that lands on your site.

Top 60 Best Online Shops and Key Marketing Tactics to Learn from Each One

Ecommerce Platforms

Much emphasis on the word ‘Sale' and there's a Lifestyle Blog section which is updated once every week. Their blog and reviews section are frequently updated and they provide a lot of tempting titles for their readers. What makes an ecommerce store successful?