Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

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Consumer Payment Services Food and Beverages Supplies 245

Retail TouchPoints

OCTOBER 12, 2023

We want to help you on your path to greater health, and there are a lot of ways that we support that,” said Adam Volin, General Manager of CarePass at CVS Health in an interview with Retail TouchPoints. “ I have three young children and my wife travels fairly frequently for work.

Beauty and Health 284

Beauty and Health Consumer Shipping Costs Travel 284

Retail TouchPoints

MARCH 27, 2024

Last year the company also hosted a traveling Blind Box Carnival that featured unboxing events at key stores in China, New York City, Indonesia and the U.A.E. Our goal is to make Miniso products easily accessible to consumers across the nation, offering them the trendy and high-quality lifestyle goods that our brand is known for.”

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Travel Operations Events Retail 289

Retail TouchPoints

SEPTEMBER 18, 2020

Consumer expectations are constantly on the rise, driven by innovations and new offerings that promise more efficient and personalized experiences. Now that the COVID-19 pandemic has shifted even more of our lives online, introducing new consumers to digital sales channels, providing seamless digital experiences is more urgent than ever.

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Consumer Retail Customer Experience Live Chat 340

Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural.

Payment Services 246

Payment Services Food and Beverages Marketing Travel 246

Retail TouchPoints

DECEMBER 4, 2023

Traditionally, retailers use enterprise applications like enterprise resource planning (ERP) or warehouse management systems (WMS) to gain a virtual bird’s-eye view over how and when items move through the warehouse. Different methods exist for measuring this travel, and the most suitable approach depends on the specific circumstances.

Retail 262

Retail Shipping Costs Travel Operations 262

Groove

APRIL 18, 2024

Once you’ve gathered this information about the consumer, you can market to these consumers specifically based on their response. The New York Times has an excellent gift guide that includes categories from Home to Travel to Fashion. If you have a niche, luxury, or boutique product, this will be particularly popular for you.

Magento 195

Magento Gifts Merchant Services Magazine 195

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. We look forward to partnering with Yehuda and the WHP team on its mission to acquire and grow global consumer brands.”

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Toys Travel Fashion Management 274

Groove

MARCH 12, 2024

Jensen shares pivotal insights into the brand's transition towards Omni Channel sales, emphasizing the importance of resonating with a broad consumer base, from outdoor enthusiasts to environmentally conscious shoppers. Gentry Jensen "We're definitely leaning into [direct to consumer sales]. rebuilt the website completely."

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

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Travel Outdoor Consumer Electronics Jewelry 298

Retail TouchPoints

NOVEMBER 29, 2023

The power of visual content has evolved from a nice-to-have supplement to a central force shaping how businesses engage with consumers. Visual content, in its myriad forms, has emerged as the linchpin of successful marketing, playing a pivotal role in building brand identity, driving consumer engagement, and ultimately revving up sales.

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Social Media Travel Information Consumer 264

Retail TouchPoints

JUNE 7, 2021

Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for community and connection — social media. Side note: Users overwhelmingly preferred silent ads to those with sound, by a ratio of nine to one.).

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Payment Services Payments Social Media Consumer 226

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Picture this: a traveler seeking a hotel near a lake for a specific activity. Consider the application in ecommerce where gen AI-powered chatbots redefine customer interactions.

Social Media 294

Social Media B2C B2B Customer Data 294

Groove

FEBRUARY 27, 2024

Santiago, with a rich background in consumer goods and digital sectors, dives into Cutter & Buck's transition from a golf-centric brand to a premium lifestyle label with long-lasting, consumer-favorite products. Dave is driven by creativity, leadership, and challenge, and thrives on expanding the company's reach and impact.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Retail TouchPoints

JANUARY 11, 2024

across retail C-suite executives, information technology leads and business development managers, we found that 81% of retail decision makers feel urgency to adopt generative AI technologies, with 72% ready to deploy generative AI in the coming year. Streamline product catalog management. Automate conversational commerce.

Retail 270

Retail eCommerce Technology Social Media 270

Retail TouchPoints

OCTOBER 25, 2023

For example, micro-influencer Monet Hambrick combines her love of travel with her role as a mom of two to curate content specifically designed for vacation-seeking parents. Brands partnering with deal-centric influencers can therefore get their product in front of consumers who may not be looking for it directly.

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Social Media Travel Apparel Clothing 290

Retail TouchPoints

JANUARY 22, 2021

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 226

Consumer Telecommunications Banking Fulfillment 226

Retail TouchPoints

MAY 25, 2023

“Anti-LGBTQ violence and hate should not be winning in America, but it will continue to until corporate leaders step up as heroes for their LGBTQ employees and consumers,” said Ellis in a statement. store taking in travelers trapped by a snowstorm in late December 2022.

Social Media 283

Social Media Accessories Travel Clothing 283

Retail TouchPoints

NOVEMBER 9, 2022

Additionally, consumers can shop on Sephora’s website for same-day delivery powered by DoorDash Drive, the company’s white label fulfillment platform. As part of the new partnership, DoorDash has launched a Beauty tile on its home page. Items from U.S.

