Support is now available via live chat


Starting today, we now offer live chat support to our paying customers. Live chat has been a frequently requested service and we are excited to make it available to customers. Live chat is the best way to have these conversations.

LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more.

3 Ways To Optimize Your Store For The Ultimate Shopper Experience

Retail TouchPoints

Live chat support is convenient for customers and easy to implement, and your email addresses should be easy to find, but some customers. Invest in your live support and email teams. Alexa Lemzy is the customer support manager and editor at TextMagic blog.

Top 5 Benefits of Live Chat for Your eCommerce Site


Live chat is fast becoming a preferred choice for eCommerce customer service. The following is an overview of five of the most compelling advantages of live chat for your eCommerce site. Live chat can contribute to operation efficiency because it is 17 to 30 percent less expensive for customer service than phone calls. Customers are 20 percent more likely to make a purchase after you engage them with live chat than without such engagement.

Get sale ready with Holiday Sale Calendar


When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays.

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See the four reasons why chatbots are excelling in the commerce space – and why the chatbot conversation is far from being over: The post INFOGRAPHIC: CHATBOTS ARE HERE TO STAY appeared first on PFS Blog.

How to Convert Mobile Visitors into Email Subscribers


Setup a Live Chat System. Live chat support is one of the best ways to connect with your customers and convert them into sales. While reading one of your blog posts or exploring your pricing page, a visitor may come up with a question related to your service or product.

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Shopping Cart Abandonment: 7 Tips to Capture Revenue


Experiment With Live Chat & Chat Bots. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. If you're interested in learning more about abandoned cart email strategy , we recommend our related blog.

10 best practices for a successful ecommerce homepage


Boost Customer Service with Live Chat. Users appreciate this feature because they want to find out everything as quickly as possible, so we definitely suggest adding live chat to the homepage. Some users don’t care about easy navigation or live chat.

HubSpot Marketing Hub Review (August 2019) – The Ultimate Guide

Ecommerce Platforms

Live chat and chatbot functionality. You can attract visitors to your funnel by publishing content that's approved for SEO through the blogging tool, capture leads with a landing page, and design automated workflows with the free CRM. Live chat.

How to Build Trust with Online Shoppers: An Actionable Guide


To start developing more brand storytelling content for your ecommerce store, dig into this resource and this resource from the Sellbrite blog. Check out this recent post that we published on the Sellbrite blog about content hubs and landing pages. Live Chat.

BigCommerce vs Shopify: The Ultimate Comparison

Ecommerce Platforms

24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. blog module.

Zendesk Chat Review: Awesome Pricing Integrated With a Reputable Ticketing System

Ecommerce Platforms

You may have once known the Zendesk Chat plugin as Zopim. In this Zendesk Chat review, we'll talk about the best features, along with the cons that Zendesk still has to work on. Overall, it's a solid chat module with excellent customer support. Triggers and Pre-chat Forms.

10 Ways to Boost Your Ecommerce Conversions in 2019


Live chat support. By introducing live chat support on your ecommerce website, you’ll see customer satisfaction increase while enhancing your brand image and trust. You must make sure your customer representatives or live chat agents are proactive.

Instapage Review: Killer Ecommerce Landing Pages With Tons of Features

Ecommerce Platforms

The same goes for inbound links from blogs and publications. The collaboration tools allow for chatting and understanding what needs to be done with the design in order to be successful. For example, Instapage has a solid blog where it talks about updates and other landing page tips.

The Ultimate Guide to HubSpot Pricing for 2019: Which Package is Right for You?

Ecommerce Platforms

Chat with customers in real-time using live-chat features. Once you've set up your online presence with a stunning site, you can begin creating blogs that are SEO optimized, use ads to drive awareness, and even share your content across multiple social channels.

How to Sell Online – The Ultimate Guide to Go From 0 to $$$

Ecommerce Platforms

Start blogging. Use Live Chat to help potential customers make faster decisions. Built-In Blog SEO Friendly App store. Need free images for your blog or to highlight your photos? Start blogging. Use Live Chat to help potential customers make faster decisions.

Ecommerce Statistics

Ecommerce Platforms

52% of people keep their voice-activated speakers in their living rooms.(Google, 45% of marketers say blogging is the most important content strategy. online shoppers engage with live chat features.(Ladesk,2017). 53% of marketers say blog content creation is their top inbound marketing priority.(Hubspot,2017). 63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels.

Kajabi Review: High Powered Online Courses With the Price to Go With It

Ecommerce Platforms

A Complete Online Presence With Site Themes, Hosting, and Blogging. A Complete Online Presence With Site Themes, Hosting, and Blogging. Therefore, you have far more power over the way your site looks, and you even get the benefit of a full blogging module.

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement


How to use live chat to increase conversions and customer loyalty. If you’re more into drip campaigns or interacting with customers off of social media and perhaps have a popular blog, your email list is a bona fide money-making machine. Live Chat.

EKM Review: A UK-based Ecommerce Platform With All Features Built In

Ecommerce Platforms

It syncs with your store for quick product insertion, and you can send emails with new blog posts or exclusive offers. Live Chatting and Abandoned Cart Saver. One of them is a live chat that pops up for your customers and shows you the items being looked at by those customers.

