Retail TouchPoints

FEBRUARY 1, 2021

Dress clothing retailers such as Brooks Brothers filed for bankruptcy , while athleisure wear boomed. Commerce trends that were on the horizon were suddenly adopted at a brisk pace, including online food ordering, curbside pickup and BOPIS (buy online, pick up in-store). These are four with staying power: 1.

Customer Experience 323

Customer Experience Customer Omnichannel Social Media 323

Retail TouchPoints

SEPTEMBER 21, 2021

For decades, retailers have focused on creating immersive experiences, understanding the importance of using multiple senses to attract and engage consumers in physical retail settings. As consumers, our eyes are very discerning.

eCommerce 263

eCommerce Social Media Technology Online Retail 263

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? In August 2021, online prices were up 3.1% on desktop (up 1%) and 1.9%

Consumer 262

Consumer Home Furnishings Apparel eCommerce 262

BigCommerce

SEPTEMBER 12, 2017

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. Online orders increase 8.9% Ecommerce trends by generation. Millennials and Gen Xers spend 6 hours per week shopping online. 53% of U.S.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

365 Retail

NOVEMBER 6, 2023

In 2022, e-commerce was responsible for almost 19% of retail sales worldwide, and this figure is expected to grow to close to a quarter of total global retail sales by 2027 if current trends persist. What’s Behind The Online Retail Boom?

Online Retail 52

Online Retail Beauty and Health eCommerce Retail 52

365 Retail

DECEMBER 21, 2022

Here’s an overview of the most important trends every retailer needs to pay attention to in 2023. Retail consumers love customized products that are made just for them. Retailers are leveraging this trend to apply personalization at scale. . Omnichannel Retail.

Retail 133

Retail Clothing Technology Accessories 133

ESW

JANUARY 8, 2020

When consumers think of a luxury shopping experience, they’ll likely picture a private dressing room, a glass of champagne and their own personal stylist. It’s an image rooted in traditional (and physical) retail. That’s because luxury shopping is moving online. These consumers are HENRYs, or “High Earners, Not Rich Yet.”

Consumer 103

Consumer Social Media Retail Marketing 103

Retail TouchPoints

JULY 21, 2020

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. They can capitalize on opportunities by creating, updating and optimizing content that reflects the changes they’re seeing.

Online Retail 225

Online Retail SEO eCommerce Retail 225

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . The buy now pay later trend has taken off around the world. The BNPL Generation.

Merchant Services 278

Merchant Services Payment Services Online Retail Payments 278

Retail TouchPoints

DECEMBER 18, 2023

Co-founder Christopher Weber shared how the fast growth of the site’s community has smoothed its path toward becoming an online retailer. Retail TouchPoints (RTP): How did Animals Around the Globe start? Christopher Weber: I was working at Google with my co-founder Jan Otte.

Consumer 245

Consumer Social Media Article Apparel 245

UpSellIt

FEBRUARY 12, 2021

Despite growing economic concerns at the hands of global pandemic, the online luxury retail market is growing. While traditional conversion strategies work for online retailers, there are specific considerations to be made for luxury retailers. Conversion Optimizations Strategies for Luxury Online Retailers.

Conversion Optimization 123

Conversion Optimization Online Retail Retail Recommendation 123

Forrester eCommerce

APRIL 17, 2020

And they are key to seamless checkout experiences, especially while consumers shop on their smartphones. And which are consumers actually using? Forrester dove into 100 retailer sites to determine the state of alternative-payments acceptance in US online […]. But which options are merchants offering?

Merchant Services 311

Merchant Services Online Retail Retail Consumer 311

Retail TouchPoints

NOVEMBER 19, 2020

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been introducing tech-fueled programs and activations designed to connect with consumers’ rapidly evolving needs. Retail TouchPoints (RTP): Due to COVID-19, U.S. What should retailers and marketplaces do to take advantage of this trend?

Small Business Retail 218

Small Business Retail Shipping Costs eCommerce Online Retail 218

ESW

SEPTEMBER 1, 2023

American consumers spent an astounding $1.29 trillion in online retail sales in 2022, yet roughly $212 billion worth of products — more than 16% of sales — were sent back in the form of online returns. So how can consumer electronics brands reduce the number of holiday returns this year?

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. However, not all customers behave the same.

Multi-channel 264

Multi-channel Payment Services Automotive Consumer 264

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

Retail 320

Retail Customer Experience Customer Retention Technology 320

365 Retail

OCTOBER 25, 2023

So much so that, last month, the London Fire Brigade reported that e-bikes have become the capital’s fastest growing fire trend , with cheap batteries purchased from online sources to blame for an increasing number of blazes. What could the new legislation mean for online retailers?

