Retail TouchPoints

OCTOBER 25, 2023

Provide Immediate Value in Exchange for Customer Data Retailers can take advantage of the holiday influx of new customers by gathering data such as an email address, but they must handle these requests carefully.

Multi-channel 314

Multi-channel Customer Experience Mobile Improvements 314

365 Retail

APRIL 3, 2024

Because my data is so disconnected, the AI concierge only has an order associated with my name from two years ago, which was actually a gift. Solving the data quality problem The critical first element to powering an effective AI strategy is a unified customer data foundation.

Customer 73

Customer Outdoor Customer Data Customer Experience 73

iVend

OCTOBER 10, 2023

As we race headlong into the holiday season, the best gift that retailers could receive would be…a crystal ball. Read how our technology gives retailers the gift of growth. Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix.

Technology 98

Technology POS Retail Gifts 98

Retail TouchPoints

NOVEMBER 18, 2021

Recent data shows that people plan to buy more gifts and spend more money than they did in 2020. In this rapidly changing environment, retailers need a powerful data platform that can help them adapt and respond with more flexibility and agility than ever before to capture digital and omnichannel shoppers and optimize their inventory.

Shipping Costs 232

Shipping Costs Retail Omnichannel Supplies 232

Omnisend

JULY 14, 2023

Buy one, gift one. Launch a “Buy One, Gift One” campaign where every purchase enables the customer to send a similar item as a gift to a friend at a discounted price or even for free. This not only drives sales but also helps spread the word about your brand among your customers’ friends. . #3 Got a friend?

Reference 78

Reference Gifts Jewelry eCommerce 78

Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer.

Social Media 261

Social Media Multi-channel Customer Loyalty Shopify 261

Optimizely

JUNE 10, 2020

Once enrolled in their Beauty Insider Program you get points for every purchase and points can be redeemed for different gifts (and recently, they introduced the ability to use points for savings on your purchase). Sephora frequently swaps out their rewards gifts, giving you something to look forward to every time you shop.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Smile.io

NOVEMBER 29, 2023

Exclusive free products as tier welcome gifts  While it is a transactional reward, free products still work exceptionally well in luxury industries. Diamond tier members are gifted a care package of a branded hoodie, crewneck, beanie, trucker hat, and colorful socks, as well as their choice of one free clothing item.

Gifts 53

Gifts Customer Retention Events Customer Loyalty 53

Omnisend

DECEMBER 7, 2021

Reaching out with after-holiday sales campaigns allows you to show appreciation for loyal customers who supported you through the busy holiday season. You can offer relief from the pressure of shopping for gifts and let them treat themselves a little with tempting deals and other perks.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Retail TouchPoints

MAY 25, 2022

This is before they even address the issue of managing customer data. Customers are also becoming more wary of the way retailers are storing their data. Businesses need to be transparent about their data protection approach and adapt existing procedures in line with digital innovation and regulatory expectation.

Customer Loyalty 279

Customer Loyalty Customer Consumer Gifts 279

Retail TouchPoints

AUGUST 30, 2023

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Tip 2: Simplify the cart and checkout process.

Shipping Costs 213

Shipping Costs Improvements Live Chat Retail 213

Retail TouchPoints

SEPTEMBER 28, 2020

In its release on seasonal hires, Walmart cited internal customer data showing that “ 87% of customers who shopped Walmart over the past six months say they plan to seek out deals and great prices earlier this year to better prepare for the holiday season, with one in three customers planning to start their holiday shopping before early November.”.

Fulfillment 301

Fulfillment Department Stores Shipping Costs eCommerce 301

RTP blog

JULY 20, 2018

On average, customers spend 3.3X the value of the gift card (across all verticals). Elery Pfeffer is a technology entrepreneur and current CEO and founder of Nift , a platform that empowers neighborhood businesses to help promote one another through free, local gifts.

