Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades.

Marketing 279

Marketing Online Retail Information Consumer 279

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. As with any successful retail strategy, there are pros, cons, and considerations before fully embracing—or rejecting—D2C. What Does Direct to Consumer Mean?

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Retail Technology Review

FEBRUARY 10, 2021

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

Retail Technology Review

MAY 28, 2019

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Customer Experience 79

Customer Experience Channel Social Media Customer 79

Retail Technology Review

JUNE 1, 2021

With ever-changing consumer habits and trends, some began to wonder if this heritage company would survive the transition into the 21st century. Not so long ago, nearly every house sported an electrical appliance from Swan, making it one of Britain’s best-loved names, and up until 1986 Swan were the UK’s number one distributor for kettles.

Channel 79

Channel eCommerce Consumer Internet Retail 79

Retail Technology Review

DECEMBER 2, 2020

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Omnichannel 70

Omnichannel Marketing Retail Channel 70

OrderDynamics

JULY 23, 2019

The Art of Retail: Balancing Retail Brand Experience In-Store and Online. In today’s retail market, most large brick-and-mortar retailers have a strong online presence. And how can these two combine to form the perfect retail brand experience? Traditional Retail Models. The Full Retail Brand Experience.

Arts 50

Arts Retail Channel Comparison Shopping 50

BigCommerce

FEBRUARY 1, 2018

Conducting keyword research will tell you what consumers are searching for all over the world. By probing into all of the different social media channels out there, you’ll start to identify how potential customers talk about your product or industry as a whole. Startup Slack Channel. Bootstrapped Chat Slack Channel.

Marketing 354

Marketing Social Media eCommerce Arts 354

Sailthru

SEPTEMBER 26, 2019

Retailers are outpacing Amazon at personalization. The retail giant lags many competitor brands on both mobile and email, and that’s great news for any retail brand looking to differentiate with consumers. Even big box retailers like The Home Depot and Best Buy have surpassed Amazon in mobile personalization.

Other 60

Other X-cart Multichannel Retail 60

ChannelAdvisor

SEPTEMBER 5, 2019

Should I sell directly to consumers? Even if you don’t sell direct to consumers on your website, leveraging a robust ‘Where to Buy’ solution seamlessly connects those interested consumers with your preferred retailers and keeps them on their path to purchase. Relying solely on retailers is no longer profitable.

eCommerce 53

eCommerce Fulfillment Internet Retail Download 53

Sailthru

NOVEMBER 30, 2017

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. In addition, Cyber Monday sales from mobile devices also broke records, indicating more shifts in consumer shopping habits. percent increase over last year, says Internet Retailer. Retailers need to be prepared.

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

ChannelAdvisor

SEPTEMBER 5, 2019

Should I sell directly to consumers? Even if you don’t sell direct to consumers on your website, leveraging a robust ‘Where to Buy’ solution seamlessly connects those interested consumers with your preferred retailers and keeps them on their path to purchase. Relying solely on retailers is no longer profitable.

eCommerce 45

eCommerce Fulfillment Internet Retail Download 45

OrderDynamics

AUGUST 3, 2017

­­­­ Retailers , Are You Funding Amazon? Being in retail today, you know that Amazon is the juggernaught. An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Stating that retail is a hypercompetitive market, is hardly news. Can it be done?

Retail 57

Retail eCommerce Definition POS 57

ChannelAdvisor

MARCH 8, 2017

At Pricefalls Marketplace, we have witnessed brands opening stores that did not sell direct-to-consumer 5 years ago. Brands who have taken the leap to start selling direct-to-consumer are facing a number of challenges around non-branded search trends, price transparency, and private label encroachment.

Retail 40

Retail Consumer Electronics Multichannel eCommerce 40

OrderDynamics

JUNE 13, 2018

Retailers, Do You Know the Web? It is evident that the Internet has transformed modern-day life. Whether people use their smartphones to check for their closest retail store or pay for items in shops. The web has affected retail on every level in recent years. Related: Omni-Channel Retail Means Omni-Channel Social.

Social Media 52

Social Media eCommerce Retail Omnichannel 52

Sailthru

OCTOBER 13, 2017

Increasingly, it’s by leveraging direct connections with consumers built through loyalty programs , email, and multi-channel personalization. This week we’ll look at how Macy’s, Nike and The New York Times are using these strategies to create relevant consumer connections that increase revenue.

Multi-channel 74

Multi-channel Internet Retail Travel Books 74

Retail Technology Review

JANUARY 21, 2020

2019 saw the retail sector continue to battle to keep ahead in an environment of rapid market, technological and consumer behaviour changes.

eCommerce 70

eCommerce Channel Technology Consumer 70

GetElastic

OCTOBER 21, 2022

Anil Aggarwal: Founder, Chairman & CEO of Personatech , Founder of Shoptalk, Retail Meetup, and Several other Companies. Anil has had successful exits as Founder/CEO of 10 different startups, totaling more than $650 million, with some notable companies including Shoptalk , Groceryshop, Retail Meetup, and more.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

ChannelAdvisor

APRIL 23, 2020

But IT resources in the e-commerce sector have been so consumed with meeting the industry’s other explosive technology needs that little appetite or capacity exists to address the accounting needs of e-commerce companies. . Time to get with the times . Data siloed in different platforms and formats. The solution for our industry.

eCommerce 76

eCommerce Payment Services Shipping Costs Blog 76

ESW

JULY 1, 2019

You can convince consumers that your products will make them happier with a more sophisticated website. 67% of consumers say that the quality of a product image is ‘very important’ in selecting and purchasing the product.” “People are wired to value images,” says Michael Del Gigante , President and Creative Director at MDG Advertising. “67%