Online Retail 63

Online Retail Small Business Retail Retail Information 63

Retail TouchPoints

AUGUST 17, 2023

AliExpress , the international online retail marketplace operated by Alibaba International Digital Commerce Group, is celebrating its collaboration with actress and comedian Tiffany Haddish by embarking on a pop-up store “tour” around Los Angeles. The tour is AliExpress’ first foray into the U.S., in a statement.

eCommerce 246

eCommerce Travel Fashion Online Retail 246

SellBrite

DECEMBER 20, 2019

But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. If you’re looking for ideas to improve and expand your own online retail business, check out what to expect in ecommerce trends in 2020. An Emphasis on Simplicity. Take Bonobos, for example.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

ESW

JUNE 23, 2023

trillion by 2026, making up 27% of all retail sales. And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

lateshipment

MAY 27, 2021

How The Pandemic Affected Retail & Delivery. In the present circumstances (due to the pandemic, of course) trends around the retail and delivery landscape has gone through massive changes across the globe. Retail & Delivery Trends That Are Here to Stay. Online Shopping.

Payment Services 130

Payment Services Retail Payments Subscription 130

Retail TouchPoints

DECEMBER 27, 2022

retail sales excluding automotive increased 7.6% The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment. The payment company saw that online sales grew 10.6% of total retail sales, up from 20.9% year-over-year for the period from Nov. 1 though Dec.

Automotive 290

Automotive Retail Gifts Online Retail 290

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

MARCH 31, 2022

What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades. For example, soda drinkers remain extremely loyal to their beverage of choice, with some research tracking brand loyalty at over 95% in this category that continues to buck the trend.

Marketing 279

Marketing Online Retail Information Consumer 279

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Listen to the session on demand.

Consumer 189

Consumer Payment Services Fulfillment Multi-channel 189

365 Retail

OCTOBER 27, 2022

It is easy to follow the general trend when it comes to discounting and follow suit because every other business is doing it. On top of that, hiring the best talent is a worthwhile investment as they can make a campaign strong and attractive to consumers. Make sure you keep expenses under control during Q4. 6 – Funding.

Online Retail 98

Online Retail Retail Supplies Banking 98

Wiser

APRIL 21, 2020

and Canada has drastically changed the relationship between retailer and consumer. By mid-March, nearly all brick-and-mortar retailers had closed locations or reduced hours, while people stopped congregating in public and began spending more time at home. The spread of COVID-19 throughout the U.S. Price changes. Current Price.

Online Retail 129

Online Retail Beauty and Health Outdoor Electronics 129

Retail Technology Review

FEBRUARY 5, 2020

To keep up with the changing demands of consumers, Ciaran Bollard, CEO at Kooomo, the Enterprise Cloud Commerce Platform, has put together a list of the ten key eCommerce trends that online retailers should be aware of: .

eCommerce 126

eCommerce Online Retail Technology Consumer 126

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

ChannelAdvisor

JUNE 2, 2022

ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships. Assortment strength among top online retailers. Online retailers are free to set their own prices. Prices and promotions. Content and reviews.

Online Retail 92

Online Retail Retail Webinar Channel 92

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

ROI Revolution

JANUARY 9, 2020

We’ll be diving into a review of marketplaces in 2019, a look ahead at trends that will dominate 2020, and a brief analysis of how Amazon advertising is transforming the digital landscape. Trends Taking Over in 2020. They’ll become 40% of the consumer base in 2020. Published January 9, 2020. Let’s get started!

Social Media 127

Social Media Shipping Costs Mobile Recommendation 127

Retail TouchPoints

JANUARY 17, 2023

The ghosting trend doesn’t just happen in romantic relationships — in an increasingly digital world, ghosting can just as likely take place at work or with an online retailer. The recent trend of “quiet quitting” can be looked at as another form of ghosting, as employees slowly begin ignoring their job responsibilities.

Customer 321

Customer Customer Data Other Marketing 321

ecomdash

JANUARY 22, 2019

Last year saw new tech clashing with old methodologies, with business trends wavering from old-fashioned to ultra-modern. Even after the dust has settled, it’s still too close to call which side won… So where does that leave the ecommerce trends of 2019? Consumer Spending is Up. Hybrid Online and Offline Shopping.

Consumer 76

Consumer eCommerce Retail Reference 76

Retail TouchPoints

MARCH 8, 2023

After three years of supply chain logistics and shipping delays, retailers have too much inventory sitting on shelves, and consumer demand continues to be in flux as inflation maintains a strong grip on budgets everywhere. This means the way consumers shop has drastically changed as new financing options rise in popularity.

Shipping Costs 277

Shipping Costs eCommerce Payment Services Customer Experience 277

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. This is because they’re short and snappy, meeting consumers’ demands for convenience and speed.

Social Media 278

Social Media Consumer Information Marketing 278