Forrester eCommerce

MAY 6, 2025

If you walked the RSAC Conference 2025 show floor this year, you could be forgiven for thinking you were at the worlds strangest petting zoo or furry convention. And if real animals on the conference show floor arent your thing (social media posts from RSAC 2025 attendees revealed mixed […] There were goats! There were puppies!

Social Media 195

Social Media 195

Retail TouchPoints

FEBRUARY 7, 2023

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago.

Retail 287

Retail Events Reference Channel 287

Forrester eCommerce

SEPTEMBER 24, 2024

Last week, CrowdStrike held its yearly user conference, Fal.Con, in Las Vegas. The conference comes just two short months after CrowdStrike issued a config update that took down 8.5 million Windows endpoints, which disrupted air travel, hospitals, and media outlets while impacting many other industries.

Travel 293

Travel Events Other Management 293

Forrester eCommerce

AUGUST 14, 2024

Every year, an ever-increasing number of geospatial professionals descend on San Diego for the annual Esri User Conference. The weeklong conference is designed not only […]

Information 273

Information Technology 273

Forrester eCommerce

MAY 20, 2024

RSAC gives security startups two structured opportunities to distinguish themselves, and Forrester always finds it revealing to see which startups make the cut.

Management 452

Management Customer 452

Forrester eCommerce

AUGUST 26, 2024

Its only a couple of weeks away from CRM conference season – Oracle’s Cloud World is in Las Vegas from September 9-12; Salesforce’s Dreamforce is in San Francisco from September 17-19; Hubspot’s Inbound is in Boston from September 18-20 to name a few of the upcoming events. I’m excited to hear about all the new […]

Events 273

Events Management Customer 273

BigCommerce

JULY 12, 2021

Make it Big is back — with more ecommerce legends and global thought leaders than ever before. Join us…

eCommerce 446

eCommerce BigCommerce 446

Forrester eCommerce

APRIL 30, 2024

The annual RSA Conference (RSAC) is taking place next week in San Francisco and will welcome thousands of security practitioners from all over the world. Security conferences like RSAC are valuable sources of learning, networking, and inspiration for security leaders and their teams.

Consumer 243

Consumer Customer 243

BigCommerce

AUGUST 18, 2020

We’re back — and bigger than ever. Join us on October 6-8, 2020 for our third annual Make it Big…

eCommerce 412

eCommerce BigCommerce 412

Forrester eCommerce

JULY 15, 2024

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

Management 516

Management Customer 516

Forrester eCommerce

NOVEMBER 11, 2024

Product Model And Enterprise Business Management Lead The Conversation with Tracy Woo This year, I had the pleasure of attending three standout conferences: Atlassian Team24 and ServiceNow Knowledge 24, and last week the TBM Conference in San Diego (with a co-branded CloudyCon for FinOps).

Management 195

Management Customer 195

Forrester eCommerce

MAY 1, 2024

The RSA Conference is upon us again, and many are planning their travel to San Francisco next week and determining which talks to attend (including talks from our own Heidi Shey, Jinan Budge, Jeff Pollard, and Joseph Blankenship). But no trip to the RSA Conference is complete without a stroll through the Moscone Center to […]

Travel 259

Travel 259

Retail TouchPoints

FEBRUARY 5, 2024

This is a foundational theme for this year’s Retail Innovation Conference & Expo, which is why we’re thrilled to introduce our keynote speaker: Dr. […] How we buy, why we buy and where we buy is driven by how we live and the cultural moments that shape our communities.

Retail 246

Retail Social Media Events Customer Experience 246

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Keep visiting this hub to get the latest and greatest content related to the show!

Retail 260

Retail Article Omnichannel Customer Experience 260

Forrester eCommerce

MAY 19, 2025

Forrester was invited to the Solutions By The Sea Data Center Vision & Partner Conference, where Eaton spoke about the impact of generative AI, future think anticipating how this changes global energy production, and what it means to the data center.

Events 221

Events Technology Operations Customer 221

Retail TouchPoints

FEBRUARY 10, 2025

6, 2025 conference call discussing the brands financial results. With the breadth of our product and global reach, Skechers branded stores, both concept locations and quality malls, outlets and big box stores in high-traffic areas continue to drive awareness and purchase intent, said David Weinberg, EVP and COO of Skechers during a Feb.

Point of Sale 297

Point of Sale Operations Customer Experience Channel 297

Retail TouchPoints

NOVEMBER 1, 2024

30 conference call discussing Q4 and the just-ended fiscal year. “To They shared with me [that] they wanted their café dining room back,” he said during the conference call. Starbucks also will shift its focus to its existing stores rather than building new ones. They like leading the coffee house. They know our customers by name.

Mobile 277

Mobile Improvements Customer Experience Customer 277

Forrester eCommerce

APRIL 1, 2025

Over the past two weeks, we attended back-to-back CX events first Qualtrics X4 in Salt Lake City, then Medallia Experience in Las Vegas. Both leaders in The Forrester Wave: Customer Feedback Management Solutions, Q4 2024, these vendors court enterprise-wide CX programs as well as digital, contact center, and location-based operations leaders.

Events 269

Events Operations Management Customer 269

Forrester eCommerce

MAY 14, 2025

RSAC is the largest cybersecurity conference in the world. But what does risk actually mean at a security conference? Leaders and practitioners across all sectors come together to tackle challenges, all under the maxim of managing risk. Is it a mythical pursuit? Marketing buzzword?

