Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. AI-powered personalized recommendations.

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Mobile Customer Data Recommendation Fashion 323

Digital Doughnut

MAY 25, 2022

In our last round of UX interviews (December 2021) with our more data-savvy clients (in the fashion ecommerce biz) one thing kept coming up: Detailed consumer insights from first-party customer data are becoming more and more valuable for new product design and sustainable marketing strategy.

Fashion 52

Fashion Marketing Consumer eCommerce Marketing 52

Retail TouchPoints

MARCH 30, 2021

Asian online fashion and lifestyle website Zalora is deploying the Algonomy Hyper-Personalization Suite to offer real-time, personalized interactions across all touch points on its customers’ digital journey, including search, content, browse and product recommendations.

Mobile 246

Mobile eCommerce Accessories Apparel 246

Retail TouchPoints

OCTOBER 31, 2023

Through the effective use of their customer data and clienteling capabilities, retailers can craft deeply personalized shopping experiences, making the wardrobe refresh portion of the RTO journey much more enjoyable for the customer.

Customer 275

Customer Retail Recommendation Fashion 275

Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. Unusual patterns, such as frequent returns of high-value items, or returns from the same address with different customer names, can be flagged for further investigation.

Payment Services 249

Payment Services Shipping Costs Payments Shipping 249

Retail TouchPoints

DECEMBER 2, 2020

The deal includes the Stein Mart nameplate as well as its private label brands, domain names, social media assets and customer data from Hilco Streambank, an IP advisory firm that had been marketing the assets. REV plans to build on Stein Mart’s earlier ecommerce efforts in the retailer’s second life.

eCommerce 173

eCommerce Social Media Retail Accessories 173

Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Moda Operandi: embracing omnichannel and using all data available.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Retail TouchPoints

MARCH 9, 2023

Even compared to other fashion brands, Forever 21’s inventory is vast and changes almost daily. And layered behind all this content is another big investment the retailer recently made — a new customer data platform. “ Anyone who has entered a Forever 21 will know what a herculean task that must have been. said Hawkins.

Omnichannel 277

Omnichannel Social Media Mobile Fashion 277

Retail TouchPoints

MARCH 3, 2023

There are four main tactical challenges that retailers seem to be facing in getting personalization off the ground: Data management, data analytics, alignment of retail organizations across functions and tools and technology enablement. Customers’ data trails can help retailers access preferences, past orders and history.

Consumer 240

Consumer Customer Loyalty Customer Experience Recommendation 240

Wiser

AUGUST 28, 2023

These sophisticated tools harness the power of data and analytics to optimize inventory, drive customer engagement, and enhance overall business performance. The ultimate goal is to increase sales and profitability while delivering an exceptional customer experience.

Retail 146

Retail Fashion Information Customer Data 146

Retail TouchPoints

JANUARY 12, 2023

Product categories include food and beverage, fashion, health and beauty, home and pets, office supplies, and cleaning and baby care. Growth is likely to continue in 2023, fed by the ongoing deprecation of third-party cookies that has made first-party customer data a highly valuable asset for brands and retailers.

Consumer 275

Consumer Food and Beverages Beauty and Health Toys 275

365 Retail

SEPTEMBER 26, 2023

Pro Carrier’s main clients cover the fashion, sports, and health and beauty industries, including some of the UK’s best known fashion brands, such as JD Sports, Ted Baker and Oh Polly. Our team is in a strong position to support the rapidly growing European eCommerce market.”

Beauty and Health 59

Beauty and Health Shipping Costs Fashion Shipping 59

Retail TouchPoints

JUNE 22, 2021

“There is significant untapped potential within Saks OFF 5TH’s digital business, and with the right investments to support our overall customer experience we will drive exponential growth,” said Thomas in a statement. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 163

Specialty Retailers Other Apparel Department Stores 163

Retail TouchPoints

SEPTEMBER 14, 2022

Creator-led livestreams featuring limited-edition or exclusive products in certain categories like beauty and fashion may find some success, but live shopping shouldn’t be a core part of most brands’ social commerce strategies.”. Dissecting the reasons why live shopping isn’t taking off on social in the U.S. In the U.S.,

Social Media 267

Social Media Consumer Fashion Shopify 267

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards.

Social Media 270

Social Media Consumer Information Marketing 270

Retail TouchPoints

MAY 29, 2020

As consumer behavior changes due to rules that dictate “shelter in place” and social distancing, retailers can adapt and meet customers where they are right now: most likely, at home. Loyal customers are returning and increasing average order values (AOV). However, sessions are significantly down. in mid-April 2020.

eCommerce 175

eCommerce Fashion Consumer Omnichannel 175

365 Retail

NOVEMBER 30, 2022

Secret Sales , the premium non-full-price marketplace for fashion, sportswear and beauty brands, today announced its partnership with Kurt Geiger Limited , the luxury British footwear and accessories brand. The post Kurt Geiger launches on Secret Sales appeared first on 365 RETAIL | Retail Technology News.

Accessories 59

Accessories Fashion PPC Presentation 59

Optimizely

JUNE 6, 2019

It’s likely that Sephora dug into their customer data to find the average time between repeat purchases of the same product, to get precise insights into the timing of the send. With so many brands for both mens’ and womens’ fashions, shoppers can quickly get lost in a sea of product pages. Target’s Data-Driven Decision Making.

