Retail TouchPoints

MAY 8, 2023

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S. for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014.

Channel 275

Channel Merchant Services Payment Services Recommendation 275

Forrester eCommerce

JUNE 3, 2021

Following up the previously published Now Tech report, I’m excited to announce that The Forrester Wave™: Cross-Channel Campaign Management In Asia Pacific, Q2 2021 is now live.

Channel 228

Channel Management Customer Data Technology 228

Optimizely

JUNE 23, 2020

With consumers spending nearly two and a half hours each day browsing Facebook, Twitter, and Instagram, brands are compelled to have a social media presence and use these channels for generating leads, promoting content, and even delivering customer service. The post The Value of Owning Your Channels appeared first on Zaius.

Channel 195

Channel eCommerce Social Media Magazine 195

Steve Dennis

AUGUST 3, 2020

Despite the accelerating growth of digitally-enabled shopping, the concentration of power in the hands of consumers and the blurring of the lines between retail channels , it’s still common for retailers to report their sales for e-commerce and physical retail as two separate figures. This is more than a semantic argument.

Channel 206

Channel Customer eCommerce Books 206

Retail TouchPoints

NOVEMBER 10, 2022

The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S. Looking at year-over-year behavioral changes among eBay shoppers specifically, the report found that 92% plan to do most of their shopping online.

Gifts 264

Gifts Social Media Shipping Costs Consumer 264

Algopix

JULY 1, 2023

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play. What are Multi-Channel Listing Solutions?

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

Retail TouchPoints

MARCH 29, 2021

Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4 Macy’s will no longer receive products directly, but the Finish Line at Macy’s business will still carry Nike items.

Sporting Goods 321

Sporting Goods Specialty Retailers Department Stores Retail 321

Retail TouchPoints

JANUARY 9, 2023

We take a balanced approach to merchandise receipts and remain committed to offering fashion and value across nameplates and channels, with the capacity to adjust in-season buys and chase into areas of strength. Macy’s will reportedly close four locations, in Fort Collins, Colo.; Gaitherbeurg, Md.;

Department Stores 273

Department Stores Omnichannel Operations Fashion 273

Forrester eCommerce

NOVEMBER 19, 2019

Even though the category is cross-channel campaign management, CCCM is more than just campaigns. See our The Future Of Enterprise Marketing Technology report for more details […].

Channel 219

Channel Management Technology Marketing 219

Optimizely

FEBRUARY 8, 2018

How do you measure multiple channels? If you’re feeling stressed by the complexity of multi-channel marketing attribution, you’re not alone. There’s a reason so many marketers are focused on multi-channel attribution today: it’s incredibly important. You have to measure multiple channels. So what should you do?

Multi-channel 186

Multi-channel Channel Marketing B2C 186

Retail TouchPoints

JULY 14, 2021

Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services. of total ecommerce spend, according to the FIS Global Payments Report 2021. The move sent share prices for other BNPL providers downward as the market reacted to the news.

Payment Services 299

Payment Services PayPal Banking Channel 299

BigCommerce

APRIL 26, 2018

On May 18th, Amazon released its Annual Report for the past fiscal year (2017). The Amazon Annual Report, which is made available to the public through the SEC, recapped the company’s remarkable year of growth. Let’s take a look at some of the important highlights as well as some of the specific challenges covered within this report.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

JANUARY 12, 2024

E-sellers will leverage social channels more than ever. Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

TalkingRetail

MARCH 11, 2024

Out of Home media and infrastructure company Clear Channel has released a new study focusing on consumer shopping behaviour in the UK.

Consumer 64

Consumer Channel Retail 64

ChannelAdvisor

APRIL 8, 2022

Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . Without optimizing your presence in each retail channel, you could be wasting your brand’s time and money. . Growth in a particular channel is a key indicator that your brand belongs there.

Multichannel 98

Multichannel Channel eCommerce eCommerce Platforms 98

ChannelAdvisor

APRIL 8, 2022

Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . Without optimizing your presence in each retail channel, you could be wasting your brand’s time and money. . Growth in a particular channel is a key indicator that your brand belongs there.

Multichannel 96

Multichannel Channel eCommerce eCommerce Platforms 96

Liveintent

MAY 18, 2023

The report, titled “ The 2023 Retail Media Market Report: Unlocking Adoption, Mastering Best Practices, Overcoming Challenges & Driving Performance ,” surveyed more than 200 U.S. No respondents reported being unaware of them. marketers to examine their experiences and views on the expanding retail media landscape.

