Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year.

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Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

SEPTEMBER 15, 2023

Princess Polly , the global fashion brand beloved by Gen Z, has opened its first U.S. This is a major milestone for the company, which has implemented a global retail expansion strategy to bring Princess Polly products to more consumers nationwide. store at Westfield Century City in Los Angeles. Ciaran Long, Interim CEO of a.k.a.

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Workshop Fashion Events Recommendation 278

RTP blog

OCTOBER 12, 2018

By Geetanjali Sarna and Amit Prabhakar Gaitonde , Wipro Despite the growing use of technology in all facets of life, fashion retail has continued to play it safe when it comes to utilizing technology to further innovation and the customer experience. With the proliferation of mobile-based POS, customers can check out anywhere in the store.

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Fashion Technology Payment Services eCommerce 150

Retail TouchPoints

OCTOBER 31, 2023

While consumer spending might be slowing as a whole — the National Retail Federation’s most recent analysis showed the year-over-year increase in consumer spending dropping from 4.2% Retailers’ first move should be to assess current trends, and how well they align to office culture, so they can be used to drive recommendations.

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Customer Retail Recommendation Fashion 279

RetailMinded

FEBRUARY 16, 2023

Almost half of fashion stores are stuck with excess stock after a disappointing start to 2023, according to a survey by Inventory Planner. And US fashion stores are sitting on an average of £74,000 worth of excess stock due to the downturn in consumer spending. It has little value and is costly to store.

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Fashion Clothing Apparel Supplies 96

Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. And consumers agree, with 90% saying that the post-purchase experience is just as important as the quality of the products they’re getting.

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Live Chat Merchant Services Recommendation Customer Experience 241

Retail TouchPoints

MAY 31, 2022

One key finding from our report revealed that just 6% of consumers think online shopping experiences are always relevant — proof positive that retailers are still struggling to provide the relevant online shopping experiences their customers have come to expect. AI-powered personalized recommendations. Mobile search optimization.

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Mobile Customer Data Recommendation Fashion 328

Sailthru

SEPTEMBER 20, 2018

On the surface, fashion and apparel sounds like a broad enough category that it’s easy to think they don’t have their own obstacles. Instead, fashion and apparel brands have the other retailers’ struggles on steroids because they face all of them. Predictive recommendations offer an intent-based approach.

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Fashion Apparel Department Stores Retail 74

Retail TouchPoints

JUNE 7, 2022

That tried-and-true process has begun to feel like a long-winded chore — consumers today are generally less interested in searching and more interested in discovery. In fact, 64% of consumers will immediately try new products or services from companies that offer a high-quality customer experience.

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Recommendation Arts Retail Consumer 290

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

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Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

JANUARY 11, 2022

But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with broader corporate social responsibility (CSR) strategies. Consumer Demands Accelerate Sustainability Priorities. of purchases.

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Shipping Costs Fashion Consumer Definition 317

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. While not all of these are fashion labels, many are, and just as on the website those brands will most likely be given top billing in Style stores.

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Clothing Payment Services Apparel Department Stores 263

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

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Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

FEBRUARY 19, 2024

Based on our campaign performance, here are our recommendations for Cyber Week marketing in 2024: Start Cyber Week Campaigns in October For our ecommerce clients, total app installs peaked during Cyber Week because most of our clients’ budgets targeted iOS devices. Fortunately, our campaigns performed better in 2023.

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eCommerce Marketing eCommerce Marketing Mobile 278

Retail TouchPoints

OCTOBER 15, 2021

Coveo , a relevance platform that works to enhance digital experiences with AI-powered search, recommendations and personalization, has acquired Qubit , a provider of AI-powered personalization technology for merchandising teams. The deal is expected to accelerate Coveo’s geographic expansion into the UK and European markets.

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Recommendation Fashion Mobile Technology 278

Retail TouchPoints

MARCH 23, 2023

“Through Snapchat’s AR technology we have seen the evolution of AR from just entertainment and self-expression to true utility for both consumers and businesses,” said Snap in its announcement of ARES. Fashion brand Princess Polly incorporated Fit Finder and AR Try-On to deliver recommendations to more than 7.5

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Apparel Retail Fashion Recommendation 162

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. This is because they’re short and snappy, meeting consumers’ demands for convenience and speed.

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Social Media Consumer Information Marketing 278

Retail TouchPoints

JANUARY 24, 2024

A Tailored Retail Experience In the era of mass production and fast fashion, personalization has become a key element in attracting and retaining visitors. Whether through specific recommendations, exclusive in-store experiences, or personalized promotions, brands strive to make each shopper feel seen.

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Retail Leisure Omnichannel Department Stores 335

Retail TouchPoints

MARCH 9, 2021

Cutting-edge brands and retailers are embracing the authentic, real-time nature of livestreaming to: Amplify and capitalize on influencer partnerships; Position business leaders and associates as trusted experts; and Replicate the magic of in-person fashion shows and product drops. consumers have tuned into a livestreaming event.

