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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. While returns can’t always be prevented, they can be leveraged to improve profit margins and even generate revenue.

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3 Ways Fashion Brands can Move Toward Sustainable Business Models

Retail TouchPoints

As prices continue rising, consumers rely on a combination of their wallets and consciences when deciding which fashion industry trends to buy into. In another example of sustainability in fashion, Cole Haan’s Generation Zerogrand II shoe contains rubber made from dandelions. Take a forward-thinking approach.

Fashion 298
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How the Fashion Industry Can Pave the Way for a Sustainable Future

Retail TouchPoints

For decades, there have been continued debates surrounding sustainability and the fashion industry’s position in implementing and maintaining a sustainable value chain, where renewable resources from the environment can be continually used and human rights are protected. Start With the Supply Chain. An Eco-Conscious Journey.

Fashion 336
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How Transparency and Traceability can Drive Sustainable Fashion

Retail TouchPoints

and Europe — conscious consumers are demanding to know how retailers produced their clothes, if the materials used were recycled or organic, and if the workers were paid fair wages with good working conditions. Two-thirds of consumers say they now consider sustainability when making a purchase, making sustainability key to competitiveness.

Fashion 272
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A Modern Retailer’s Guide to Dropshipping Fashion & Apparel: Part 1

Fabric

Welcome to The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1 of this two-part series, we’ll cover the basics of dropshipping and explore the reasons why every fashion retailer should consider switching from a traditional retail model to an asset-light dropship model. Let’s dive in! What Is Dropshipping?

Apparel 130
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7 Must-Know Clothing Dropshipping Suppliers for Fashion Retail Brands

Fabric

Fashion and apparel storefronts always need fresh supplies of trendy clothes. At the same time, consumer behavior is changing. When a customer buys an item from the retailer’s online store, the supplier ships the product directly to the consumer on the retailer’s behalf. But today’s clothing retailers are feeling the pinch.

Clothing 130
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Personalization that Consumers Expect Post-Pandemic

Retail TouchPoints

Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Combining data-informed experiences with customer support can open avenues for retailers to offer unmatched personalization to their consumers. Personalization is now a hygiene and customers have come to expect it regardless.

Consumer 283