Retail Technology Review

JANUARY 20, 2020

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

Retail 93

Retail Online Retail Fulfillment Channel 93

eCommerce Training Academy

NOVEMBER 24, 2019

National Retail Federation. Internet Retailing Expo. Retail Global Goldcoast. Internet Retailer Conference & Exhibition. Online Retailers. Connect by Channel Advisor. Retail Global. It will be our pleasure to include it. Keep in mind we are still adding new events on a monthly basis.

eCommerce 62

eCommerce Retail Internet Retail Magento 62

Optimizely

APRIL 28, 2017

As shoppers move away from traditional brick-and-mortar stores and are increasingly found on digital channels , brands need to figure out how to best allocate their annual marketing budget to accommodate this surge. last year according to Internet Retailer. last year – they too have only so much to spend on acquisition.

Omnichannel 170

Omnichannel Internet Retail eCommerce Retail 170

Retail Technology Review

JUNE 1, 2021

By Annabella Yang, VP Digital Retail, Mobiquity. COVID-19 has accelerated the shift to online retail. With social distancing guidelines and lockdown keeping customers at home, ecommerce has become the main sales channel for retailers during the pandemic.

Retail 70

Retail Omnichannel Online Retail eCommerce 70

eCommerce Training Academy

OCTOBER 17, 2017

Online Retailer Conference & Ecommerce Expo. Retail’s Digital Summit SHOP.org. National Retail Federation. Internet Retailing Expo. Catalyst by Channel Advisor. Retail Global Goldcoast. Internet Retailer Conference & Exhibition. Retail Global. Etailing India Expo.

Online Retail 81

Online Retail eCommerce Retail Internet Retail 81

Retail Technology Review

MAY 28, 2019

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Customer Experience 79

Customer Experience Retail Channel Customer 79

Retail Technology Review

AUGUST 31, 2021

Following the unprecedented effects of COVID-19, retail businesses are focused on permanently shifting to online retail channels, according to Taulia, the fintech provider of working capital solutions.

Retail 70

Retail Online Retail Channel Internet Retail 70

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. What Is IRCE?

eCommerce 419

eCommerce Workshop Presentation Retail 419

Retail TouchPoints

MARCH 25, 2021

One of the most important things companies can do to prepare for these changes is to optimize their first-party data channels, according to Orchid Richardson, SVP of the IAB’s Programmatic & Data Center. Many major retailers are doing just that with the creation of retail media networks.

Retail 104

Retail Consumer POS eCommerce 104

Retail Technology Review

JANUARY 8, 2019

No-one talks about retail in terms of online and offline anymore. Retailers are now focussed on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part of the customer journey takes place. By Graham Woods, Managing Director of W3Partnership.

Retail 104

Retail Omnichannel Channel Customer 104

OrderDynamics

JULY 23, 2019

The Art of Retail: Balancing Retail Brand Experience In-Store and Online. In today’s retail market, most large brick-and-mortar retailers have a strong online presence. And how can these two combine to form the perfect retail brand experience? Traditional Retail Models. The Full Retail Brand Experience.

Retail 50

Retail Arts Channel Omnichannel 50

Retail Technology Review

OCTOBER 12, 2021

Some 60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand.

Retail 70

Retail Omnichannel Channel Internet Retail 70

Retail TouchPoints

APRIL 15, 2021

For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. While consumers love this, retailers hate it — it eats into their margins.

Shopping Carts 64

Shopping Carts Retail Shipping Social Media 64

Retail Technology Review

DECEMBER 2, 2020

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Omnichannel 70

Omnichannel Retail Marketing Channel 70

Retail TouchPoints

AUGUST 25, 2022

While email marketing continues to be a consistent high-performing channel, it doesn’t mean messages can’t be improved for a greater chance of conversion. Remember, all channels work together. Here are four data-backed ways to increase your email marketing performance this holiday season.

Marketing 125

Marketing eCommerce Shopping Carts Channel 125

Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. The activation is an extension of goodMRKT’s session during the Retail Innovation Summit. Clicks 2 Bricks. Photo credit: WestRock.

eCommerce 96

eCommerce Retail Events Internet Retail 96

Retail Technology Review

OCTOBER 15, 2019

Analysts predict that 30% of global retail sales will be made through ecommerce channels by 2024, according to global ecommerce insights business Edge by Ascential at Retail Week’s Tech. festival.

eCommerce 70

eCommerce Retail Channel Internet Retail 70

Dynamic Action

JANUARY 9, 2020

As we take a look back at the last ten years in the industry, retailers have attempted to keep pace with digital disruptors and evolving customer expectations. They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

Multi-channel 62

Multi-channel Internet Retail Retail Channel 62

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. The post ChannelSale Attends IRCE 2018—Pledges To Redefine Online Retail Industry appeared first on ChannelSale Blog.