Management 195

Management Marketing Customer 195

Forrester eCommerce

MARCH 17, 2021

Satya Nadella in April 2020 told thousands of developers at the online Microsoft Build conference “we’ve seen companies do in 2 months what they normally would do in years…”. Future Fit Organizations are Adaptive Covid-19 has accelerated the need for enterprises to adapt to rapidly changing market conditions.

Marketing 500

Marketing Financial Services Management Operations 500

Forrester eCommerce

FEBRUARY 27, 2025

Last weeks inaugural conference of the International Association for Safe and Ethical AI in Paris started with a dire warning from renowned computer scientist Stuart Russell: There are two potential futures for humanity: a world with safe and ethical AI, or a world with no AI at all. We are currently pursuing a third option. […]

Customer 195

Customer 195

FastSpring

JUNE 12, 2025

FastSpring is heading to The Next Web (TNW) Conference 2025 — and we’re bringing clarity to complexity for SaaS companies and digital product creators everywhere. This June 19-20, Amsterdam transforms into the global epicenter of innovation as TNW Conference takes over the industrial-chic NDSM Wharf.

Merchant Services 78

Merchant Services Payment Services Payments Subscription 78

Forrester eCommerce

NOVEMBER 21, 2019

This is my third year attending, and I always look forward to going for a few reasons: 1) This is a small, targeted half-day security conference — perfect for a forced […]. This week, I attended IBM’s fifth annual Security Summit in New York City, an exclusive event for a who’s who of IBM’s security customers.

Events 478

Events Customer 478

BigCommerce

DECEMBER 20, 2021

At BigCommerce’s 2021 Make it Big Conference… Your ecommerce strategy’s foundation lies in three areas: attracting, converting and retaining your customers.

Marketing 452

Marketing eCommerce Customer 452

Forrester eCommerce

JUNE 24, 2020

Apple revealed major announcements for the new iOS 14 system during its Worldwide Developers Conference 2020. What is coming to the iPhone demonstrates a deep understanding of our behavior and use of our devices in mobility. It also makes a clear statement on privacy and diversity principles.

Mobile 476

Mobile Customer Experience Customer 476

Forrester eCommerce

MARCH 29, 2021

I speak with companies weekly about the growing importance of digital accessibility, and prior to 2020 those conversations almost always started with this question: “How do we make our sites and apps accessible so we don’t get sued?” It’s a fair question — after all, the number of web and mobile accessibility lawsuits has increased […].

Mobile 397

Mobile Customer Experience Customer 397

Forrester eCommerce

APRIL 2, 2025

Last week, I spoke at the C2 conference in London. The C2 conference is an invite-only threat intelligence conference run by the team at SE Labs. The core themes of the event were timely and provoked interesting discussion: artificial intelligence, supply chain security, and cyber hygiene.

Supplies 293

Supplies Events Management 293

Forrester eCommerce

JUNE 10, 2024

The conference landscape in Europe is shifting, with more trade shows to choose from and tighter budgets for vendors to market, and end-users to justify travel […]

Travel 465

Travel Marketing 465

Forrester eCommerce

OCTOBER 21, 2020

This year’s Adobe MAX Creativity Conference keynote hit consistent themes that Adobe has focused on for years, such as creativity for all, accelerating creation, enabling collaboration, and elevating skills. That’s not an indictment; it’s a sign the company has a clear strategy for its creativity offerings and is sticking to it.

Customer Experience 459

Customer Experience Customer 459

Forrester eCommerce

OCTOBER 19, 2023

At the recent Workday Rising event, the company’s annual customer conference, Workday announced a new marketplace for its customers to find and deploy Workday-trusted AI solutions. While Workday Solutions Marketplace is not a new concept to Workday customers, what is new is the soon-to-arrive Workday AI Marketplace.

Customer 435

Customer Events Information Technology 435

Forrester eCommerce

MAY 28, 2024

This conference has started to gain a well-deserved international recognition for the valuable insights and the […] Whilst RSA everyone is digesting RSA , I finally had the time to sit down and gather my thoughts on InCyber Forum Lille 2024. This was my first time visiting, one of over 20,000 visitors from over 100 countries.

Customer 434

Customer 434

Forrester eCommerce

MARCH 20, 2024

On March 18, 2024, when NVIDIA’s GPU Technology Conference […]

Technology 430

Technology Operations Customer 430

Forrester eCommerce

JUNE 11, 2021

Apple kicked off its annual developer conference on Monday, June 7, 2021. One of its big announcements was iOS 15. iOS 15 makes experiences more intelligent and more intuitive. Apple is adding features that help its customers 100 times a day in little moments throughout the day, every day. In some ways, you could say […].

Mobile 421

Mobile Customer Customer Experience Technology 421

Forrester eCommerce

SEPTEMBER 26, 2023

I attended the first day of the Intel Innovation 2023 developer’s conference to see how this venerable Silicon Valley giant was responding to AI and competitive pressure. What I found was a comeback story in progress, wrapped in a very heavy dose of AI, led by its dynamic CEO Pat Gelsinger. Intel hopes that AI […]

Events 406

Events Operations 406

Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Register for the Retail Innovation Conference & Expo here.

Workshop 327

Workshop Omnichannel Arts Fulfillment 327

My Wife Quit Her Job

MAY 20, 2025

What You’ll Learn Full Recap of Sellers Summit 2025 Secrets to skyrocketing sales Building a winning brand Scaling strategies from the best Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years. It’s small and intimate and you’ll learn a ton!

eCommerce 248

eCommerce 248

Forrester eCommerce

JUNE 16, 2025

So far this year, I’ve gathered stories from two Boston-based conferences: […] While I’ve always tracked public sector cloud adoption, in 2025 I’ve made it a point to focus on government sessions at every event I attend.

Events 243

Events Technology Customer 243