Small Business Retail 150

Small Business Retail Gifts Merchant Services eCommerce 150

Inflow Insights

AUGUST 4, 2021

It’s a no-brainer, but it’s the foundation to successful holiday ads for social media: Use seasonal copy, images, and videos to connect with your customers and motivate them to purchase. Your seasonal touches can be outright and obvious, like advertising certain products as Christmas or Hanukkah gifts. Don’t forget about Pinterest.

Social Media 134

Social Media eCommerce Gifts Recommendation 134

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 98

POS Payment Services Payments Omnichannel 98

Optimizely

JUNE 25, 2019

Get inspired by how these brands use their customer data to drive customer loyalty and revenue for their beauty brand. Rihanna’s beauty brand Fenty smartly uses a quiz on the website to gather as much data from its customers as possible. Laura Mercier also includes a free gift as an incentive to purchase.

Recommendation 150

Recommendation Customer Data Customer Loyalty Gifts 150

Sailthru

NOVEMBER 25, 2019

A RetailMeNot survey found that 70% of shoppers were already buying holiday gifts on Prime Day – in July. For one, ecommerce giants like Amazon have trained customers to expect fast (and free) shipping and personalization. These recommendations can help shoppers choose a gift that is popular this season.

Gifts 78

Gifts Recommendation Shopping Carts Social Media 78

Omnisend

FEBRUARY 27, 2023

It’s a day for all women; for that reason, the products or gifts don’t need to be romantic or family-themed. Colleagues or managers can also send their female employees gifts to mark the occasion. Buy One, Gift One: Celebrate Women with BOGO Free Gift ? ? It’s International Women’s Day!

Gifts 88

Gifts Shipping Recommendation Information 88

Retail TouchPoints

DECEMBER 30, 2021

Once they’re in, they can make purchases with the victim’s stored payment data and rewards points, including items for resale and gift cards they can convert to cryptocurrency to fund other illegal activities. Screen every order, even those from returning customers.

Merchant Services 263

Merchant Services Customer Payment Services Social Media 263

Kissmetrics

JUNE 1, 2021

Whether it’s for a loved one or a colleague at work, getting a gift for someone is never easy. That’s why if you run an e-commerce store, you should make it easy for your customers to select one of your products as a gift. Why Should You Create Gift Guides for Your E-Commerce Site? Identify Your Audience.

eCommerce 266

eCommerce Gifts Social Media SEO 266

Retail TouchPoints

JANUARY 27, 2021

According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. The past six months have been tough, even punishing, for many retailers, but there was good news this past holiday season.

Retail 278

Retail Social Media Channel Multichannel 278

Optimizely

SEPTEMBER 11, 2018

Have you ever actually asked your customers what they think of your B2C brand? If not, you’re missing out on key data points. While it’s vital to collect and analyze customer data across channels and devices, it isn’t enough to track email opens, social media likes, and website visits alone.

Customer 250

Customer B2C Social Media Improvements 250

Dynamic Action

AUGUST 11, 2023

With access to insights from visual merchandising tools, on-demand reports, accessible metrics and customer data insights, you will be equipped with the tools to build a visual and personalized “trading opportunity calendar.” With recommended actions, moments that matter to your customer become clear much more quickly.

Customer 62

Customer Customer Data Recommendation Demo 62

Optimizely

FEBRUARY 19, 2021

For my birthday every year, I still receive a tangible gift card to my favorite retailers rather than getting one via email, although other businesses still resort to that as well. How come certain businesses still find direct mail marketing as an effective way to stay top of mind and engage with customers? But what does it all mean?

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

RTP blog

APRIL 16, 2018

There are more ways to segment the data, of course. In each case, you can use your data to fine-tune your email campaigns to reach proven gift buyers before holidays, send new-product launch day information to your “have to have it first” customers, and so on.

Shipping Costs 150

Shipping Costs Merchant Services Customer eCommerce 150

365 Retail

OCTOBER 20, 2021

After a stellar 2020, the gifts and occasions sector has struggled to sustain its rapid growth, with sales down 30% year on year. This is 22% higher than pre-pandemic however, and customers are 50% more likely to recommend ecommerce brands in this sector than in Q3 2020.

