Retail TouchPoints

DECEMBER 13, 2021

I think people are getting tired of using the word omni — it’s really “channel-less.” The customer doesn’t think in channels, so [the question becomes] how can the retailer stop operating in channels? This includes things like Contact Center AI, improving service and reducing costs to serve customers. [A

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

JANUARY 19, 2022

Prior to Paper Source, Park’s roles including a nine-year tenure at Hong Kong-based DFS , a division of LVMH , where she launched the company’s first global ecommerce site for fashion, beauty, accessories and spirits, serving China, Korea, Japan, Southeast Asia, Europe, the Middle East and the U.S.

Fashion 294

Fashion Social Media Accessories Subscription 294

Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. Data, used innovatively, helps luxury retailers improve sustainability and enhances their overall brand experience.

Supplies 236

Supplies Operations Shipping Costs Customer 236

365 Retail

MAY 4, 2023

Lindex aims to increase inventory accuracy, which leads to higher product availability across all channels. By using RFID, Lindex will be able to more accurately track and manage its inventory, leading to improved stock availability and reduced stock-outs. Nedap , has been selected by Lindex to deploy Nedap iD Cloud.

Fashion 59

Fashion Retail Technology Channel 59

Optimizely

DECEMBER 21, 2017

Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. If your customers notice any friction as they switch between channels while engaging with your brand, then you’re in trouble. How can contextual commerce improve loyalty?

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Pivotree Blog

OCTOBER 17, 2022

Perhaps the best way to improve product discovery is to keep your product content optimized and up to date. But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

MAY 18, 2023

Consumers can now browse and buy Touchland sanitizer across multiple channels, including the brand’s DTC ecommerce site, marketplaces like Faire and even on the shelves of big-name retailers like Ulta , Target and Sephora. and ultimately scale our marketing efforts for specific channels and locations.”

POS 258

POS Channel B2C Social Media 258

365 Retail

JULY 5, 2022

With fast fashion (AKA disposable fashion) quickly losing its appeal, especially among those 30 years old and younger, the timing of this sponsorship couldn’t have been better. eBay’s sponsorship of Love Island has brought the environmental impact of fast fashion to the forefront. The fashion industry isn’t the only change.

Fashion 59

Fashion Clothing Multi-channel Fulfillment 59

Retail TouchPoints

SEPTEMBER 29, 2022

This year saw the proposal of the Fashion Sustainability and Social Accountability Act. The sourcing of raw materials, factory working conditions and the environmental impact of goods distribution matters — and it appears business leaders in fashion and retail are taking note. Greater demand forecasting. Recommerce.

Retail 344

Retail Fashion Supplies Apparel 344

Sailthru

SEPTEMBER 25, 2019

TechStyle Fashion Group and General Assembly are drastically different companies that use email marketing in different ways. Because email is such a crucial channel — every dollar spent sees an ROI of $38, according to the Data & Marketing Association — MediaPost launched the EIS Awards last year to recognize the best of the best.

Fashion 87

Fashion Subscription Improvements Customer Experience 87

Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

Fashion 239

Fashion Omnichannel Operations Consumer 239

Retail TouchPoints

AUGUST 17, 2021

Like many other recent activewear brands the items are designed for use beyond workout activities, particularly as a day-to-day fashion option. Nike has been building on its own success with the Nike Live store concept , part of the activewear giant’s ongoing effort to focus on growth via its own channels.

Apparel 298

Apparel Fashion Outdoor Clothing 298

Algopix

APRIL 14, 2024

Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies. His leadership has enabled the company to specialize in creating customized marketing solutions that significantly improve client engagement and profitability in a highly competitive market.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities. Merchandising and supply chain optimization.

POS 224

POS Merchant Services Supplies Improvements 224

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Improvements 52

Improvements Shipping Costs Multi-channel Fulfillment 52

Retail TouchPoints

AUGUST 2, 2022

One way to improve targeting and increase loyalty is to offer consumers personalization that really meets their needs. This improves the brand relationship and drives repeat purchases. Which Channels Work Best for Zero-Party Marketing? There are several channels where consumers have been open to providing more data.

Clothing 235

Clothing Fashion Channel Information 235

Retail TouchPoints

OCTOBER 5, 2020

Fast-fashion retailer H& M announced plans to close approximately 250 stores next year as it seeks to step up the pace of its transformation via digital investments, store portfolio optimization and increasingly integrated channels. H&M has not yet identified which stores will be shuttered.

Fashion 186

Fashion Channel Supplies Operations 186

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Payment Services 52

Payment Services Merchant Services Fashion Shipping Costs 52

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. This requires not just flexible technology but also agile methodologies and a culture of innovation and continuous improvement.

Supplies 235

Supplies Customer Experience Technology Omnichannel 235

Retail TouchPoints

OCTOBER 16, 2023

Lifecycle pricing , which integrates base pricing, promotions and markdowns into one holistic strategy, can help merchants optimize their approach — especially as they strive to localize, and even personalize, experiences for consumers across all channels. Many times, markdowns are heavily weather related, especially for fashion retailers.

Merchant Services 315

Merchant Services Consumer Marketing Information 315

OrderDynamics

FEBRUARY 21, 2018

Fashion Omni-Channel Retail: Get Started NOW! Nothing is as fun and exciting to me, your favourite kind of millennial customer, as fashion retail. Regardless of the purchase method and channel, nothing beats that instant gratification of getting the item on the very same day. Why Omni-channel?

