Retail Technology Review
OCTOBER 19, 4500
According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures. Critical Issues Internet Retailing Retail Supply Chain
Retail Technology Review
JUNE 2, 3100
Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil. Internet Retailing Retail Supply Chain Critical Issues
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Retail Technology Review
FEBRUARY 16, 5187
More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.
Retail Technology Review
NOVEMBER 17, 6880
Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet Retailing
Speaker: DeAnna McIntosh, Retail Growth Strategist
Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.
Retail Technology Review
NOVEMBER 17, 6940
The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.
Forrester eCommerce
FEBRUARY 8, 2023
Consumers shared their attitudes towards subscriptions - see key highlights. Age of the Customer B2C Marketing consumer loyalty Customer Insights digital business Loyalty retail loyalty
Forrester eCommerce
DECEMBER 17, 2020
Age of the Customer Customer Insights customer loyalty customer relationship management (CRM) Fulfillment holiday omnichannel customer experience pandemic retail loyalty Retail Trends
Forrester eCommerce
JANUARY 6, 2020
age of the customer digital business holiday retail values-based customer experience Corporate values digital retail ecommerce holiday season philanthropic marketing social responsibility
Forrester eCommerce
SEPTEMBER 16, 2020
Age of the Customer B2C Marketing CMO Trends customer centricity customer experience Customer Insights customer loyalty Data Insights digital business digital disruption direct-to-consumer (DTC) pandemic retail loyalty Retail Trends values-based customer experience
Forrester eCommerce
MAY 5, 2020
The COVID-19 crisis means European B2C firms are broadly in one of three response modes right now: Survivors (travel, hospitality, and some nonessential retailers) have been massively disrupted by the current lockdown.
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!
Forrester eCommerce
MARCH 16, 2022
It’s no secret that European consumers are increasingly concerned about the environmental impact of their consumption habits. We’ve recently conducted net-new data research to gain a snapshot of European consumers’ environmental expectations and attitudes.
Retail TouchPoints
FEBRUARY 3, 2021
Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021.
Forrester eCommerce
JULY 15, 2021
As retailers reopen their brick-and-mortar spaces, consumers have even […]. Age of the Customer CMO Trends customer experience Customer Insights Data Insights Gen Z Millennials pandemic retail loyalty Retail Trends store of the future
Forrester eCommerce
OCTOBER 29, 2021
retailers and brands are on the path to actively supporting the circular economy. Overall, consumers’ consciousness about environmental, social, and governance (ESG) […]. Climate Action Retail Trends
Forrester eCommerce
JUNE 19, 2019
Direct-to-consumer (DTC) disruptors are storming onto the scene and growing at a rapid clip, proving that the improbable can become reality overnight: Few expected that buying mattresses out of a box or discovering personal eyewear styles from the comforts of home would become commonplace consumer behaviors, let alone business model blueprints with skyrocketing valuations.
Forrester eCommerce
NOVEMBER 18, 2021
The value of a brand’s direct-to-consumer (D2C) digital presence goes beyond direct sales. Brands that still rely heavily on retail partners for digital sales, can still drive value from direct customer engagement.
Forrester eCommerce
APRIL 2, 2019
In recent years, a wave of so-called digitally native direct-to-consumer (DTC) startups have burst onto the scene and have grown in popularity. Consumers are increasingly purchasing products and services such as mattresses, shoes, razors, and groceries from the over 400 DTC firms now in operation. digital marketing direct to consumer media buying online retail social marketing social media
Forrester eCommerce
OCTOBER 27, 2021
The biggest retail trends of 2022 will involving tapping into the circular economy and using returns to retain customers. Age of the Customer Brand and Communications commerce direct-to-consumer (DTC) predictions retail loyalty Retail Trends Sustainability promoted
Forrester eCommerce
AUGUST 23, 2018
age of the customer B2C ecommerce B2C marketing benchmarks communications consumer mobile activities consumer mobile adoption consumer mobile devices consumer mobility consumer segmentation customer centricity customer communication customer data customer emotion customer engagement Europe go-to-market strategies marketing & strategy online retail personalization social media user experience b2c marketing customer behavior digital strategy technology trends
RetailDive
JANUARY 23, 2023
Consumers are more cautious and discerning, yet eager to get out and about, Euromonitor’s Michelle Evans told an NRF audience last week
RetailDive
FEBRUARY 21, 2023
VMware Retail Industry Solutions Strategist explores cross-cloud ecosystem for better in-store experiences
Forrester eCommerce
JULY 1, 2019
Mobile is the dominant digital touchpoint in retail and mobile apps play critical role – consumers who down load a retailer’s app are likely to be more loyal, but that does not mean they wont uninstall the app if it does not meet their expectations! To help retailers benchmark and prioritize improvements in their apps […].
