ChannelAdvisor

JUNE 2, 2022

ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships. Have you tailored your assortments to channels that make the most sense for your target market? Assortment strength among top online retailers.

Online Retail 92

Online Retail Retail Webinar Channel 92

365 Retail

OCTOBER 25, 2023

To address this, in August 2023, the government published its proposals for reform of the UK product safety regime with the aim to stop unsafe items from making their way to UK buyers from online retailers. What could the new legislation mean for online retailers?

Online Retail 64

Online Retail Small Business Retail Retail Information 64

Retail TouchPoints

FEBRUARY 16, 2024

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. Consumers are only one click away from retailers at all times.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis. How Can Frooition Help?

Online Retail 105

Online Retail Small Business Retail Retail B2C 105

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

Retail 320

Retail Customer Experience Customer Retention Technology 320

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

Social Media 299

Social Media Multi-channel Consumer Comparison Shopping 299

Retail TouchPoints

MAY 4, 2022

In this role, Haynor will guide future growth with efficient supply chain management and manufacturing as Purple fortifies its business through direct-to-consumer online channels, traditional retail partners, third-party online retailers and owned retail showrooms.

Supplies 277

Supplies Online Retail Operations Channel 277

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. But is there anything your retail business can do to profit from AI? When it comes to ecommerce, the answer is a resounding “yes.”

eCommerce 279

eCommerce Multi-channel Multichannel Channel 279

ChannelAdvisor

JUNE 2, 2022

ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships. Have you tailored your assortments to channels that make the most sense for your target market? Assortment strength among top online retailers.

Online Retail 52

Online Retail Retail Webinar Channel 52

365 Retail

JULY 14, 2021

Online retail sales slid last month as customer spending was diverted back to the high street following the reopening of stores, according to new figures. The IMRG Capgemini online retail index for June revealed a 14.1% slump in online sales for the month, against the same period last year.

Online Retail 75

Online Retail Retail Clothing Channel 75

ESW

JUNE 23, 2023

trillion by 2026, making up 27% of all retail sales. And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor.

Shipping Costs 290

Shipping Costs Merchant Services Channel Consumer 290

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades.

Marketing 279

Marketing Online Retail Information Consumer 279

Wiser

DECEMBER 22, 2020

Direct-to-consumer (D2C or DTC) brands are everywhere these days: advertised on buses, pulling shoppers in on Instagram, and increasingly setting up storefronts on Main Streets around the world. While online retail channels were a great way to build their businesses initially, there are many added benefits to brick-and-mortar as well.

Consumer 122

Consumer Shipping Costs Channel Shipping 122

Pivotree Blog

OCTOBER 17, 2022

As consumers, we all understand the drive to find products that meet our needs. But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 189

Consumer Payment Services Fulfillment Multi-channel 189

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. This allowed them to continue to meet the expectations of their consumer base [with things like] faster and more flexible delivery options. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Liveintent

SEPTEMBER 17, 2019

Evaluating new partnership channels can be challenging. That’s why we assembled a panel of some of our fastest-growing direct-to-consumer customers to ask them to share some of the lessons they’ve learned about pursuing new acquisition channels. Our experts weigh in below. Watch the complete webinar below.

Channel 83

Channel Multi-channel Webinar Fashion 83

Retail TouchPoints

NOVEMBER 5, 2021

Inevitably, with increased spend comes increased competition from new and growing online retailers. Add to that the supply chain issues that have exacerbated online retailers’ bottom line this year, and you’ve got quite the challenge. Social media advertising and how to leverage it. Enter content marketing.

Social Media 306

Social Media Marketing Shipping Costs SEO 306

Wiser

MAY 22, 2018

Repricing in online retail is more than a requirement because the market is constantly in flux. Before an online retailer can pick the best way to reprice their products , there are a number of questions they need to ask themselves to make the best decision. Do I Want to Enforce Price Parity Across Channels? .