How Good Content Lets Your Customers Know You Care


Nowadays you have more versatility than ever to deliver the very best customer care, but social media channels and live chat tools aside, content as customer service is becoming more important. Published in Provide Support Blog , 2018.

How E-commerce Companies Expand Their Businesses With Better Knowledge Management Tools


Live chat software solutions. A live chat software is a simple but effective tool that pops out in the corner of a visitor’s screen when they enter your store. Live chat agents can instantly give them answers and help them find what they want.

2017 Year in Review


The revamp of the Klaviyo Help Center , and launch of live chat meant more access to Klaviyo experts than ever before — and Klaviyos themselves had more opportunities to interact with and learn from our users. Blog Post year-in-review

Strikingly Review: Simple Website Builder (June 2019)

Ecommerce Platforms

The Strikingly website builder makes it quick and easy to build any digital experience, whether you're looking for a blog or an online store. Blog building capabilities. Strikingly: Simple Store & Blog Editor. The blogging feature is as simple as they come.

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

For instance: Blog posts. Alternatively, if you have an issue, you can check out their blog. However, if you have a paid-for Ecwid plan, you're also entitled to live chat and priority telephone support where you can request a call-back.

Online Store SEO: How to Rank In Search


Create Blog & Other Relevant Content. If you're unsure where to begin, we wrote a related blog about eCommerce SEO tools that covers this topic in more detail. If you're looking for more information, we recommend exploring more in our blog about eCommerce SEO strategy.

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How to Get More Email Newsletter Subscribers Without Disturbing Online Shoppers with Popups

eCommerce Training Academy

For example, if you offer a live chat option that is displayed in the bottom of the browser, you might need to display it on pages where you plan on displaying a floating so that they do not overlap. Blog Digital Marketing Email MarketingAre website popups annoying?

Dropified Review: An Oberlo Alternative With Better Product Support

Ecommerce Platforms

On the other hand, you might want to post to social media immediately after creating a blog post. To start, the company provides a solid blog outlining tips about the drop shipping industry as well as updates on the software.

Webflow vs Shopify: It Depends on Your Experience

Ecommerce Platforms

So, you can run up to two projects, view tutorials, and access full design control, as long as you don't go live with the project. After that, you're able to connect your domain and go live with the website. A blog.

Is Your Online Store Still In Discovery Mode?

Store Growers

Search for a blog article. Try some variations that weren’t in the blog post. Hang out on THE live chat of your website and start talking to every single visitor that lands on your site. Ever read one of those articles about a startup that blows up?

Shopify Lite Review: How It Works and When You Should Be Using It

Ecommerce Platforms

For instance, if you're running a blog on WordPress and decide to start selling some custom-made items, the Shopify Lite plan would allow you to keep that same blog and integrate some products to sell on that site. The same can be said for those who have a blog and Facebook page.

Ecwid vs Woocommerce: Which Comes Out On Top?

Ecommerce Platforms

Doing a simple Google search should populate an array of useful forums, FAQ pages, blogs posts, video tutorials, you name it – it's out there! When it comes to ecommerce solutions , WooCommerce is a popular choice. In fact, they own as much as 28.18% of the market share!

How a 112-year old distributor transformed their business with an ecommerce chatbot


Hill & Markes saw this as a great opportunity to test and leverage a live chat feature online. The post How a 112-year old distributor transformed their business with an ecommerce chatbot appeared first on Get Elastic Ecommerce Blog.

20 Apps To Supercharge Your BigCommerce Marketing

Ecommerce Platforms

Zopim is a live chat software that integrates effortlessly into your store. Live chat is a great way to alleviate customer tensions, and orders after live chat are significantly larger than regular orders. Review: Even Your Mom Can Figure It Out

Ecommerce Platforms

You could also throw in some apps like calendar, blog or- for online businesses- a web store. And it only takes one click to eventually go live after you’ve come up with a unique domain name. Email and live chat support. Email, phone, and live chat support.

Convert your mobile browsers into buyers with these recommendations


Keurig also ensures the “live chat” feature is available front and center during this phase of the journey – providing added assurance that all mobile site visitors’ questions can be answered in a timely manner.

Stitch Labs Review: Omni-channel Inventory Management for High-growth Brands

Ecommerce Platforms

All pricing plans get support through live chat, email, and phone. Bonus: there's a Stitch Labs blog and several eBooks, guides, webinars, and customer stories on the website. Some online businesses grow fast.

Is Your Online Store Still In Discovery Mode?

Store Growers

Search for a blog post on the thing you’re trying to do. Try some variations that weren’t in the blog post. Hang out on the live chat of your website and start talking to every single visitor that lands on your site.

Teachable Review: Make Unlimited Courses for Unlimited Students

Ecommerce Platforms

The online course creation module provides hosting and security, along with all the learning tools you need, from quizzes to discussion forums and blogs to video courses. Learning and Community Tools Like Forums, Blogs and Quizzes.