Forrester eCommerce
MARCH 17, 2020
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series.
Retail TouchPoints
FEBRUARY 14, 2023
Disruption — I hate that word; you don’t want to disrupt,” he said at an event hosted by retail management platform Trax in January 2023. “No Everything about Method was different from what consumers were used to, from the aesthetic to the name.
Retail TouchPoints
SEPTEMBER 1, 2022
Desire Company CEO Eric Sheinkop discussed the survey results with Retail TouchPoints : Retail TouchPoints (RTP): What’s the significance of the fact that so many consumers doubt influencers even use the products they’re recommending?
Forrester eCommerce
OCTOBER 18, 2022
Learn how US consumers’ attitudes and behaviors are impacting their environmentally sustainable shopping habits. Age of the Customer B2C Marketing Climate Action digital business Retail Retail Trends Sustainability
Retail TouchPoints
JULY 29, 2022
People think about promiscuity in a sexual context, but what we really mean here is an openness, a willingness to try something new ,” said Brooks in a session at the Retail Innovation Conference & Expo (RICE) earlier this year. This training hasn’t just come from the world of retail.
Retail TouchPoints
MARCH 18, 2022
A growing number of consumers are concerned about how their purchasing decisions impact the planet, but even the most sustainability-savvy customer may be confused about how best to align purchases with their green principles.
Retail Technology Review
OCTOBER 4, 2021
Data Capture Internet RetailingOnline shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.
Retail TouchPoints
DECEMBER 20, 2021
Consumer habits changed drastically last year as people went online to shop. These expected omnichannel shopping experiences will fuel the brand relationships that consumers crave and will keep them coming back for more. focused on the retail, consumer and travel industries.
BigCommerce
SEPTEMBER 22, 2022
We commissioned a… Make It Big Podcast Brands ecommerce podcast fashion Make It Big MIB MIB Podcast Pablo Gallaga Podcast retail Shelley Kilpatrick The Make It Big Podcast thought leadership
Retail TouchPoints
SEPTEMBER 9, 2022
The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. Additionally, consumers are looking for frictionless access to sustainability information.
RetailDive
FEBRUARY 22, 2023
A few brands are out of favor, while others are making a comeback, as consumers across income levels continue to shop for upscale goods
Retail Technology Review
JULY 27, 2021
Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour. Critical Issues Internet Retailing
Retail TouchPoints
DECEMBER 22, 2022
The holiday season has always been a core period for retailers to level up their in-store experiences. The Judges’ Choice award was initially created during the pandemic to allow brands and retailers across the U.S.
Forrester eCommerce
JULY 13, 2022
CMOs cannot simply dust off their recession playbooks from years past and expect to understand — let alone serve — customers today: The unique combination of social, economic, and political tensions in this moment will shape when, where, and why consumers are […].
Retail TouchPoints
FEBRUARY 27, 2023
With competition on the rise and customer acquisition costs increasing, digitally native brands are increasingly looking to brick-and-mortar to expand their businesses and connect with consumers.
IntelligenceNode
FEBRUARY 22, 2023
2020 and 2021 saw a whirlwind of changes in retail spending habits amongst shoppers. In 2020, consumers took time to adapt to the changes brought about by the pandemic, slowing. The post How Consumers are Responding to Inflation in 2023 appeared first on Blog.
RTP blog
MARCH 29, 2019
By Ashwin Ramasamy, PipeCandy If you’re a follower of retail, you have definitely stumbled upon these terms in your newsfeed — DTC, D2C, DNVB. Andy Dunn, the co-founder of men’s clothing retailer Bonobos, coined the term “DNVB ” which stands for Digitally Native Vertical Brands. Instead, they tend to play end-to-end from product design, development, production, marketing and customer experience, effectively taking middlemen like retailers and distributors out of the picture.
Retail TouchPoints
SEPTEMBER 16, 2021
For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. Whether social commerce will play a crucial role in retail going forward is no longer a question.
Retail TouchPoints
JANUARY 12, 2023
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. New to this year’s event is the Consumer Product Showcase , offering SMB brands the opportunity to show off innovative customer-facing products.
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