Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Top Online Retailers Winning a Competitive Market


But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. It’s become a Catch-22 for many retailers: if you don’t have existing customers, brands won’t agree to sell their products through you; but if you don’t have products to sell, you can’t build a customer base. As a retailer, you need to stand for something and have a strong mission statement.

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UK online retail rises sharply as shops reopen

Retail Technology Review

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows. Critical Issues Internet Retailing

Nearly three-quarters of consumers expect online retailers and brands to use recyclable packaging

Retail Technology Review

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found. Internet Retailing Critical Issues Loading

How Online Retail Can Maximize Google Search In Uncertain Times

Retail Touch

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search.

Google research finds rising customer expectations of online retail

Retail Technology Review

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers). The research demonstrates the need for retailers to innovate and improve experience at an ever-increasing rate, as it shows overall experience improving while satisfaction plateaus. Critical Issues Internet Retailing

Dynamic Pricing Strategy Benefits All Online Retailers Need to Know


Dynamic pricing in online retail has come a long way as a pricing strategy. It is defined as a strategy that allows retailers to respond in real-time to supply and demand levers. Online retail is an incredibly competitive space.

Exploring Retail Revolution: The Correlation Between Technological Advancements In Financial Services And Online Retail Success

Retail TouchPoints

that a consumer’s average attention span as it relates to online activity is six seconds. These types of technological advancements in financial services, particularly digital transformation efforts, are revolutionizing the way customers shop, and ultimately, the retail industry is similarly capitalizing on this through partnerships and transitions to the online world. retail revolution financial services Carter Hunt Western Union

Where COVID-19 Forced Online Retailers to Change Their Prices


and Canada has drastically changed the relationship between retailer and consumer. By mid-March, nearly all brick-and-mortar retailers had closed locations or reduced hours, while people stopped congregating in public and began spending more time at home. did retailers begin to adjust prices across many different categories. eCommerce retailer websites between January 19th and April 6th, 2020. The spread of COVID-19 throughout the U.S.

Why A Tax Law Change In Australia Could Impact Online Revenues For US Online Retailers

Forrester eCommerce

In August 2015, the Australian government announced an impending change to their tax structure that will impact online retailers serving the market via international shipping. Today, Australian consumers can import up to A$1,000 duty-free when they buy from a foreign retailer. The A$1,000 duty-free exemption is known as the low value threshold (LVT) and it has driven a large cross-border shopping habit among online shoppers in Australia.

Clicks to Bricks: Online Retailers Expand Into Physical Stores


Clicks to Bricks: Online Retailers Expand into Physical Stores. Over the past few years, a number of online retailers have expanded their digital-native presence into physical retail. Some retailers, like Bonobos and Warby Parker, use their stores as showrooms where customers can try on and order merchandise. No matter the model, many of these retailers have been successful in their transition from clicks to bricks.

UK shoppers fighting back against online retailers who fail to deliver

Retail Technology Review

UK consumers are fighting back against online retailers that fail to deliver, a new research report into what the UK public expects from retailers when shopping online has found. Internet Retailing Critical Issues

Top Repricing Questions Online Retailers Need to Ask Themselves


Repricing in online retail is more than a requirement because the market is constantly in flux. Before an online retailer can pick the best way to reprice their products , there are a number of questions they need to ask themselves to make the best decision. Let’s go over each of these key repricing questions and discuss their implications for online retailers. . This repricing question taps into an online retailer’s overall strategy.

Online retail sales reach 12-year high as e-commerce underpins the ‘new normal’

Retail Technology Review

COVID-19 continued to reshape the retail landscape in May, as consumers acclimatised to the enforced shift of shopping online. Internet Retailing Critical Issues Retail Supply Chain

Online retail sales reach 12-year high as e-commerce underpins the ?new normal?

Retail Technology Review

COVID-19 continued to reshape the retail landscape in May, as consumers acclimatised to the enforced shift of shopping online. Internet Retailing Critical Issues Retail Supply Chain

UK Shoppers Fight Back Against Online Retailers Who Fail to Deliver


Today, people who shop online expect a seamless shopping experience from first click to front door. But are online retailers achieving this for their customers? A new white paper from PFS, titled ‘ Are online retailers delivering for customers? ’, highlights the areas where retailers aren’t meeting customer expectations and what shoppers expect them to be doing more of to improve the online shopping experience.

