Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 263

Merchant Services Small Business Retail Social Media Shopify 263

Retail TouchPoints

APRIL 17, 2023

Men’s Wearhouse is enhancing its digital experience with the launch of Wedding Wingman, a digital tool designed to assist grooms and groomsmen in selecting the perfect look for the wedding day by providing inspiration and guidance for selecting wedding attire.

Apparel 304

Apparel Omnichannel Technology Customer 304

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. It goes without saying that great service is important.

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

JANUARY 29, 2024

For many retailers, the bulk of their greenhouse gas emissions come from consumers using the products they sell,” said Tim Weiss, CEO of Optera in a statement. It will be published by March 2024, in time for retailers to leverage the initial database for their next round of emissions reporting.

Outdoor 277

Outdoor Electronics Retail Consumer 277

Algopix

MARCH 17, 2024

To succeed in the bustling marketplace of Amazon, sellers need to arm themselves with the right tools and strategies for product discovery. Product discovery tools play a crucial role in helping sellers identify profitable niches, analyze market trends, and stay ahead of the competition.

eCommerce 117

eCommerce Information Improvements Consumer 117

Retail TouchPoints

APRIL 25, 2023

The payments provider also is adding new tools designed to help retailers and content creators engage with their audiences in more effective ways. Customer Tools Enable Greater Discovery Customer-facing additions include the new discovery shopping feed, powered by Klarna’s in-house AI recommendation engine.

Payment Services 290

Payment Services Social Media Recommendation Consumer 290

Algopix

MARCH 12, 2024

Amidst this pursuit, leveraging the right tools and resources becomes paramount. In 2024, as the competition intensifies, staying ahead necessitates harnessing the power of cutting-edge Amazon product research tools. The Top Amazon Product Research Tools for 2024 1.

PPC 119

PPC eCommerce Conversion Optimization Information 119

Forrester eCommerce

MAY 17, 2018

Consumer technology and all the disruption it continues to cause can’t happen without tools. But when I invoke the word tools, I am not referring to the tools themselves, I’m referring to our human habit of creating and using tools, even defining ourselves by those tools. True enough.

Consumer 186

Consumer Reference Technology Customer 186

Retail TouchPoints

JANUARY 4, 2023

While consumers enjoy the benefits of shopping online, they often find the experience uninspiring and lacking a certain je ne sais quoi that accompanies shopping at their favorite stores in person. But businesses are discovering that digital tools can provide customers with a new way to provide a personalized and engaging shopping experience.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Practical eCommerce

MARCH 28, 2024

Internal links are critical for organic search rankings — and mega time-consuming. The post AI-powered Internal Linking Tools appeared first on Practical Ecommerce. Yes, AI can help.

eCommerce 89

eCommerce Consumer 89

Groove

OCTOBER 10, 2023

In this chapter, we embark on a journey through the world of SEO AI tools, exploring their exceptional capabilities and revealing how they empower businesses to stay ahead in the competitive search rankings. AI-powered SEO tools represent a paradigm shift, fusing human expertise with the computational power of AI algorithms.

Merchant Services 195

Merchant Services eCommerce SEO Improvements 195

Retail TouchPoints

MARCH 27, 2023

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We

Recommendation 317

Recommendation Technology Management Customer 317

Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. and globally, we need a message that will resonate with more consumers, not just young urbanites.

Apparel 336

Apparel Consumer Fashion Information 336

Groove

OCTOBER 10, 2023

In this chapter, we embark on a journey through the world of SEO AI tools, exploring their exceptional capabilities and revealing how they empower businesses to stay ahead in the competitive search rankings. AI-powered SEO tools represent a paradigm shift, fusing human expertise with the computational power of AI algorithms.

SEO 195

SEO Merchant Services eCommerce Improvements 195

RetailWire

DECEMBER 18, 2023

Consumers have been concerned that their devices may be selling data to advertisers. A new "Active Listening" tool now takes this worry to a heightened level.

Consumer 75

Consumer 75

Retail TouchPoints

MARCH 3, 2023

Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Combining data-informed experiences with customer support can open avenues for retailers to offer unmatched personalization to their consumers. Personalization is now a hygiene and customers have come to expect it regardless.

Consumer 283

Consumer Customer Loyalty Customer Experience Recommendation 283

Kissmetrics

JULY 5, 2021

That’s why we’re taking a closer look at automated video creation and some of the best tools your brand can use to expand its content strategy. Some viewers love to sit and consume two hours of content at once. sifting through hours of content to find highlights and memorable moments can quickly become time-consuming.

Social Media 316

Social Media Reference Marketing Presentation 316

Kissmetrics

JULY 12, 2021

Keeping up with what you should be measuring or targeting can be exhausting, difficult, and time-consuming. But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. This tool is perfect for helping sales teams shorten sales cycles.

