Retail TouchPoints

OCTOBER 27, 2023

Human rights advocates are applauding Canada’s new supply chain law. Regardless of their industry, companies that meet these criteria must produce annual reports outlining their due diligence measures to identify and mitigate the risk of modern slavery in their supply chains. The law, which goes into effect Jan.

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Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Furthermore, product substitution allows businesses to diversify their sourcing to mitigate supply chain risks.

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Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

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Supplies eCommerce Shipping Costs Customer Loyalty 329

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

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Supplies Shipping Costs Consumer Definition 290

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport.

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Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

JUNE 9, 2023

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items. Sustainability can be highly data-driven.

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lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business. items, etc).

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

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Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

OCTOBER 28, 2021

While most retailers are struggling to deal with product delays and shortages this holiday season, one retail sector has a seemingly unlimited supply of goods – resale. This supply influx is echoed in reports from other resale platforms. billion items. ‘Tis the Season for Secondhand. billion spent last year. in the report.

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ESW

NOVEMBER 29, 2023

With this expansion comes challenges, such as the shipping and handling of products classified as dangerous goods. Getting these products into the hands of consumers safely requires extra precautions, packaging and documentation. As a result, they are subject to handling, shipping, packaging and transportation regulations.

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lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

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Shipping Costs Shipping eCommerce Marketing 130

ROI Revolution

OCTOBER 29, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. What’s the reason for the supply chain strain? Published October 29, 2021. October 29.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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Supplies Shipping Costs Travel Multi-channel 278

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Cost-effective shipping and handling: Outsourcing can save your business a large amount of money over time.

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Supplies Shipping Costs Fulfillment Shipping 279

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

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Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

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Supplies Retail Fulfillment Channel 257

ROI Revolution

DECEMBER 7, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis.

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Shipping Costs Shipping Supplies Fulfillment 78

ROI Revolution

NOVEMBER 5, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. The reasons underlying the global supply chain crisis are manifold. November 5.

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Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

DECEMBER 18, 2020

The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. Improve Supply Chains, Boost Customer Satisfaction.

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Retail TouchPoints

AUGUST 11, 2020

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

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Shipping Costs Shipping Merchant Services eCommerce 289

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses.

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Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

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Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

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Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

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Retail TouchPoints

JUNE 30, 2020

One surefire outcome already taking place across global trade and the domestic supply chain is the shift toward reshoring. The globalization of our supply chain has been a developing story for decades. In addition to streamlining the supply chain and improving safety, bringing manufacturing back to the U.S. and abroad.

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Supplies Shipping Costs Operations Travel 243

Retail TouchPoints

MARCH 6, 2024

While it can certainly offset labor and transportation costs associated with return logistics, such as return shipping, disposition, refurbishment and destruction, there are many variables in the mix of determining whether this approach can help shelter profits.

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Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Retail TouchPoints

DECEMBER 28, 2020

That plan includes the supply chains and global networks that support retailers — and now they are in need of a solution. Businesses have been carefully evaluating their supply chains and have come to realize that their logistics networks may not be as resilient as they once thought.

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Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

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Payment Services eCommerce Shipping Costs Multi-channel 321

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. A report conducted by ShipStation found that consumers are ready to shop more than they were the last holiday season , as effects from the pandemic linger. Buy supplies now.

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Shipping Merchant Services Shipping Labels Supplies 148

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. This can give you a headstart in your process towards making data-backed decisions to optimize their supply chain during the critical Holiday season and beyond.

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Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retail TouchPoints

AUGUST 10, 2020

However, when it comes to retail specifically, oftentimes the customer experience is fully dependent on the supply chain experience. Enter the Chief Supply Chain Officer (CSCO). And a subset that is top of mind for retailers (especially right now) is the supply chain. Internal And External Visibility Into The Supply Chain.

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Supplies eCommerce Merchant Services Retail 191

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.” in an interview with Retail TouchPoints. Unemployment is at 3.5%

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Shipping Costs Fulfillment Shipping Customer Loyalty 278

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Expected consumer spending – Consumers in the United States are projected to spend $8.05

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