Retail TouchPoints

JULY 27, 2023

“The brand’s offering is a perfect addition to our portfolio with opportunities for category expansion in apparel, accessories, outerwear, travel and more. Rockport’s products are currently available in various retail channels across more than 60 countries.

Accessories 236

Accessories Travel Apparel Fashion 236

Retail TouchPoints

OCTOBER 25, 2023

The most effective influencers must have relatability — and when it comes to sharing their authentic lifestyles, micro-influencers are a key, yet often overlooked channel for advertising spend. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.

Social Media 281

Social Media Travel Apparel Clothing 281

Retail TouchPoints

MARCH 17, 2022

The enhanced collaboration can provide retailers with a better understanding of how far their customers travel to stores and where they go before or after their visits. Unacast’s mobility and location data capabilities will help Sensormatic IQ contextualize that information, with the goal of correlating activity to a location.

Travel 265

Travel Retail Mobile Channel 265

Retail TouchPoints

MARCH 5, 2024

These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 Having a unified view of your customer matters because retail buying journeys don’t take place on one channel. billion in digital spending in 2022 alone.

Retail 257

Retail Customer Data Channel Arts 257

Retail TouchPoints

AUGUST 23, 2023

The shoe brand, known for donating a pair of shoes to a child in need for each pair sold, provided VR headsets to enable shoppers to join TOMS employees and partners as they travel to communities around the world, measuring and outfitting children with new shoes.

Travel 202

Travel Clothing Technology Customer Loyalty 202

Groove

MARCH 12, 2024

Jensen shares pivotal insights into the brand's transition towards Omni Channel sales, emphasizing the importance of resonating with a broad consumer base, from outdoor enthusiasts to environmentally conscious shoppers. In his free time, he enjoys cooking, traveling, DJing, and the pursuit of rare pocket squares.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

MARCH 5, 2024

And now, people are traveling more. Go There is a double entendre to not only fulfill those travel fantasies, but also go there with your style and take it to the next level. We covered all of these activations across our social channels and, of course, it’s still on our [social] grid.

Fashion 236

Fashion Travel Multi-channel Games 236

Retail TouchPoints

AUGUST 3, 2020

Will the travel industry rebound? Stitch Fix, Warby Parker and others became beacons for established brands, including Coca-Cola, to invest in DTC sales channels. Few industries have suffered more during the shutdown than travel. What about retail, especially the brick-and-mortar variety?

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Retail TouchPoints

SEPTEMBER 12, 2023

Beyond providing shelf space at stores, Uncontained products will appear across all of The Container Store’s owned digital channels, including brand ambassador and influencer programs. Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.”

Travel 233

Travel Customer Channel Retail 233

Optimizely

OCTOBER 24, 2017

Because Instagram has such an intense focus on fashion, travel, and lifestyle, it’s a perfect fit for many ecommerce brands looking to reach new audiences and raise awareness of their innovative products. Coordinate across channels. The tone and style of your ads should change as you move across channels, even if the offer is the same.

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Omnichannel Travel Channel eCommerce Marketing 336

Retail TouchPoints

NOVEMBER 14, 2022

The optimism may be due to easing of COVID restrictions in China that reportedly include shortened quarantine requirements and simplified travel rules, according to NPR. However, restrictions haven’t been eliminated altogether, leaving ecommerce a far more convenient channel for Chinese seeking to acquire foreign goods.

Merchant Services 147

Merchant Services Travel Events Jewelry 147

Retail TouchPoints

DECEMBER 22, 2021

Working across both online and offline channels, Dynamic Yield delivers individualized content and offers based on factors including past purchases, page views, time of day, current store traffic and trending products.

Merchant Services 241

Merchant Services Payment Services Financial Services Travel 241

Retail TouchPoints

JULY 12, 2021

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. billion in fresh funding and is now valued at $37.6 Flipkart currently works with more than 1.6

Travel 249

Travel Fashion Small Business Retail Supplies 249

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Driscoll advised brands to “move beyond digital being just a sales channel and seeing it as an opportunity to raise brand awareness, enhance brand equity and acquire new customers.”

Payments 284

Payments Omnichannel Payment Services Consumer 284

Retail TouchPoints

JANUARY 6, 2023

For retailers and brands, the introduction of the metaverse means yet another sales and communication channel with the consumers. Traditionally retailers and brands relied on brick-and-mortar stores as the primary channel where consumers could receive unconventional storytelling and experiences. Approaching iCommerce.

Games 315

Games Cryptocurrencies Clothing Channel 315

Retail TouchPoints

DECEMBER 14, 2022

The larger-than-life piece can be seen from nearby buildings and often catches the eye of airline travelers. Photoshoots and additional traveling attraction setups are also in the works. It is also used for events, livestreamed concerts, music videos, unique activations and more. Designed by Tucson, Ariz.-based

Social Media 269

Social Media Arts Travel Events 269

Retail TouchPoints

JANUARY 11, 2024

And with an estimated 75% of shoppers using multiple channels in their ongoing experience, generative AI helps extend great customer service across touch points — from digital self-service channels to agent-supported options in branches, call centers, and social media channels. Streamline product catalog management.

Retail 239

Retail eCommerce Technology Social Media 239

Sailthru

JANUARY 13, 2020

Any upgrades or changes are subject to a broader product road map process that can slow things down considerably for a very fast-moving channel. In Sailthru’s Retail Personalization Index research, one of the biggest indicators of satisfaction was a strong connected experience between online and offline channels.

