Retail TouchPoints

JUNE 9, 2022

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. Retail TouchPoints (RTP): How can marketing and, specifically, social media help brands better manage consumer demand?

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Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

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Retail TouchPoints

OCTOBER 27, 2023

Human rights advocates are applauding Canada’s new supply chain law. Regardless of their industry, companies that meet these criteria must produce annual reports outlining their due diligence measures to identify and mitigate the risk of modern slavery in their supply chains. The law, which goes into effect Jan.

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Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

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Retail TouchPoints

NOVEMBER 7, 2022

Consumers can’t get enough — the average digital content consumption is now six hours and 59 minutes per day, and that number is only going to continue to grow. The answer is simple: they need to focus on their content supply chain and to put their customers to work for them. The Content Supply Chain Issue. Key Takeaways.

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Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. According to a recent Deloitte study, 90% of companies that use supply chain data to increase the level of transparency for their consumers experience an increase in profit.

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Retail TouchPoints

JULY 28, 2023

Rural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — The retailer currently has 2,200 locations and will open approximately 70 new stores this year, said John Ordus, Tractor Supply’s EVP and Chief Stores Officer on the company’s Q2 earnings call.

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Retail TouchPoints

MAY 4, 2022

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. Haynor’s 30 -year career includes his recent role as SVP of Global Industrial Supply Chain at water treatment company Ecolab, Inc.

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Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

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Forrester eCommerce

OCTOBER 28, 2021

Align Finance, Sales And Marketing For Supply Chain Success Thanks to all of you who helped with our Supply Chain Tech Tide research about the maturity and business value of supply chain applications.

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Retail TouchPoints

MAY 20, 2022

REI Co-op has named Sylvia Wilks to the newly created role of SVP, Chief Supply Chain Officer, effective May 23, 2022. Wilks will be responsible for the strategic leadership of REI’s global supply chain, working with other leaders across the organization to develop its network and support the company’s growth.

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Retail TouchPoints

JULY 24, 2023

Through ReStart, we can create new pathways into the brand and reach a growing community of conscientious consumers,” said Melanie Allen, Chief Marketing Officer at Brooks in a statement. “The expansive and complex nature of our manufacturing supply chain makes this visibility difficult. .

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Retail TouchPoints

NOVEMBER 17, 2023

Furthermore, product substitution allows businesses to diversify their sourcing to mitigate supply chain risks. Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly. For example, a kitchenware and cutlery company might offer two grades of knife sets.

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Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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Retail TouchPoints

NOVEMBER 8, 2021

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. The Quiet Logistics team shares our vision for an asset-light, technology-led supply chain network and brings strong expertise.”.

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Retail TouchPoints

DECEMBER 22, 2020

Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. The retailer’s plan to better connect with consumers will include “scaling direct connections with contactable members,” according to Matt Friend, EVP and CFO at Nike. 18 call with analysts.

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Retail TouchPoints

OCTOBER 28, 2021

While most retailers are struggling to deal with product delays and shortages this holiday season, one retail sector has a seemingly unlimited supply of goods – resale. This supply influx is echoed in reports from other resale platforms. billion items. ‘Tis the Season for Secondhand. billion spent last year. in the report.

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Retail TouchPoints

MAY 26, 2022

Digital sports platform Fanatics has partnered with supply chain solution Quiet Platforms — a wholly owned subsidiary of American Eagle Outfitters Inc. Quiet Platforms’ “shared supply chain” solution allows companies to collaborate to solve common logistics, fulfillment and delivery challenges.

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Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31.

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Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Seems simple enough, right?

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Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. So this year, the focus on the supply side will be very much about the product quality itself. As a global company that is U.S.

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RetailDive

DECEMBER 20, 2021

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.

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Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

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Retail TouchPoints

JUNE 9, 2023

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items. Sustainability can be highly data-driven.

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Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

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Retail TouchPoints

DECEMBER 18, 2020

The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. Improve Supply Chains, Boost Customer Satisfaction.

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Retail TouchPoints

MARCH 30, 2023

The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.

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Forrester eCommerce

JANUARY 29, 2019

The list of these digitally native, direct-to-consumer (DTC) challenger brands goes on and on — and incumbent consumer brands have taken notice almost as quickly as consumers themselves have turned to these up-and-comers for the products and services they need.

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Retail TouchPoints

JUNE 7, 2022

After a 23-year career with Amazon , Dave Clark, CEO of the Worldwide Consumer, has resigned, effective July 1. In an online note, Clark shared that he had mulled leaving the company for some time but wanted to position Amazon’s consumer business teams for success. “We

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Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. With the power of a smart supply chain, retailers can get the best of both worlds through hybrid manufacturing.

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Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. For brands, recommerce expands the lifecycle of existing products and supply chains.

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Retail TouchPoints

DECEMBER 20, 2021

Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online.

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