Valentine’s Day Marketing Tips for Online Retailers


Valentine’s Day isn’t just about paper cards and teddy bears – it is a major consumer holiday with the potential to give you a bump in sales after the post-Christmas ecommerce lull. The post Valentine’s Day Marketing Tips for Online Retailers appeared first on ecomdash. From social and email campaigns to sales promotions, there are many ways to promote your products for the holiday. Read more.

Restoring Consumer Trust In Retailers’ Data Management: Can DMS Help?

Retail TouchPoints

If you’re like most retailers, the answer is a resounding “yes.” These questions have become so prevalent in retail organizations that headlines now pose them not only to retailers under fire, but also to consumers, who today — as never before — question whether retailers can be trusted with their personal information. This is becoming especially true given the proliferation of online retail transactions.

Leveraging Shifts in Consumer Spending During the Holiday Season


Each year, a palpable shift occurs in consumer spending during the holiday season: shoppers become more impulsive. As ecommerce prepares for the busiest online shopping period in history , let’s take a look and how and why consumer behavior is so affected by the holiday shopping season.

How online retailers can profit from Singles’ Day and the global shopping festival


billion Cyber Monday online shopping day in the US. Singles’ Day was aimed to publicize online shopping and encourage sales in the quiet period between Golden Week in China and Christmas. Consumers spent $1 billion on Alibaba platforms in the first 1 minute and 25 seconds of last year’s event and racked up $30.8 the world’s biggest retail event, three times larger than Cyber Monday 2018, which at $7.9 How retailers can increase Singles Day conversions.

Is Vertically Integrated Ecommerce The Future of Online Retail?


Amazon is the paradigmatic horizontal ecommerce retailer, selling just about everything that can be sold to consumers. Of course, Amazon does have competitors, many of which parlayed existing brick-and-mortar dominance and brand recognition into online sales. But, how does a new ecommerce retailer that isn’t satisfied with being a minor niche player compete? One answer comes in the form of vertically integrated digitally native retail.

Mother’s Day Marketing Tips for Online Retailers


It’s estimated that consumers spent $23.1 Online shoppers love giveaways! Online shoppers also love a good deal, and you can offer an exclusive Mother’s Day coupon. Customers want to engage with a brand when shopping online. Careful planning and implementation of marketing campaigns and promotions is essential for online retailers, and that includes getting ready and capitalizing on holiday spending. billion for Mother’s Day in 2018.

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6 International Holidays Online Retailers Should Capitalize On


As the ecommerce industry continues to grow globally, international shopping holidays can help boost sales overseas for US retailers. By identifying those major holidays, seasons, and events in other countries, you can open the door to a global online presence. The following are six international holidays that online retailers should be aware of and start planning for: Chinese New Year. In 2017, Boxing Day online sales exceeded the £1 billion (approximately $1.3

Direct-To-Consumer (DTC) Brand Growth Will Boost Social Ad Spending

Forrester's Customer Insights

In recent years, a wave of so-called digitally native direct-to-consumer (DTC) startups have burst onto the scene and have grown in popularity. Consumers are increasingly purchasing products and services such as mattresses, shoes, razors, and groceries from the over 400 DTC firms now in operation. Forrester forecasts that online spend by DTC enthusiasts will grow […]. digital marketing direct to consumer media buying online retail social marketing social media

Why Pricing Optimization Is Required in Online Retail


No matter what channels a retailer sells on, their pricing is one facet of the selling experience that can’t be stagnant. With competitors just a click away, and comparison shopping engines making it easier than ever for consumers to find the lowest price, having that competitive intelligence on hand and taking action accordingly is a requirement. . At its core, price optimization helps retailers attain the goals that are most important to them.

Is A Subscription Business Model Better for Online Retailers?


A 2016 study from Hitwise Retail 500 noted that visits to subscription box websites grew almost 3,000% from 2013 to 2016, representing tremendous opportunity for both brick-and-mortar retailers and traditional eCommerce. In contrast to a traditional eCommerce business model where consumers make one-time purchases, the subscription business model offers customers the option to subscribe to a plan to receive regular deliveries of products.