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Customer Experience Mobile Channel Other 60

Retail TouchPoints

NOVEMBER 12, 2021

You might be familiar with a pricing strategy called price segmentation from industries like hospitality and travel, but it can actually work for retailers, too. Dashing to New Digital Channels. By now, most brands and retailers have explored legacy online channels, whether from their own websites or through marketplaces like Amazon.

Comparison Shopping 253

Comparison Shopping Channel Travel Operations 253

Retail TouchPoints

JUNE 10, 2021

The bottom line: shoppers’ taste for ecommerce isn’t going away , leading to strong growth in this channel. trillion in total retail sales in 2020, which included $920 billion from non-store and online channels. trillion to $1.13 In contrast, other segments may experience outsized gains as old habits return.

Sporting Goods 174

Sporting Goods Travel Apparel Webinar 174

Retail TouchPoints

MARCH 1, 2022

However, it begs the question: how could a retail metaverse become a new channel for doing business? The metaverse also has the potential to allow other types of businesses to create new revenue streams, such as virtual trips hosted by travel agency tour guides or museum tours presented by a virtual docent.

Travel 255

Travel Apparel Clothing Consumer 255

Retail TouchPoints

JULY 28, 2023

“Instead, they need to understand the nuances of the consumer as an individual — pay close attention to data and analytics — and use that insight to offer the right product and the right experience at the right price in the right places on the right channels.”

Consumer 219

Consumer Leisure Multi-channel Retail 219

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Home Furnishings 350

Home Furnishings Shipping Costs Apparel Clothing 350

RTP blog

SEPTEMBER 18, 2017

Because you’re traveling to NYC in a couple days and you don’t want to pay for express shipping, you select the checkout option that lets you buy online and pick up in-store at the location near your hotel in NYC. But the power of mobile extends far beyond being able to check out across channels via a mobile device.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. Founded in 2016, Dosh is a transaction-based advertising platform that helps consumers earn cash back when they shop, dine or book hotels.

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Telecommunications Banking Travel Books 183

Retail TouchPoints

JANUARY 13, 2022

including: The pandemic made it clear that luxury ecommerce is not an oxymoron , with shoppers becoming increasingly channel-agnostic even for high-end purchases; Homebound U.S. Responding to the Rise of Secondary Markets and Channel-Agnostic Consumers. Beyond expanding the reach of luxury among U.S.

Travel 294

Travel Consumer eCommerce Fashion 294

Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. Any channel you choose to sell through should connect seamlessly to all your other channels, making the customer experience consistent.

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Workshop Travel Channel Customer Experience 312

Retail TouchPoints

SEPTEMBER 6, 2022

The longer the parcel has to travel, the longer it takes to get to the customer and the more fossil fuels used. The less miles a parcel has to travel, the less money it costs the business and the faster it gets to the customer.”. In this case, what has been good for sustainability has also been good for business.

Supplies 257

Supplies Shipping Costs Travel Multi-channel 257

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. Further, the only two categories that experienced a decline were electronics and gadgets and — not surprisingly — travel and leisure. Conclusion.

Small Business Retail 235

Small Business Retail Retail eCommerce Social Media 235

Optimizely

FEBRUARY 22, 2021

Our customers can allocate a larger portion of their budget to decorating their homes because they are not traveling and not dining out. Zaius: Do you think the SMS channel gives you a more direct line to your customers? We’ve been seeing good results, so leveraging this channel for our campaigns is a no-brainer at this point.

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Gifts Social Media Arts Travel 259

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice.

Electronics 241

Electronics Toys Small Business Retail Sporting Goods 241

Kissmetrics

JUNE 1, 2021

Explainer videos with presentations about how and the best ways to use your products may raise engagement and the number of views on your channel. This strategy will also motivate other people to interact more with your YouTube channel. This will make your videos more professional and may direct new users to your channel.

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Webinar Travel Games Article 317

Retail TouchPoints

MAY 22, 2023

First-party data can provide insights into which offers, messages and channels will be most effective and for which customers. The timing, channel and device surrounding an ad are all choices that can help it to sink or swim. His team works across key verticals such as travel, retail, financial services, entertainment, media and more.

Presentation 284

Presentation Consumer Financial Services Payment Services 284

Retail TouchPoints

JUNE 4, 2021

million new customers, a 23% increase compared to first quarter 2019, with 47% coming through its digital channel. And we’re encouraged by the improvement we’re seeing in special occasion categories, as customers begin to travel and return to a pre-pandemic lifestyle.”. Macy’s Q1 2021 comparable sales were unimpressive (up 62.5%

Department Stores 261

Department Stores Jewelry Travel eCommerce 261

Retail TouchPoints

MARCH 11, 2021

Walmart is venturing further into social commerce and livestreaming with two virtual programs: Mashable Home , a virtual experience that will run through April 8, and the Spring Shop-Along: Beauty Edition livestream, which will be held on Walmart’s TikTok channel the night of March 11.

Events 151

Events Outdoor Demo Travel 151

RTP blog

JANUARY 5, 2018

As a result, most tourists spend serious time and money shopping when they travel here to the U.S. Traditional marketing and advertising won’t work since they are technically outside of the regular outreach channels. Pick The Right Communication Channel Ever visited a country that you are unfamiliar with and don’t speak the language?

Payments 150

Payments Merchant Services Social Media Shipping Costs 150

Retail TouchPoints

JUNE 10, 2022

Think about why younger shoppers liked these tools, add in what appeals to them in other channels today, and use this information to inform your initial metaverse adoption strategy. However, new channels also mean new expectations. in an interview with Retail TouchPoints. There’s not really a barrier there or any concern.

Social Media 265

Social Media Channel Technology Travel 265