Small Business Retail 60

Small Business Retail Customer Retention Accessories Magazine 60

ChannelAdvisor

AUGUST 28, 2019

Our e-commerce experts have identified several other resources that address some of the biggest issues facing brands and retailers today. Retail TouchPoints: E-Commerce in the Era of Amazon. In the era of Amazon’s massive resources and grand plans, is there anything competing retailers can do to get ahead?

eCommerce 49

eCommerce White Paper Download Internet Retail 49

ROI Revolution

JUNE 7, 2018

Their goal from the beginning was to produce their own brand of high quality glasses, sold directly to consumers online, exclusively through their website. You need to engage your consumer on a human level. After a brief break, sessions returned with a presentation from Don Davis, Editor at Large of Internet Retailer.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

ChannelAdvisor

NOVEMBER 16, 2018

Discovery shopping — the act of shopping as a pastime or shopping without knowing what you are looking for — accounts for 50% of the retail market, by some estimates. Bottom line: brands and retailers without an e-commerce strategy for discovery shoppers are missing out on potential sales revenue. Consumers love to browse.

Blog 45

Blog eCommerce Mobile Jewelry 45

GetElastic

DECEMBER 16, 2021

Since its founding in 2006, Commercetools software has been implemented by Fortune 500 companies across industries, from retail to manufacturing and from telecommunications to fashion. With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices.

Magento 113

Magento B2C Merchant Services B2B 113

Retail Technology Review

APRIL 7, 2020

Restrictions on movement and trade as a result of the Covid-19 pandemic have led to a significant shift in consumer behavior in Saudi Arabia, with locals increasingly turning to digital channels.

eCommerce 70

eCommerce Channel Consumer Internet Retail 70

Retail TouchPoints

NOVEMBER 19, 2020

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.

Retail 290

Retail Channel Internet Retail Social Media 290

ChannelAdvisor

SEPTEMBER 3, 2019

As demand increased on these and other channels, so did SIM Supply’s product catalog. “It And while it still sells plenty of mining equipment, the number of categories consumers can explore has exploded. Then, using the ChannelAdvisor platform, they slowly started turning that data into optimized product listings on eBay and Amazon.

eCommerce 58

eCommerce eCommerce Platforms eCommerce Software Supplies 58

ROI Revolution

JULY 18, 2019

Paid search tends to be stronger than other forms of advertising because the consumer is already explicitly searching for something related to your product. A great example of an optimized paid search campaign was seen by one of our clients, a leading retailer in the home goods industry. Ok, So Why Is It Important?

PPC 68

PPC Mobile Internet Retail Marketing 68

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. What Is IRCE?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Salsify

JUNE 29, 2017

Digital Marketing Team Leader, Sarah Krampe, saw a gap in how Escalade Sports was distributing its product information to retail customers that ultimately slowed web, ecommerce and traditional sales channels.

Channel 60

Channel Information eCommerce Customer 60

Retail TouchPoints

APRIL 15, 2021

For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. While consumers love this, retailers hate it — it eats into their margins.

Shopping Carts 194

Shopping Carts Retail Shipping Costs Social Media 194

ChannelAdvisor

MAY 18, 2017

China is, of course, leading the field and expected to be the first nation to top $1 trillion in retail sales, while India is predicted to grow 30% over the next few years. Retail expert and TV celebrity Mary Portas sat down for a cozy fireside chat with Adam Joseph. Retail is about space, senses and service.

eCommerce 58

eCommerce Payment Services Shipping Costs Mobile 58

ROI Revolution

JUNE 27, 2019

We’ve had a great time meeting with current clients and partners, as well as forging new relationships with retailers and vendors. Five Years In: What I’ve Learned About Building a 21st Century Retailer. How do you recognize them to ensure you tell the right story to each consumer? Did you miss our day 1 recap?

Merchant Services 87

Merchant Services Customer Experience Blog Improvements 87

ROI Revolution

JUNE 8, 2018

They’ve continued to innovate by offering Visual Match, where consumers can pick out different items within a photo and then either purchase them, or find similar products to purchase. Eloquii is a fashion retailer that caters to women sizes 14+. ” The next session was from Internet Retailer Research Director, Fareeh Ali.

Payment Services 60

Payment Services Payments Customer Experience Technology 60

Profitero

JUNE 7, 2017

This Q&A originally appeared in Internet Retailer. Online grocery shopping is widely regarded as the fastest growing segment in the overall grocery retail market. How do we reach our consumers who are clearly online?’ We believe channel pricing strategy should be at the sole hands of the grocery retailer.

Food and Beverages 60

Food and Beverages Merchant Services eCommerce Channel 60

PFS

APRIL 19, 2019

Today’s hyperconnected consumers spend their days hopping from one device to another. Not surprisingly, so much screen time has made its mark on the retail landscape. More than half of retail sales in the U.S. More than half of retail sales in the U.S. CONSUMERS WANT MORE. HOW DO YOU STACK UP? In-store Wi-Fi.

Omnichannel 75

Omnichannel Shipping Costs Retail Fulfillment 75

Optimizely

FEBRUARY 6, 2018

As we’ve already mentioned, collecting data such as gender, age, and location can give you a partial picture of your customers, but it’s not enough to offer the kind of personalized content consumers today expect. This is the kind of thoughtful personalization that consumers will appreciate. Their overall purchase history.

Marketing 277

Marketing B2C Customer Data Channel 277