The State Of Digital Payments Acceptance In US Online Retail

Forrester's Customer Insights

And they are key to seamless checkout experiences, especially while consumers shop on their smartphones. And which are consumers actually using? Forrester dove into 100 retailer sites to determine the state of alternative-payments acceptance in US online […]. Age of the Customer Retail TrendsAmazon Pay, Apple Pay, Google Pay; alternative payments are a hot topic.

6 Customer Review Tools for Online Retailers


In today’s online world, we are competing in a very competitive environment. Online shoppers have thousands of choices and your competitors are ready to steal them from you. Yotpo helps e-commerce retailers get tons of reviews, photos, and other user-generated content and use them to drive qualified traffic, increase conversion rate & boost sales. Yotpo’s beautifully designed in-mail form enable online shoppers to leave the reviews effectively.

Why Direct to Consumer?


Direct to consumer helps brands break through the noise. Brands like Caspar, Harry's, and Bonobos use data, storytelling, and crowdsourcing to connect with their consumer. D2C also makes it easier for brands to expand (or contract) product lines, so they can innovate quickly and outcompete traditional retailers. One - Direct Connection to Customers: Consumers, especially Millennials, want to buy from brands that align with their values. Direct to consumer.

Introducing The Consumer Tech Stack For Europe

Forrester's Customer Insights

age of the customer B2C ecommerce B2C marketing benchmarks communications consumer mobile activities consumer mobile adoption consumer mobile devices consumer mobility consumer segmentation customer centricity customer communication customer data customer emotion customer engagement Europe go-to-market strategies marketing & strategy online retail personalization social media user experience b2c marketing customer behavior digital strategy technology trends

Attention Online Retailers: GDPR is Happening & Here’s What it Means for You


This means there’s some major changes happening in the world of online retail. Consent within the scope of GDPR is important because it directly impacts how online retailers advertise to consumers within the EU. Under GDPR, consumers (your customers) have the right to remain anonymous. Whether you’re a big-time retailer or a small business with a modest number of loyal customers, as long as you have EU customers, you need GDPR compliance.

Forrester Research: COVID-19 and the State of the US Consumer


Consumers may still be cautious about returning to retail stores in the midst of the current pandemic, but they’re developing new shopping behaviors — ones that are worth paying attention to. Most notably, 84% of shoppers are buying the same amount or more online.

The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits


There are no crystal balls, but there are strategies, and we’ve teamed up to bring you the most up-to-date statistics on when and how Americans shop online. What is omni-channel retail? Square defines it as: “Meeting people on the channels where they are shopping and buying, whether it’s in a physical store or an online store or on social media, and connecting the dots between those channels. Typically, omni-channel retailers aren’t startups.

Trends Analysis: Understanding the Online Luxury Consumer


When consumers think of a luxury shopping experience, they’ll likely picture a private dressing room, a glass of champagne and their own personal stylist. It’s an image rooted in traditional (and physical) retail. That’s because luxury shopping is moving online. More and more brands are opening their own online stores or partnering with third-parties, and they are doing it just in time to connect with the sector’s new luxury consumer.

Holiday Selling Secrets: Top Tips from Successful Online Retailers and Brands


Once upon a time, Black Friday meant a flood of foot traffic and lengthy lines of consumers willing to wait hours for a single sale. Then the growth of online shopping drew droves of purchase-ready consumers to PCs and mobile devices instead of stores. As tedious and time-consuming as it sometimes can seem, taking the time to format the best holiday promotion for each individual channel is a must. Ensuring brand-retailer relationships stay strong.

Forrester Research: COVID-19 and the State of the US Consumer


Consumers may still be cautious about returning to retail stores in the midst of the current pandemic, but they’re developing new shopping behaviors — ones that are worth paying attention to. Most notably, 84% of shoppers are buying the same amount or more online.

How COVID-19 Has Changed Consumer Behavior


and Canada has significantly affected both brick-and-mortar and online retailers. To find out how much, Wiser Solutions surveyed more than 2,200 consumers in the U.S. Overall, the average consumer has changed their behavior due to the virus and stopped going out in public as much as they had before its spread. Were they more likely to shop online? The vast majority, nearly 80 percent, bought from a mix of brick-and-mortar and online retailers.