Groove

MAY 15, 2023

Ensuring that your chosen eCommerce platform supports these essential integrations is crucial for creating a seamless experience for both your customers and your internal team. Salesforce , HubSpot ) for managing customer data and communication. Robust documentation and support resources for developers and users.

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

RTP blog

JANUARY 17, 2018

Today, mobile-enabled City Furniture associates have access to customer data and analytics-driven information to make personal product recommendations, leading to more than 28% increase in in-home warranty revenue.

Mobile 300

Mobile Retail eCommerce Shipping Costs 300

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Document 299

Email Audience

MAY 30, 2022

A Customer Relationship Management tool or CRM software provides customer data to your marketing, sales, and service teams. With this data, marketing teams can create better campaigns to attract the right leads. And service teams have all the information to provide excellent customer support. Customer Insights.

Payment Services 59

Payment Services Payments Document Information 59

Algopix

MARCH 9, 2023

This can include documentation, such as receipts, invoices, or shipping labels, to demonstrate compliance with Amazon’s policies and guidelines. You may also want to include customer feedback or reviews that highlight your commitment to providing excellent customer service.

Shipping Labels 83

Shipping Labels Document Shipping Information 83

Kissmetrics

SEPTEMBER 14, 2020

While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. And the CRM you choose should include them as well. Advanced CRM features. Collaborative.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Retail TouchPoints

APRIL 23, 2021

Searching for documents in the office drawer creates a lag in solving crucial issues like resolving customer complaints. Using workflow automation software, one can digitize invoices, forms, employee and customer data, inventory and more. These types of savings are major factors that lead to significant cost benefits.

Retail 281

Retail Operations Customer Retention Order Fulfillment 281

FastSpring

SEPTEMBER 16, 2021

The API documentation? Beyond protecting customer data, your company can be at risk when taking money online. “What measures does it impose to assure it’s safe from scams, phishing, and other digital hacks, which can scare customers away? Is it the interface? Conversion optimization options? Integrations?

Payment Services 122

Payment Services Merchant Services Payments ACH 122

Sailthru

MAY 22, 2018

APIs sit at the heart of all customer data. They enable marketers to automatically pull large sets of the data they need from multiple platforms. And Sailthru’s only allows authorized users to connect, keeping your data secure. Equally important is the documentation. Working with Sailthru.

Document 74

Document Subscription Article Customer Data 74

Sailthru

MAY 8, 2018

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

Multichannel 101

Multichannel Marketing Document Mobile 101

Kissmetrics

MARCH 5, 2021

Databox pulls your data into one cohesive place so you can track performance and see real-time insights. If you’re interested in taking a deeper dive into your KPI benchmarks and building your own custom data dashboard, then Databox is a great choice.

Marketing 287

Marketing Multi-channel Social Media Channel 287

Omnisend

DECEMBER 15, 2020

Documentation is at the core of superior customer support. It provides the background and creates the context necessary for support agents to have a deep understanding of the customer’s case. With always up-to-date documentation, agents can follow best practices and give the most suitable solution to the customer.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

RETAIL MANAGEMENT SOFTWARE

JANUARY 27, 2021

Record your customer data, information the piece you repair, when you repaired it, and even keep information on warranties. With a tray count component, you can keep track of your merchandise throughout the day by documenting which products are in which tray.

Jewelry 57

Jewelry Document Point of Sale Management 57

GetElastic

SEPTEMBER 2, 2021

Limit the use of attaching static content to email and instead promote the use of links and content online when nurturing customers through a buying process. Consider putting core documents like MSAs, Terms and Conditions and Quoting tools online that the buyer and selling can use together when engaging.

B2B 141

B2B Management eCommerce B2C 141

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.  

Customer Loyalty 82

Customer Loyalty Merchant Services Shopify Shipping Costs 82

RETAIL MANAGEMENT SOFTWARE

JANUARY 27, 2021

Record your customer data, information the piece you repair, when you repaired it, and even keep information on warranties. With a tray count component, you can keep track of your merchandise throughout the day by documenting which products are in which tray.

Jewelry 52

Jewelry Document Point of Sale Management 52

Email Audience

JUNE 17, 2022

Once the data is out there, you no longer have control. The repercussions of exposing personal customer data in such a way can be huge. Be very careful about the data you choose to share with third parties (and vendors). Mandatory data protection officers are required to make sure the company is GDPR-compliant.

Marketing 64

Marketing Customer Data Document Article 64

Ecommerce Platforms

FEBRUARY 2, 2023

But fear not; you can seek guidance from Medusa’s self-help developer documentation. Customers can create accounts, save wishlist items, and efficiently manage their shopping cart. In contrast, with Medusa, you’ll need to install and configure certain features with a few lines of code. You can extend and modify the backend endlessly.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Groove

SEPTEMBER 26, 2018

HubSpot’s Growth Stack combines marketing and sales tools to give your entire team access to contacts, customer data, dashboards, reports and pipelines. Document Tools. This “product creep” takes time away from areas that help your business develop and improve. Email Sequences. Inbox Profiles. Email and Call Tracking.