Beauty and Health 75

Beauty and Health Gifts Online Retail Fashion 75

Sailthru

JUNE 1, 2023

A cosmetics brand can ask shoppers to vote for their favorite fall hues to produce on-trend holiday gift sets. 3 Interactive Experiences We Love Sailthru and our sister brand, Cheetah Digital by Marigold, have been working with our clients to design customized experiences that help fuel engagement and build brand equity.

Travel 78

Travel Customer Retention Demo Recommendation 78

Optimizely

AUGUST 31, 2017

Sometimes brands use less-than-ideal data collection and end up sending targeted messages to customers who don’t actually fit within a specific segment. In this example, the customer doesn’t know why she got this message, but she does know that it’s not relevant.

eCommerce 199

eCommerce B2C Gifts Marketing 199

Sailthru

JANUARY 6, 2020

Every year, there are hundreds of lists with the hottest gifts : the it toys, latest gadgets and key stocking fillers. This gives your marketing a terrific opportunity to show just how much a customer will save and benefits from the deal focus mentioned above. It was a gag gift with a funny booklet, and people loved it.

Toys 88

Toys Shipping Costs Gifts Comparison Shopping 88

365 Retail

NOVEMBER 24, 2021

Retailers have any number of avenues to explore when it comes to creating festive buzz, such as launching gift guides and brochures (by demographic if possible), promoting gift cards, advertising discounts on shipping if items are bought by a specific date, and sharing helpful blogs about this year’s ‘must-have’ gifts.

Gifts 52

Gifts Shipping Costs Subscription Books 52

ecomdash

MAY 23, 2019

It makes it easy for shoppers to find the kinds of gifts their dads would love, and it’s a chance to highlight products you want to promote. Create a Father’s Day gift guide. Providing a gift guide will help them make the best choice. You can present a gift guide in a number of ways. This is where customer data is useful.

Online Retail 60

Online Retail Marketing Social Media Gifts 60

Kissmetrics

JANUARY 13, 2022

Gather More Customer Data. Data is king right? Some contain instant rewards such as free food, while others require you to go online in order to win smaller rewards like cash or gift cards. and can help businesses gather crucial customer data that can be used for retargeting or marketing personalization efforts.

Marketing 260

Marketing Games Shipping Costs PPC 260

Store Growers

JULY 26, 2022

Google’s Customer Match allows advertisers to leverage customer data to reconnect to previous customers and find new ones across the Google Ads network. This feature helps you leverage the customer information that you’ve collected from buyers or prospects to target with a variety of ads. 6 – Cross-selling.

Customer 91

Customer Payment Services Customer Data Jewelry 91

Liveintent

NOVEMBER 17, 2020

Devote a little space in your newsletter to put your own promotions in front of your most engaged audience—your customers. You can build audience segments based on customer behavior and interests, and target repeat readers and engaged users who are most likely to convert. We’re not done with that first-party data just yet.

Marketing 71

Marketing eCommerce Subscription Gifts 71

Sailthru

AUGUST 13, 2018

You know, just in case they were thinking of buying a gift. Customer data helps you provide the best customer experience to turn a browser into a buyer. Segment Gift Givers. For jewelry customers, those purchases are just as likely to be for someone else. Long-Tail Nurture. Jewelry is a popular present.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

Sailthru

AUGUST 13, 2018

You know, just in case they were thinking of buying a gift. Customer data helps you provide the best customer experience to turn a browser into a buyer. Segment Gift Givers. For jewelry customers, those purchases are just as likely to be for someone else. Long-Tail Nurture. Jewelry is a popular present.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

iVend

MAY 11, 2022

Create differentiation and awareness – imaginative promotions can create a customer experience that sets a retail business apart from its competition , and keep it at the forefront of shoppers’ minds. The data enables greater insights and further tailoring of future promotions.

Retail 52

Retail POS Technology Customer Data 52