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Small Business Retail Marketing Retail Fashion 306

Kissmetrics

APRIL 21, 2021

Now that word of mouth recommendations and criticisms spread through social media faster than fire in a dry field, influencers are more important than ever. Consumers trust recommendations from a third party more often than a brand itself. An influencer is the mutual friend connecting your brand with your target consumers.

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Social Media Clothing Recommendation Fashion 307

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

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Social Media Multi-channel Consumer Comparison Shopping 299

Retail TouchPoints

JUNE 12, 2023

Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey. More importantly, the tech is a perfect fit for small companies.

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Retail Technology Games Recommendation 288

Retail TouchPoints

SEPTEMBER 1, 2023

The company reported that it will continue to upgrade its website and mobile app with, among other features, improved search functionality and product details, customer product reviews and more customized product and styling recommendations. In-store physical and technology upgrades.

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POS Merchant Services Supplies Improvements 260

Retail TouchPoints

JULY 16, 2021

This refers to the uncertainty many consumers feel shopping for fashion items as they try to determine which size is best for them. Depending on the brand, materials and how items are cut, they can either be true to size or require consumers to size up or down. That’s a lot of room for error. Take 1822 Denim as an example.

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Technology Apparel Mobile Customer Experience 264

Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber.

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Subscription Fashion Accessories Recommendation 254

Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. Khloe Kardashian founded Good American with Emma Grede to “redefine fashion for the modern woman.”

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Apparel Clothing Technology Customer Experience 291

Retail TouchPoints

AUGUST 2, 2022

The increasing importance of consumer privacy in online marketing has thrown the industry for a loop that people are still looking to recover from. Consumer frustration with poorly targeted online ads, combined with concerns about data sharing, create a major roadblock to tracking consumer buying signals and finding out what people want.

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Clothing Fashion Channel Information 274

Retail TouchPoints

DECEMBER 13, 2023

A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers. Nowadays, consumers are informed and purpose-driven, searching for brands that align with their values. Additionally, glass is infinitely recyclable. To Trust or not to Trust?

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Beauty and Health Social Media Consumer Customer Loyalty 260

Retail TouchPoints

NOVEMBER 27, 2023

During the holiday season, the brand remains true to this core strategy, but the team also listens and engages with consumers to get valuable insights that lead to timely content around holiday gifting moments — moments that are incredibly lucrative for the brand. “I These insights then guide Touchland’s content creation and resharing.

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Social Media Gifts Omnichannel Consumer 296

Retail TouchPoints

AUGUST 12, 2020

One with the most promise is 5G — the fifth generation of wireless technology — which will be critical in evolving both the in-store and digital shopping experiences: accelerating decision-making and making shopping more convenient through tailored product recommendations, reviews and more. Early Adopters.

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Retail Fashion Technology Customer Experience 279

Retail TouchPoints

AUGUST 14, 2023

Direct-to-consumer brands previously dominated the headlines for the hockey-stick growth curves they achieved due to their emphasis on ecommerce innovation. We’ve done a lot of surveys and we’ve captured a lot of data — and what drives footwear sales is fashion and comfort,” he said.

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Technology Fashion Consumer Marketing 246

Retail TouchPoints

JANUARY 10, 2022

Users can submit their own product photos and descriptions and select a recommended price for their items, which will then be authenticated and approved by the respective brands to appear on the resale page. Browsers can see comparison images of the original product to better understand the exact appearance of the shoes.

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Shipping Labels Shipping Costs Apparel Clothing 289

Fabric

DECEMBER 15, 2023

Navigating consumer habits in the instant gratification economy Lori and Jon kicked off the event by discussing the shift in consumer habits and the rise of the instant gratification economy. They emphasized the need for retailers to adapt to changing consumer expectations throughout the entire shopping journey.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

DECEMBER 27, 2021

This is likely a reflection of heightened consumer price sensitivity in these subsegments. Cost saving initiatives may serve to support low prices for consumers and bolster margins to the corporate parent, but they can sometimes miss the bigger picture when it comes to more comprehensive, long-term strategy changes.

Retail 357

Retail Supplies Customer Loyalty Fashion 357

Sailthru

APRIL 10, 2019

In Los Angeles, we were recently joined by Eric Pescatore, Director of Strategy & Analytics at TechStyle Fashion Group, and Eric Wu, Head of Product & Growth at BloomNation. They’d predict consumers’ actions based on their onsite behavior, which really lent itself to audience segmentation and testing. Others don’t.

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Fashion Shipping Costs Travel Shipping 84

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. The pool of options is vast, so download the full report here to explore new ideas and get tailored recommendations from experts.

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Cryptocurrencies Payments Payment Services Fashion 264