Other 62

Other Channel Marketing Retail 62

ESW

MARCH 11, 2024

In fact, the data bear out that consumers turn to different channels throughout the process. Millennials also reported spending more money online than their generational counterparts in 2023 ($1,164 compared to Baby Boomers at $875 last year and Gen X and Gen Z both at $955 last year).

eCommerce 88

eCommerce Payment Services Omnichannel Consumer Electronics 88

Retail TouchPoints

JANUARY 31, 2024

The 2024 Connected Retail Report includes a survey of 1,012 U.S. We have these inflationary pressures that have really been wearing on consumers,” said Melissa Minkow, Director of Retail Strategy for CI&T and author of the report in an interview for the Retail Remix podcast. Will 2024 be the Year of the Mobile App?

Shipping Costs 264

Shipping Costs Consumer Mobile Channel 264

Retail TouchPoints

OCTOBER 19, 2021

The company is looking for a leader who can work across multiple channels, including ecommerce and social platforms. Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD.

Clothing 278

Clothing Operations Channel eCommerce 278

ESW

FEBRUARY 1, 2024

Income and Internet Access More than knowing basic demographics, brands with ecommerce channels also need to understand a market’s spending power. Nearly 3 in 4 shoppers (74%) reported buying clothing online. And the third most purchased category is cosmetics with 42% reporting they had bought beauty products online.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. This allows eCommerce store owners to unify customer data, insights, and interactions across sales, marketing, and customer service channels.

BigCommerce 347

BigCommerce Magento Multi-channel Shopify 347

SheerID

NOVEMBER 24, 2021

Learn how SheerID’s new automatic UTM campaign reporting feature can identify and assess campaigns and channels that bring you new customers.

Channel 117

Channel Marketing Customer Blog 117

Groove

APRIL 17, 2024

This includes tools that allow companies to create personalized, highly-targeted campaigns across email, SMS, and other marketing channels and then fully automate them for maximum efficiency. Understanding Klaviyo's Google Ads Integration Klaviyo is a platform that offers a robust suite of marketing automation tools.

Customer Data 395

Customer Data Improvements eCommerce Article 395

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Ecommerce Platforms

AUGUST 22, 2022

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Retail TouchPoints

MARCH 19, 2024

to 2X better than other media channels.” TikTok also has reported that the platform delivers an online retail ROAS that is 3.5X more efficient than other online video channels, such as YouTube , while retail ROAS for offline conversions is 1.9X

Merchant Services 264

Merchant Services Shopify Social Media Channel 264

365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

Channel 121

Channel Consumer Electronics Consumer Electronics 121

Retail TouchPoints

FEBRUARY 18, 2021

Unfortunately, many of these new online channels have not implemented proper safeguards, and cybercriminals are changing their attack methods to capitalize. There are multiple ways to protect online channels against a DDoS attack. 1, Report the attack. Decide on solutions to defend critical assets.

Channel 147

Channel Payment Services Merchant Services Online Retail 147

Kissmetrics

JUNE 14, 2017

That’s why it’s important to map out how your business engages with customers across several channels. Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. Try this five-step approach to increase your cross-channel engagement. Integrate Your Channels.

Channel 226

Channel Customer Jewelry Customer Data 226

ChannelAdvisor

JUNE 23, 2022

According to its latest report, “If you’re in a consumer-facing business…you’re entering the most frenzied phase of innovation you’ve ever experienced, and consumers won’t let you rest anytime soon.”. New channels. The post New Forrester Report: 4 Forces Shaping B2C Buying appeared first on ChannelAdvisor. New touchpoints.

B2C 91

B2C eCommerce Travel Consumer 91

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. eMarketer reports that cosmetics and beauty will be one of the fastest-growing e-commerce categories in 2022 and will rank above average in four of the next five years.

eCommerce 95

eCommerce Beauty and Health Social Media Specialty Retailers 95

Retail TouchPoints

AUGUST 17, 2021

Nike has been building on its own success with the Nike Live store concept , part of the activewear giant’s ongoing effort to focus on growth via its own channels. This was up from $782 million in Q1 2019, showing that the retailer was not just recovering from the pandemic but continuing on an upward trajectory.

Apparel 306

Apparel Fashion Outdoor Clothing 306

RetailDive

MAY 30, 2023

The athletic footwear brand reported its fourth consecutive year of revenue growth above 50%, according to Deckers CEO Dave Powers.

Channel 122

Channel 122

Retail TouchPoints

DECEMBER 8, 2023

Get a deeper understanding of the current CTV landscape and how it can fit into your 2024 strategies with our free report, Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel. Download our free report, Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel.

Channel 321

Channel Shipping Costs Social Media Webinar 321

Retail TouchPoints

MAY 18, 2021

Walmart’s biggest booster was online sales, which grew a healthy 37% across all channels. This is Macy’s second straight quarter of profitability, though it was lower than the $160 million reported for Q4 2020. Walmart ’s Q1 2022 revenue rose 2.7% The retailer’s ecommerce sales have more than doubled over the last two years.

Jewelry 207

Jewelry Retail Omnichannel Travel 207