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BJ’s Enhances Inventory Operations with Microservices-Based Solution

Retail TouchPoints

BJ’s joins our growing community of national retail and grocery chains, totaling over $100 billion in revenue and more than 30,000 locations throughout North America, in leveraging microservices to quickly stand up new capabilities that improve operations, delight customers and lower costs,” said Darpan Seth, CEO of Nextuple in a statement.

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Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing

Retail TouchPoints

The AI-powered demand sensing technology is designed to examine short-term demand patterns across various channels using customer insights, market events, pricing, campaigns, localized weather reports, external economic factors and other critical data points to better understand and predict consumer preferences over time.

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4 Steps to Operations and Fulfillment Transformation

Retail TouchPoints

Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately. In different cases, retailers may either operate their own warehouses, outsource fulfillment to a 3PL or combine the two in a hybrid fulfillment strategy.

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Master Your Stock: A retailer’s blueprint for improving inventory health

Fabric

Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. Overstock not only impacts cash flows, it often translates to higher warehousing costs and operational costs, and potentially builds up dead stock that you may need to liquidate or write off at a financial loss. “Inventory is fundamentally evil.

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Victoria’s Secret, Gopuff Cut Jobs to Streamline Operations Amid Economic Challenges

Retail TouchPoints

is laying off about 5% of its home management staff, consisting of about 160 roles, as part of a wider reorganization effort that will unite the Victoria’s Secret, PINK and Beauty operations under one business structure. Gopuff previously cut 3% of its workforce in March as it streamlined operations and shelved plans for a potential IPO.

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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience. Operational agility. In ecommerce logistics, operational agility is a game-changer for small businesses. Financial control.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Optimizing customer loyalty is essential for improving the lifetime value of current customers. She can be reached at kathy.kimple@osf.digital.