Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Groove

NOVEMBER 17, 2020

How Klaviyo Helps Build Customer Relationships. Klaviyo has over 100 native integrations to help eCommerce businesses take advantage of important customer data, such as email, phone number, first and last order dates and more. Data Science & Reporting. Customer Insights. Integrations. Social Media Marketing.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Retail TouchPoints

MARCH 9, 2022

The rest are at risk of losing customer loyalty, brand affinity and revenue. A recent study found that 83% of retailers say they cannot leverage customer data to its full potential. Identifying the Right Use Cases.

Retail 306

Retail Customer Data Customer Experience Social Media 306

Retail TouchPoints

JANUARY 4, 2023

Like a top salesperson who has known a customer for years, new digital innovations allow sites to get to know a customer and use that data to personalize the experience. According to a Salesforce study, the average customer spends 5X as much per visit on sites with personalized recommendations than those without.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Groove

MAY 15, 2023

In contrast, a tech store may prioritize detailed product specifications and comparison tables. Ensuring that your chosen eCommerce platform supports these essential integrations is crucial for creating a seamless experience for both your customers and your internal team. Email marketing integrations (e.g.,

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

Onilab User Guides

DECEMBER 21, 2018

When you install additional non-compliant payment methods, you potentially expose yourself and your customers to a data breach risk. So here’s a comparison table of one of the most popular payment solutions on the market: PCI Compliant. These are all secure and fine to use. Non-PCI Compliant (unsafe!). Authorize.net.

Payment Services 45

Payment Services Merchant Services Payments Magento 45

Ecommerce Platforms

MARCH 23, 2021

So, hopefully, by the end of this comparison, you'll have a better idea of which (if any) of these web builders meet your needs. Comparison chart. Customer Support. Shopping cart customization: You can customize your shopping cart and payment pages to suit your store's look and feel and opt to reveal real-time sales tax.

Shopify 211

Shopify Shipping Costs Payment Services Payments 211

Retail TouchPoints

JUNE 29, 2022

In fact, according to Forbes , small businesses are targeted more often in comparison to larger companies. Similarly, physical security measures can help protect areas where computers and customer data are stored. Consider a mobile POS system: Retail cybersecurity should protect your business’ valuable data and transactions.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

ROI Revolution

AUGUST 17, 2020

Item Comparison Chart. Each of these reports offers unique and custom data relating to your brand, products, and customers. With thousands of products to choose from and sellers and vendors to buy from, you may wonder what the buying journey looks like for your Amazon customer. Item Comparison Report.

White Paper 78

White Paper Download SEO Information 78

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

FEBRUARY 2, 2023

About Medusa In comparison, Medusa JS is new to the market, founded in 2021 with backing from a range of investors. Customers can create accounts, save wishlist items, and efficiently manage their shopping cart. In contrast, it can’t be said that Medusa is difficult to use by comparison.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Retail TouchPoints

SEPTEMBER 14, 2022

All the math suggests that these platforms’ livestreaming revenue would pale in comparison to what they can generate with their core offerings.”. The cost of customer acquisition is so high that merchants almost always take a loss on the first sale; only repeat sales are profitable.

Social Media 278

Social Media Consumer Fashion Shopify 278

Retail TouchPoints

FEBRUARY 18, 2022

In comparison, items such as onsite personalization, affiliate and partnership programs, and email and SMS marketing were much less likely to be given priority status. But that means there are more insights you need to derive from the customer data you have.”.

eCommerce 299

eCommerce Shipping Costs Channel Operations 299

Omnisend

MAY 31, 2023

Pros: Provides in-depth customer data to personalize campaigns Has a drag-and-drop, intuitive builder that makes email design easy Offers excellent customization and automation options Provides excellent customer support and learning resources. For this comparison, we’re using pricing estimates based on our own research.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

GetElastic

JANUARY 13, 2019

You can then use that data to personalize the content shown on your website, app, social media, chatbot, orother touchpoint to create a more relevant, curated customer experience. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Algopix

JANUARY 22, 2024

Enhancing Customer Experience: A Pathway to Loyalty Delivering an exceptional customer experience is essential for earning trust, improving satisfaction, and driving repeat purchases. Personalized Communication Use purchase history data to tailor content and product recommendations.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

Optimizely

MAY 30, 2019

For today’s marketers, the challenge isn’t acquiring customer data — we have tons of it! The real struggle is extracting actionable insights from the data that can help guide your decisions as a marketer. This doesn’t just apply to existing and repeat customers — it also makes predictions for first-time shoppers.

Article 170

Article Blog Social Media Events 170

BigCommerce

JULY 30, 2018

The company is an online wholesale retailer that sells in bulk without requiring customers to pay club membership fees. As the CMO of Boxed, I like that comparison because Costco is a great brand that has built an amazing business. But the comparison isn’t entirely accurate. Data’s Starring Role in Ecommerce.

eCommerce 258

eCommerce X-cart Social Media Arts 258

Omnisend

MAY 10, 2023

In this article, we’ll provide a quick comparison of features between Omnisend and Shopify Email to help you determine which platform may be the best fit for your business. Related : The 10 best email marketing software of 2023 Email builders Let’s get started with email builders in this Shopify Email vs Omnisend comparison.