Fashion 48

Fashion Omnichannel Retail Channel 48

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Payment Services 264

Payment Services Management Other Magento 264

Retail TouchPoints

OCTOBER 12, 2023

Features that improve accessibility have the power to help legitimize AI-powered tools and services and lead to more trust around the new technology. A host of brands have already launched immersive fashion experiences in the metaverse, including Gucci, Adidas, Nike, Prada, Balenciaga and Louis Vuitton.

Technology 270

Technology Other Consumer Fashion 270

Retail TouchPoints

JUNE 9, 2021

The biggest corporate push has been in fashion, and it’s working: 75% of its private label brands are in fashion, and according to Amazon (see exhibit below), fashion private label sales account for 9% of its total fashion first-party (meaning direct or 1P) sales. Amazon uses algorithms running its paid search (vs.

Shipping Costs 304

Shipping Costs Consumer Fashion Presentation 304

Retail TouchPoints

JUNE 6, 2023

As they say in fashion, everything old becomes new again. And recommerce can help with a merchant’s ESG reporting , the statistical disclosure of environmental, social and corporate governance that can improve investor transparency and inspire other organizations. Opportunity #2: Better demand forecasting.

Shipping Costs 262

Shipping Costs Clothing Merchant Services Shipping 262

ChannelAdvisor

MARCH 15, 2020

Amazon has transitioned from an online bookseller to ”the go-to channel” for anything and everything online. And judging by the features and activities released in the last couple of years, fashion is one of the latest verticals to see a big push by Amazon. It will run you through the basics of Amazon Advertising. Bidding Strategy.

Fashion 59

Fashion Retail Management Marketing 59

lateshipment

APRIL 21, 2023

Laagam Why we love this brand: On-demand, Zero stock brand “The Dark Side of Fast Fashion is that, It dries up water sources and pollutes rivers and streams, while 85% of all textiles go to dumps each year” (source: earth.org) We all know that fast fashion is one of the major contributors to pollution.

eCommerce 130

eCommerce Fashion Shipping Travel 130

Retail TouchPoints

JANUARY 27, 2021

Fashion retailer C&A is improving its digital operations, particularly product development, through a partnership with Centric Software. The company will leverage Centric’s Product Lifecycle Management (PLM) solution in Brazil, where it operates 300 stores across 125 cities.

Fashion 149

Fashion Operations Channel Improvements 149

ESW

JUNE 27, 2023

Every year, the industry, especially fast fashion, produces 92 million tonnes of textile waste , 3% of global CO2 emissions, and 20% of global waste pollution , contributing to the rapid deterioration of our planet. After its long reign, fast fashion is on its way out. What is the impact of these activities? billion by 2026.

Apparel 78

Apparel Payment Services Clothing Fashion 78

Kissmetrics

OCTOBER 29, 2020

Your digital strategy document should: Define your short and long term goals Show you who your customers are Show you where you can find them Outline what you need to attract your customer’s attention Offer a step-by-step plan to attract and hold customer attention Show you how to analyze and improve marketing performance.

Marketing 363

Marketing Document Channel Social Media 363

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Some of our investments have been acquisitions, digital partnerships and platform enhancements.

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Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

JUNE 22, 2021

The company received a $200 million equity investment in a round led by Insight Partners, which will help her enhance omnichannel capabilities, including fulfillment and logistics improvements. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 163

Specialty Retailers Other Apparel Department Stores 163

Retail TouchPoints

JULY 14, 2021

But now, as many retailers and brands strive to understand and respond to ever-changing consumer needs, there is a prime opportunity to make improvements. Suppliers are breaking down their demand forecasts geographically, while retailers are breaking them down by channel. Is this flawed in an omnichannel era?

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Retail TouchPoints

JUNE 17, 2022

Pinterest is the place to go if you need inspiration for décor, cooking, home improvement projects, summer fashion…the list goes on. In general, Pinners spend 2X more than people on other platforms, so whether they are coming to look for new furniture or fashion or dinnerware, we see a lot of purchase intent.

Social Media 291

Social Media Merchant Services Automotive Payment Services 291

Shopping Signals

APRIL 23, 2024

Furthermore, SEO has consistently been ranked as one of the highest ROI marketing strategies for ecommerce companies, outperforming many other digital marketing channels. Key SEO Strategies for Ecommerce On-Page SEO On-page SEO refers to the optimization of individual web pages to improve their relevance and visibility for specific keywords.

SEO 52

SEO eCommerce Improvements Recommendation 52

OrderDynamics

JUNE 12, 2018

Store Managers: Focus on the Omni-Channel Upsell. What do you mean by omni-channel upsell? A close second, is to tell your associates that 21% – 59% of your customers are ripe for an omni-channel upsell. It lets your employees focus on the omni-channel upsell, and add-on sale. What is that about? And only 23.5%

Channel 50

Channel Management Fashion Accessories 50

Retail TouchPoints

OCTOBER 15, 2021

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. As a result, brands and retailers need to think more holistically about their customers and how they can present products to them across all channels in a way that relates to them.

Consumer 290

Consumer Retail Merchant Services Fashion 290