Beauty and Health 150

Beauty and Health Marketing Retail Customer Data 150

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Showcase items that are in high demand during springtime, such as gardening supplies, outdoor furniture, spring fashion trends, seasonal foods, and wellness products. Offer Spring-Themed Promotions: Entice customers with special promotions and discounts tailored to the spring season.

Retail 77

Retail Outdoor Omnichannel Presentation 77

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 276

Merchant Services Shipping Costs Retail Social Media 276

Retail TouchPoints

AUGUST 10, 2022

Retailers also need to harness data and technology better, to gain insights that can help pass on cost savings to consumers. If retailers can leverage customer data strategically, they can better understand responses to price increases and gauge how to react in each product category.

Retail 262

Retail Technology Consumer Banking 262

Retail TouchPoints

OCTOBER 13, 2022

To win in the uber-competitive luxury game, companies need more than just recognizable brand names and fashionable seasonal lines,” said Stefano Galassi, an open innovation adviser for luxury brands. Customer centricity and elevated personalization add a layer to the products themselves that can help a brand stand out in a sea of players.”.

Payment Services 264

Payment Services Fashion Travel Information 264

365 Retail

JANUARY 29, 2024

Data-Driven Decision Making The success of sportsbooks is heavily reliant on data analytics to understand customer preferences and behavior. Retailers can implement similar strategies by collecting and analyzing customer data to tailor their product offerings, marketing campaigns, and overall business strategy.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

365 Retail

OCTOBER 12, 2023

There’s no ignoring the ever-growing threat posed by online fast fashion giant, Shein. Thomas Hill, Co-Founder and Chief Customer Officer, HyperFinity So, how exactly has Shein won such a vast share of the fast fashion market, and what can other retailers do to keep up? However, it’s not all fashion unicorns and rainbows.

Retail 52

Retail Fashion Social Media Travel 52

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 72

Customer Experience Customer Customer Data Customer Loyalty 72

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Optimizely

FEBRUARY 19, 2021

Assuming you’re running your business with the assistance of a CDP (Customer Data Platform), ESP (Email Service Provider) or CRM (Customer Relationship Management), any one of these programs can be integrated with a direct mail marketing campaign. For the purposes of this blog, let’s stick with the example of the CDP.

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

RTP blog

AUGUST 16, 2017

When I’m buying a three-piece suit, I want an experience (namely someone to help fashion-challenged me feel confident about my purchase). Klaudia Tirico, Features Editor: This conversation boils down to knowing your customers and knowing them well. That makes sense to me.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

365 Retail

OCTOBER 20, 2021

Orders are up 10% compared to an already successful Q3 2020, and the data shows referrals, up 15% YoY, are a key driver of this growth: consumers shared food and drinks brands 30% more in Q3 compared to the same quarter last year.

Beauty and Health 75

Beauty and Health Gifts Online Retail Fashion 75

lateshipment

JANUARY 17, 2023

Hyper-personalization – With the help of shared customer data from tech stack integrations, you can enable different customer-oriented departments to initiate contextual communication with your customers based on their recent purchases, interests, etc. But what’s new in omnichannel commerce in 2023?

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Optimizely

AUGUST 21, 2017

In order to scale fashion online, you need an infinite supply of inventory. There is a new category of retailers that are empowering their customers to sell directly through their platforms, or offering brands a ready-made and social-savvy audience. While digital brands are thriving, they still see a need for physical space.

Mobile 180

Mobile Magazine Fashion Omnichannel 180

Smile.io

AUGUST 25, 2023

Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. 5 Loyalty Program Examples in the Fashion Industry A well-designed loyalty program can keep you ahead in the highly competitive fashion industry.

Customer Loyalty 75

Customer Loyalty Beauty and Health Food and Beverages Customer 75

UpSellIt

FEBRUARY 26, 2024

Some examples include a 24% email conversion rate for electronic retailers, a 14% lead collection rate for fashion brands, and a 4% increase in revenue leveraging our “save your cart” solution, Cart Preserver.

Customer Loyalty 110

Customer Loyalty Conversion Optimization Shopping Carts Technology 110

Retail TouchPoints

SEPTEMBER 28, 2020

While Amazon and many big box retailers have announced their seasonal hiring plans, department stores and fashion chains have been notably, but not unexpectedly, quiet. Retailers’ fortunes heading into Q4 are strongly tied to whether they were deemed essential or non-essential retailers during the COVID shutdowns.

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Fulfillment Department Stores Shipping Costs eCommerce 305

Retail TouchPoints

NOVEMBER 10, 2020

From household name brands declaring bankruptcy, to Amazon consolidating its ecommerce dominance, to curbside delivery options becoming a coveted competitive differentiator across categories ranging from electronics to grocery to fashion, the landscape for retailers looks radically different than it did 12 months ago.

Retail 288

Retail Shipping Costs Fulfillment Shipping 288

365 Retail

MAY 30, 2022

Even the Nintendo Wii, which rose to be the sixth biggest-selling games console of all time through a promise of immersive, physical gameplay, largely saw players return to sedentary button-mashing in classic ‘couch/controller’ fashion. Building the foundations.

eCommerce 124

eCommerce Retail Customer Experience Technology 124

Retail TouchPoints

DECEMBER 13, 2021

A second bucket is [focused on creating] customer-centric, data-driven organizations: building out customer data platforms (CDPs) for personalization and improved demand forecasting; how to take in more signals and get to better forecasts and have less stockouts.

Channel 182

Channel Omnichannel Retail Merchant Services 182