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Aligning Purpose with Profits: How Consumer Goods Companies can Unlock Business Growth by Integrating Sustainability into their Operations

Retail TouchPoints

So as the tide of consumer preferences shifts, how can consumer goods companies ensure that their operations are truly sustainable to tap into this growing market and, at the same time, navigate the treacherous waters of ESG reporting?

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Consumer Goods and Retail CIOs Lead Online Shopping Initiatives

Retail TouchPoints

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. CGR CIOs are more likely than counterparts in other industries to focus strongly on improving employee experience (45% versus 32%).

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Salesforce launches Consumer Goods Cloud

Retail Technology Review

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

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For a seamless retail customer experience during peak season, start with employees

RetailDive

Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.

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It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

Retail TouchPoints

New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided , leaving an opening for executives to focus on improving supply chain resilience for the long term.

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4 Back-of-the-Office Opportunities to Lift Recommerce’s Profitability

Retail TouchPoints

And recommerce can help with a merchant’s ESG reporting , the statistical disclosure of environmental, social and corporate governance that can improve investor transparency and inspire other organizations. Lindsey Peters is Retail and Consumer Goods Industry Lead at Celonis. Opportunity #2: Better demand forecasting.

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CPG Brands: Leverage Shipper Intelligence Technology Amid Supply Chain Challenges

Retail TouchPoints

Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success. Analyzing this data reveals the inner workings of your supply chain and helps identify improvement areas that will maximize efficiency and cost savings.

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