Online Retail 65

Online Retail Retail eCommerce Internet Retail 65

Sailthru

SEPTEMBER 26, 2019

Retailers are outpacing Amazon at personalization. The retail giant lags many competitor brands on both mobile and email, and that’s great news for any retail brand looking to differentiate with consumers. Even big box retailers like The Home Depot and Best Buy have surpassed Amazon in mobile personalization.

Retail 60

Retail Other Multichannel X-cart 60

Retail Technology Review

NOVEMBER 7, 1480

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

Consumer 142

Consumer Technology Retail Channel 142

Retail Technology Review

JUNE 22, 2021

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence. By Dr Sam Short, Chief Data Scientist at Upside Saving.

Consumer 114

Consumer Customer Experience Retail Channel 114

Optimizely

FEBRUARY 6, 2018

One example of a brand that really gets personalization is silicone wedding ring retailer QALO. One example of the successful use of email marketing automation and customer segmentation is internet retailer BustedTees , which initially personalized its email newsletters according to the time zone each customer is in.

Marketing 277

Marketing B2C Customer Data Channel 277

Retail Technology Review

NOVEMBER 7, 0760

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Channel 96

Channel Technology Customer Internet Retail 96

OrderDynamics

AUGUST 3, 2017

­­­­ Retailers , Are You Funding Amazon? Being in retail today, you know that Amazon is the juggernaught. An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Stating that retail is a hypercompetitive market, is hardly news. Can it be done?

Retail 57

Retail eCommerce POS Channel 57

Retail Technology Review

OCTOBER 22, 2019

99% of the UK’s top 100 fashion retailers are failing to provide customers with a personalised post-checkout experience by neglecting to send tailored shipping communications to their customer, meaning the majority are missing out on a vital marketing channel, according to parcelLab’s ‘UK E-Commerce Shipping Study 2020: Fashion Edition’.

Fashion 70

Fashion eCommerce Retail Customer 70

Retail Technology Review

FEBRUARY 10, 2021

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Retail 101

Retail Technology Review

SEPTEMBER 23, 2020

By Ed Smith,freelance writer Prior to the coronavirus outbreak, you may have read that offline marketing channels such as billboards had seen a significant spike in demand over the last few years.

Omnichannel 79

Omnichannel Retail Channel Marketing 79

Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. The Value of Online Retail Sources Varies by Category. We call this Shopper Promiscuity, with a propensity toward curiosity, experimentation, and risk-taking.

Marketing 107

Marketing Online Retail Consumer Retail 107

OrderDynamics

JUNE 13, 2018

Retailers, Do You Know the Web? It is evident that the Internet has transformed modern-day life. Whether people use their smartphones to check for their closest retail store or pay for items in shops. The web has affected retail on every level in recent years. Related: Omni-Channel Retail Means Omni-Channel Social.

Retail 52

Retail eCommerce Social Media Omnichannel 52

BigCommerce

SEPTEMBER 5, 2018

Cyber Monday just may be the only retail holiday that advocates shopping in your pajamas. Cyber Monday represents the single most important day of the year for any marketer that wants to hook their business into the digital retail environment. Retailers who haven’t yet embraced mobile are about to be left behind.”.

Marketing 411

Marketing Small Business Retail Shopping Carts Mobile 411

Retail Technology Review

FEBRUARY 18, 3420

Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Multi-channel 79

Multi-channel Channel Management Internet Retail 79

Optimizely

MARCH 28, 2017

In fact, a study conducted by Internet Retailer on 33 brands running winback campaigns revealed that 45% of customers who received a winback campaign opened a subsequent message from the brand. DO: Consider reaching out on other channels. The key is crafting a winback campaign that addresses your customers’ individual needs.

Internet Retail 186

Internet Retail Customer Channel Retail 186

Retail Technology Review

JUNE 4, 2021

By Natasha Jones, European Channel Manager for SmartFreight If you thought ecommerce held all the aces in the retail pack, think again. You rarely see an abandoned shopping trolley packed to the brim with goods at a checkout in a bricks and mortar supermarket.

eCommerce 87

eCommerce Retail Channel Management 87

Retail Technology Review

MARCH 19, 2019

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide.

Multi-channel 119

Multi-channel Retail Channel Technology 119

Kibo

JUNE 15, 2017

The 13th annual Internet Retailer Conference & Exhibition, better known as IRCE, was […]. The post IRCE 2017 Report: The Data To Power Relevant Personalization Is Within Reach appeared first on The Omni Channel.

Internet Retail 54

Internet Retail Retail Channel Events 54

ChannelAdvisor

MARCH 8, 2017

Both retailers and brands have seen a change in shopping behavior, particularly in millennials. Consumers are more often choosing competitive shopping environments like marketplaces and shopping engines over niche retail. In fact, marketplaces now make up approximately 50% of the global online retail market.

Retail 40

Retail Online Retail eCommerce Multichannel 40