Marketing 362

Marketing Payment Services Payments Events 362

Kissmetrics

DECEMBER 22, 2020

You could also invest in some tools that will make working with influencers simpler. Try using influencer marketing tools for e-commerce brands that make working with influencers easier by bringing the influencers to you. Why Your E-Commerce Business Should Use Influencer Marketing Tools. So what’s the answer?

eCommerce 356

eCommerce Payment Services Marketing Shopify 356

Retail TouchPoints

MARCH 24, 2023

consumers look for products on retail websites ( 69% ), followed closely by general website browsing ( 63% ). Rainbow Shops is using Google Cloud’s AI tools to create an undeniably better shopping experience for our customers,” said David Cost, VP of Ecommerce and Marketing at Rainbow Shops in a statement. “In

Shopify 306

Shopify Merchant Services Recommendation eCommerce 306

Practical eCommerce

DECEMBER 5, 2023

Deciphering a long or complex document is daunting and time-consuming. The post AI Tools to Analyze Complex Documents appeared first on Practical Ecommerce.

Document 105

Document eCommerce Consumer 105

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods eCommerce 324

Retail TouchPoints

FEBRUARY 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. The pandemic has forever altered consumer behavior, and this year in particular consumers find themselves in a kind of limbo — hope is on the horizon, but “normal” isn’t here yet.

Consumer 347

Consumer Omnichannel Events Customer Experience 347

Retail TouchPoints

MARCH 29, 2022

HomeGoods is exploring a new kind of digital experience with the launch of HomeGoods Dream Vibes, a tool that helps shoppers turn their dreams into interior décor inspiration. The tool has its own dedicated website and provides users with a snapshot full of shoppable ideas following a three-step process.

Consumer 245

Consumer Information Management Retail 245

Retail TouchPoints

AUGUST 12, 2022

2022 Hot 25 Retailers list — which identifies the brands that boosted their domestic sales by the highest percentages in 2021 compared to 2020 —exemplify three strong COVID-era trends: do-it-yourselfism, consumer preferences for more casual and value-priced apparel and increased alcohol consumption. The Kantar-NRF U.S.

Apparel 246

Apparel Hobbies Retail Shipping Costs 246

Retail TouchPoints

APRIL 11, 2023

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space.

Home Furnishings 275

Home Furnishings Consumer Document Improvements 275

Groove

MARCH 15, 2021

Convenient for both businesses and consumers, eCommerce live chat addresses customer pain points instantly, allows for cross-selling and up-selling opportunities with personalized product recommendations and decreases shopping cart abandonment by answering customer inquiries promptly. How eCommerce Live Chat Benefits Brands & Consumers.

Live Chat 343

Live Chat Consumer eCommerce Shopping Carts 343

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. Our enterprise tech stack is consumer-centric,” said Scott Saeger, CIO of GNC in an interview with Retail TouchPoints.

Omnichannel 264

Omnichannel POS Mobile Operations 264

Retail TouchPoints

FEBRUARY 13, 2023

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder , an interactive tool designed to help site visitors find the perfect gift for everyone — from infants to adults. Camp implemented a robust marketing approach, including email and advertising, to promote the tool and drive engagement.

Gifts 277

Gifts Toys eCommerce Recommendation 277

Kissmetrics

MAY 20, 2021

Thanks to no-code creation tools. The utility doesn’t stop there: No-code tools can help entrepreneurs and marketers achieve feats that in the past were reserved exclusively for programmers. These tools also support automated processes, allowing organizations and individuals to save time by automating time-consuming tasks.

Payment Services 256

Payment Services eCommerce Management Channel 256

Retail TouchPoints

MARCH 16, 2023

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

Consumer 290

Consumer Leisure Technology Travel 290

Retail TouchPoints

JANUARY 30, 2024

Sales generated through general user content would eliminate the need to pay any commission in some cases, and also could make the experience more palatable for consumers, some of whom have complained about the commercialization of content on the platform. TikTok to Build Physical Studios in the U.S. cities, beginning with Los Angeles.

Social Media 264

Social Media Information Technology Consumer 264

Retail TouchPoints

FEBRUARY 7, 2022

Dickies rolled out the tool in May 2021 to help address one of its customers’ biggest points of friction: 50% of all support questions were related to size. The research concluded that the tool had “made a positive impact on Dickies brand image and was perceived to be strong in delivering a young and innovative image and sense of style.”.

Recommendation 264

Recommendation Improvements Customer Consumer 264

Retail TouchPoints

FEBRUARY 14, 2022

EVP and CFO Shawn Guertin announced estimated capital expenditures as high as $3 billion to “invest in technology and digital enhancements to improve the consumer experience as well as our community locations” during a Feb. Our self-service digital tool enables individuals to complete traditional paperwork in advance of their appointment.

Technology 289

Technology Improvements Consumer Electronics 289

Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

Consumer 264

Consumer Merchant Services Retail Social Media 264

Retail TouchPoints

NOVEMBER 8, 2021

No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in the Lowe’s iOS app, by the end of Q1 2022. (An An embedded video demonstrates how the solution works.).

Technology 287

Technology Information Customer Consumer 287

Retail TouchPoints

MARCH 24, 2022

” The suite of enterprise-grade tools will be housed under the new Instacart Platform banner, bringing together a range of solutions to help retailers digitize their end-to-end grocery operation. We are eager to continue to test and iterate on these new concepts as consumer needs continue to evolve.”

Fulfillment 278

Fulfillment eCommerce Operations Omnichannel 278