Online Retail 68

Online Retail Retail Supplies Channel 68

Retail TouchPoints

JANUARY 27, 2021

The past six months have been tough, even punishing, for many retailers, but there was good news this past holiday season. According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. Challenge 2: Consumer Confidence — Slow to Recover.

Retail 279

Retail Social Media Channel Multichannel 279

365 Retail

NOVEMBER 30, 2022

The online marketplace was set up to highlight the benefits of shopping with independents, given the 60% greater economic benefit this brings to local communities. Recent research from consumer and location intelligence specialist CACI has shown consumer sentiment around the blurring of offline and online shopping experiences.

Online Retail 59

Online Retail Small Business Retail Marketing Retail 59

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. This is because they’re short and snappy, meeting consumers’ demands for convenience and speed.

Social Media 278

Social Media Consumer Information Marketing 278

Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. We’ll also investigate how senses available online can be used to trigger perceptions via the absent ones. virtual reality). 74% of U.S.

Technology 279

Technology Retail Customer Experience Presentation 279

Retail TouchPoints

SEPTEMBER 19, 2022

The appointment of Haynor, a 30-year supply chain veteran, positioned Purple to strengthen its business through direct-to-consumer channels, brick-and-mortar retail, third-party online retailers and owned retail showrooms.

Management 274

Management Supplies Technology Online Retail 274

RetailMinded

SEPTEMBER 19, 2022

The retail sector is evolving continuously. The evolution is necessary to serve the increasing needs of modern consumers. However, retailers need to communicate the same to their target audience. Hence, they are actively using marketing to make the consumers aware of the new changes being implemented in the sector.

Online Retail 52

Online Retail Marketing Retail Social Media 52

Retail TouchPoints

AUGUST 3, 2023

The dot.com bust in 2001 slowed, but didn’t stop, the inexorable move toward consumers shopping and buying online. As we have grown consistently more accustomed to having the world at our fingertips, online shopping has only grown. Retail brands cannot feed the internet enough content to satisfy consumers.

Marketing 246

Marketing Retail Social Media Consumer 246

Retail TouchPoints

NOVEMBER 10, 2023

The kinds of media products a retailer can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”

Retail 298

Retail Social Media Multi-channel Channel 298

RTP blog

JANUARY 14, 2019

For example, TSX Broadway, a retail and hotel complex that will open in New York City in 2021, will act as an experiential retail space and consist of 10 stories featuring direct-to-consumer showcases, specifically curated with “as-seen-online” brands that will effectively connect digital and physical components of shopping.

Financial Services 150

Financial Services Technology Online Retail Retail 150

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Shipping Costs 264

Shipping Costs Retail Omnichannel Supplies 264

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. but at its lowest rate in years: up 3.5%

Electronics 295

Electronics Toys Small Business Retail Sporting Goods 295

Wiser

DECEMBER 6, 2018

In the world of retail, the internet has given way to eCommerce and its rapid shipping, easy price comparisons, and other perks for consumers. The rise of eCommerce is also behind the prevalence of multi-channel shoppers: folks who buy from both online and in-store channels. . In-store Sales Still Beat Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

365 Retail

DECEMBER 12, 2022

Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into 2023. Karel Schindler, CEO of ROI Hunter outlines four trends that retailers cannot afford to ignore next year: 1) Discount doubt: Consumers will wise up. in November 2022.

Customer Loyalty 59

Customer Loyalty Consumer Customer Multi-channel 59

Retail TouchPoints

MARCH 14, 2023

The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. Returns are essentially the last link to the circle that closes the consumer loop when it comes to a decision.” That means you’re out of business.

Shipping Costs 263

Shipping Costs Retail Fulfillment Channel 263

Retail TouchPoints

FEBRUARY 14, 2023

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. We’re seeing versions of the same phenomenon play out in insurance, wealth management, media and entertainment, retail and every other industry.

Customer 256

Customer Banking Customer Experience Social Media 256