Shopify 60

Shopify Live Chat Multi-channel eCommerce 60

GetElastic

JANUARY 14, 2019

You can then use that data to personalize the content shown on your website, app, social media, chatbot, orother touchpoint to create a more relevant, curated customer experience. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 136

Customer Experience Customer Multichannel Social Media 136

Algopix

OCTOBER 27, 2023

Micro-Moments Marketing Micro-moments are instances when consumers turn to their devices for quick information, such as product reviews, price comparisons, or how-to guides. Cybersecurity and Data Protection As eCommerce grows, so does the importance of protecting sensitive customer data.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

GetElastic

FEBRUARY 26, 2020

You can then use that data to personalize the content shown on your website, app, social media, chatbot, or other touchpoint to create a more relevant, curated customer experience. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 78

Customer Experience Customer Multichannel Social Media 78

RTP blog

FEBRUARY 23, 2018

To gain and sustain wallet share in today’s competitive marketplace, businesses must deliver a kind of experiential parity — to match the highest level of relevance and ease that your customer has experienced in interactions with other brands and products — or risk becoming obsolete by comparison.

Marketing 150

Marketing Subscription Channel Information 150

Groove

MARCH 3, 2022

Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

Merchant Services 195

Merchant Services Subscription eCommerce Reference 195

Wiser

MAY 26, 2020

Digital channels are preferred for research, price comparisons, and discovery. Use customer data to show what items are in stock near them to facilitate same-day purchases. Additionally, tapping into data around shopping behavior will allow you to provide personalized promotions and deals.

Customer Experience 78

Customer Experience Channel Social Media Consumer 78

Inflow Insights

DECEMBER 9, 2019

While there are other great comparisons of Shopify Plus and Magento Commerce written, many of the ones we found were written by partners or affiliates of the platforms, and may be biased. . In writing this comparison, we sent a query out asking eCommerce business owners and consultants when they would choose one platform or the other.

Magento 148

Magento Shopify Payment Services Shipping Costs 148

365 Retail

JUNE 22, 2021

Consumer data can also be used to measure how successful a livestream offering is. For example, how many purchases were made from the livestream in comparison to normal browsing or one-to-one video consultations. Using this data can inform how retailers structure streams, how long they stream for, and what products to feature.

Social Media 90

Social Media Technology Channel Consumer 90

Kissmetrics

OCTOBER 7, 2021

Here data will be stored anonymously to form a middle ground where companies can obtain customer data without intrusive cookie tracking. Cookies are bits of data that contain identifiers for consumers (personal and usage information), so cookieless marketing relies less on them in comparison to other marketing approaches.

Marketing 264

Marketing PPC Social Media Books 264

GetElastic

FEBRUARY 26, 2020

You can then use that data to personalize the content shown on your website, app, social media, chatbot, or other touchpoint to create a more relevant, curated customer experience. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 60

Customer Experience Customer Multichannel Social Media 60

Kissmetrics

MAY 17, 2018

For starters, SSL makes browsing safer for your customers, builds trust and boosts conversions, and protects both internal and customer data. It is an application layer protocol that was created to transfer and receive data over the internet. This means increased rankings and more referral data.

Payment Services 246

Payment Services SEO eCommerce Other 246

ESW

JANUARY 2, 2019

“Brands that will fail to leverage their data to generate meaningful, long-lasting customer relationships, will be trounced by the competition.”. Perl suggests analyzing the customer data you already have available (e.g. Read more about best practices for customer data. What areas of the business need work?

eCommerce 92

eCommerce Payments Shipping Costs Payment Services 92

Inflow Insights

DECEMBER 3, 2019

One of the unique aspects of the Monetate platform is that you can combine your own customer data with third-party data from their personalization exchange. Email: allows you to send dynamic email campaigns that are tailored to each customer.

eCommerce 144

eCommerce Recommendation Management Customer Experience 144

Dynamic Action

NOVEMBER 13, 2017

Agile retailers and brands are serving customers with remarkable experiences in the store, online and through every interaction. Strong retailers and brands will tap into their wealth of customer data to better understand them (unique needs &buying patterns) and create long-term relationships. Read the full article here.

Retail 48

Retail Demo Article Books 48

Ecommerce Platforms

APRIL 7, 2022

According to Matomo , 71% of customers would stop doing business with a company for giving sensitive data away. And with one million users in 190 countries, Matomo is a great option to protect your customers’ data. We’ve generally found switching is fairly painless. Privacy respected. Jessica from Soxy agrees. “It

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Dynamic Action

FEBRUARY 14, 2018

In 2017, margins were impacted more by promotions such as buy one, get one free (BOGOF), gift with purchase, and site-wide sale, and less by markdowns including product discount in comparison to the previous year. New customers orders were down an average 2%. Customers converting from 1st-to-2nd-time buyers were down 9%.

Internet Retail 48

Internet Retail Shipping Costs Retail Customer 48

Ecommerce Platforms

SEPTEMBER 4, 2019

Let's start with a comparison of the lists and then decide on which software offers the most bang for your buck. Here's what you have to look forward to: Promotional emails and newsletters with customization tools for products, photos, and customer data. Featured image credits: Shuttersock.

eCommerce Marketing 91

eCommerce Marketing eCommerce Marketing Shipping Costs 91

Ecommerce Platforms

OCTOBER 4, 2022

Data Analytics. Shopline provides a real-time analytics dashboard that gives insights into customer data, traffic, marketing performance, which products sell best, etc. With Shopline’s Pro versions (more about pricing in a sec), you can review up to a year’s worth of data. Web design customization is pretty limited.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208