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4 Trends Revealed in Our 2023 Consumer Survey

ChannelAdvisor

What do consumers want? Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.

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Nordstrom Takes Stake in Topshop Brands, Launches Joint Venture with ASOS

Retail TouchPoints

department store chain and British online retailer aim to “redefine the traditional retail/wholesale model.”. For example, customers will be able to pick up Asos.com orders at Nordstrom and Nordstrom Rack stores beginning this fall. ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. .

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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. Finally, “innovative” capabilities would incorporate personalization or tailored results based on consumer context and past behaviors. The result? Now it’s really just shopping.

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February 2020 Marketing News Recap

ROI Revolution

Over the next three years, they intend to close 125 of their least productive stores and restructure those that remain. Consumers are growing increasingly comfortable with shopping online, so it is no surprise that department stores need to adjust their strategy.

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Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

The term “retail” refers to the sale of goods and services to consumers. The retailer then sells the finished product to the end consumer for a profit. Similar to retail stores, ecommerce stores focus on delivering products or services to consumers in most cases. How Does Retail Work? What is Ecommerce?

eCommerce 104
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5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

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[UK Blog] 3 Forces Shaping Global Retail During COVID-19

ChannelAdvisor

Those with multichannel operations in place are at an advantage. McKinsey predicts : “The online world of contactless commerce could be bolstered in ways that reshape consumer behavior forever.” Many beauty brands might start to transition their product catalogue across to Amazon to meet consumer demand.

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