Live Chat 244

Live Chat SEO Information Blog 244

Omnisend

NOVEMBER 13, 2023

Here are steps to ensure data protection and compliance: SSL encryption: Use SSL encryption to secure data transmitted through your contact form. This protects customers’ data from potential breaches. Compliance with regulations: Stay abreast of and comply with data protection laws such as GDPR and CCPA.

Payment Services 88

Payment Services eCommerce WooCommerce Document 88

Ecommerce Platforms

FEBRUARY 15, 2023

You tell Bright Data what kind of data you want (e.g., You can then arrange these insights into custom data sets. I.e., you can focus on data most relevant to your needs. To better illustrate how Bright Data’s datasets could help you, let’s say you’re trying to learn more about customers using your website.

Social Media 183

Social Media Mobile Management Information 183

Ecommerce Platforms

APRIL 16, 2018

Custom analytics. Custom domains. An option to export customer data. Excellent customer support. Teachery Review: Customer Support. Teachery also includes a help center with documentation and articles. A full course editor. An affiliate program. Integrations with email providers. Drip content.

Payments 123

Payments Payment Services Document eCommerce Platforms 123

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses. With an automated process, you can keep track of your inventory throughout the day by documenting each product and each move.

Jewelry 120

Jewelry POS Point of Sale Management 120

RetailMinded

JANUARY 23, 2023

Targeted marketing is made possible by machine learning algorithms that analyze potential customer data. By analyzing this data, AI helps retailers make personalized recommendations to potential customers, significantly increasing conversion rates and resulting in a better return on investment than traditional advertising options.

Payment Services 52

Payment Services Retail Payments Operations 52

iVend

JUNE 9, 2023

Retail POS security is at the frontline of protecting data, reputation and customer trust. Learn how we’re helping retailers to keep data asset safe. Read more The importance security in retail POS systems Retail POS systems hold a lot of secure customer data – name and address, date of birth, payment details.

POS 70

POS Payment Services Retail Information 70

Ecommerce Platforms

FEBRUARY 23, 2021

Customization options. Extensive documentation. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Salesforce is the world’s most popular provider of CRM technology, so you shouldn’t have any issues getting to know your customers better.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

APRIL 16, 2018

Custom analytics. Custom domains. An option to export customer data. Excellent customer support. Teachery Review: Customer Support. Teachery also includes a help center with documentation and articles. A full course editor. An affiliate program. Integrations with email providers. Drip content.

Payments 80

Payments Payment Services Document eCommerce Platforms 80

Ecommerce Platforms

JULY 21, 2022

In addition, on any plan, you have access to Close’s self-help documentation, which includes articles spanning best practices, FAQs, feature explorations, and so on. This will unlock personalized onboarding, a data cleanup service, custom data, and migration services. For a quote, get in touch with their team.

Multi-channel 104

Multi-channel Demo Document Management 104

Ecommerce Platforms

MAY 2, 2023

Protect customer data Whenever you’re selling products online, whether it’s through ecommerce platforms, or via a self-made website, or marketplace, you’ll be responsible for keeping your customer’s details safe and secure.

Shipping Costs 104

Shipping Costs Payment Services Shipping Order Fulfillment 104

Ecommerce Platforms

OCTOBER 4, 2022

Data Analytics. Shopline provides a real-time analytics dashboard that gives insights into customer data, traffic, marketing performance, which products sell best, etc. With Shopline’s Pro versions (more about pricing in a sec), you can review up to a year’s worth of data.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Kibo

SEPTEMBER 27, 2021

By leveraging past user data like browsing behavior, purchase history, demographics/psychographics, and other first and third-party data, retailers can tailor ad messaging, product recommendations, sales and offers, rewards and more. Improved Customer Engagement and Loyalty.

Payments 62

Payments eCommerce Recommendation Improvements 62

Steve Dennis

OCTOBER 31, 2017

While Amazon is often falsely blamed for all of retail’s woes , the “ Amazon Effect ” is both profound and well-documented. While specific financial data is relatively sparse, most indications are that the company is thus far yielding strong performance with its own products. The Amazon chokehold.

eCommerce 68

eCommerce Fashion Supplies Document 68

Ecommerce Platforms

SEPTEMBER 21, 2021

With other solutions, you get payments processed instantly, and your customer data stays private and secure, so you can build customer trust. This is a simple tool, so the Sellfy documentation only consists of around 30 or so items. Sellfy supports sellers in accepting payments online directly through their store.

Payment Services 196

Payment Services Payments PayPal Social Media 196

Retalon

AUGUST 22, 2023

Predictive analytics takes it a step further – leveraging data science to forecast demand with precision. The data deficiency in traditional retail: Just a few decades back, retailers made “guesstimated” inventory decisions since customer data was scarce. They were data rich but information poor.

Retail 41

Retail Merchant Services Arts Supplies 41

Ecommerce Platforms

FEBRUARY 16, 2023

For instance, using Shopify, you can: Manage and process payments safely Process orders and setup shipping Build a customizable and responsive website Manage customer data, order history, and communication Use Shopify apps to bolster marketing, upselling, and social media selling, and extend Shopify's base functionality.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

JANUARY 27, 2023

As such, hackers might see it as an opportunity to obtain valuable data. So, the best live chat software should provide security features to ensure complete privacy for your customers. On top of that, check how the vendor keeps customer data safe. Zendesk for Sales starts at $19 per user per month (billed annually).

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104