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Fulfillment Travel Gifts Supplies 287

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

APRIL 26, 2023

Customer Engagement and Loyalty Manager in a statement. “These enhanced digital features replicate our fast and simple in-store shopping experience so pros can manage their orders from anywhere, whether that’s on the job site, at home or out of town.”

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Customer Small Business Retail Electronics Travel 299

Retail TouchPoints

APRIL 12, 2022

Rao’s Homemade is bringing a taste of Italy to New York City’s SoHo neighborhood with its first-ever pop-up consumer experience, opening on April 22. The Saucery by Rao’s Homemade. Admission is free for the pop-up, which will be open from April 22-24, and visitors can reserve their spot now.

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Marketing Jewelry Travel Consumer 289

Groove

APRIL 18, 2024

No matter the stage you may be in, finding and selecting the Magento Partner that is right for you is a challenging and often time-consuming process. Try asking the point of contact at your hosting provider, inventory management system, or another third party who they would recommend.

Magento 195

Magento Document Travel Recommendation 195

Retail TouchPoints

JUNE 13, 2022

Through the acquisition of Highsnobiety, Zalando hopes to cultivate a position as the destination for streetwear, new luxury and fashion among younger generations of style-centric consumers. The fully independent editorial component of Highsnobiety will continue to be led by managing directors Fischer and Jürgen Hopfgartner.

Fashion 226

Fashion Travel Arts eCommerce Platforms 226

Whisbi

OCTOBER 8, 2019

Online Travel Agencies are clocking massive bookings, with online travel sales expected to generate over 800 billion US dollars by 2020. With new marketing technology redefining the website booking, marketing and sales experience, there is no better time than the present to update how your luxury travel website engages travelers.

Travel 63

Travel Books Live Chat Information 63

Retail TouchPoints

DECEMBER 6, 2023

They work continuously to collect feedback, understand consumer needs and improve every interaction. From sales and marketing to frontline workers, the goal is to understand what consumers want and deliver on those needs in a way that doesn’t just satisfy customers but delights them. Many enterprises are already focusing on this area.

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Customer Customer Experience Improvements Consumer 289

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services POS Consumer 278

Retail TouchPoints

SEPTEMBER 25, 2020

We don’t have a COVID-19 crystal ball to see how this uncertainty will pan out, but we can see that consumer spending is shifting amid the pandemic. Disposable income and the savings rates for consumers — despite the nearly Great-Depression-level unemployment numbers — are at multi-year highs. Consumers may do one of three things: 1.

Consumer 117

Consumer Payment Services Banking Automotive 117

Retail TouchPoints

OCTOBER 11, 2022

This year’s Verizon Data Breach Investigations Report concluded that the retail industry continues to be a target for “financially motivated criminals” who break into these types of systems to cash in on sensitive consumer data. Shopping for Effective Device Management and Security. This alarming research leads to a few questions.

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POS Payment Services Retail Mobile 277

Retail TouchPoints

SEPTEMBER 19, 2022

In-store journeys for customers can be reduced to as little as 40 seconds, saving consumers valuable time as they navigate smaller retail spaces within airports, college campuses or arenas during showtime or on game day.

Technology 245

Technology Travel Games Customer 245

Retail TouchPoints

MARCH 28, 2024

The Challenges of Urban Congestion Managing last mile logistics in urban landscapes presents several significant challenges for delivery companies. Predictive analytics can suggest when companies should expect busy travel days, times and routes based on past data and emerging trends.

Technology 297

Technology Presentation Travel Operations 297

Smile.io

JUNE 2, 2023

As the attention to environmental issues becomes increasingly mainstream and consumers become more mindful of their effect on the planet, a shift towards sustainability has emerged in consumer trends. Do consumers care about sustainability? Do consumers care about sustainability? The answer is a resounding yes.

Consumer 83

Consumer Shipping Costs Shipping Social Media 83

Retail TouchPoints

APRIL 1, 2024

But after a lackluster IPO in 2020 , the company retreated from the public market just two years later when it was acquired by private equity firm Durational Capital Management in 2022. Not to mention that he travels back and forth every week from his home in San Francisco to Casper’s New York offices. That speaks volumes.

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Shipping Costs Customer Channel Consumer 253

Retail TouchPoints

NOVEMBER 17, 2023

In manufacturing, product substitution can be a valuable tool for optimizing inventory management. Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly.

Shipping Costs 263

Shipping Costs Customer Experience Supplies Improvements 263

Retail TouchPoints

MAY 4, 2023

Oh great, another screen I need to market on, said no brand manager ever. Retailers and brands can track and analyze market trends, spending patterns and sales metrics, and provide insights into consumer behavior in real time to best optimize their marketing strategy to drive more foot traffic or sales.

eCommerce 320

eCommerce Arts Consumer Travel 320

Liveintent

MAY 23, 2018

Is there any consumer-facing industry that’s been more disrupted by the internet than travel? Even older grandparents these days check portals like Expedia and Kayak rather than phoning a trusty travel agent. Meanwhile, their younger kin peruse Instagram for travel inspiration , resorts, and hotels.

Travel 67

Travel Marketing Leisure Books 67

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice. and 27% globally, according to Salesforce.

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Electronics Toys Small Business Retail Sporting Goods 277