365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. Customer data should always be two things: reliable and repeatable.

Customer Data 64

Customer Data Customer Multi-channel Events 64

Digital Doughnut

JANUARY 29, 2024

UK’s retail landscape is evolving rapidly, with Customer Data Platforms (CDPs) at the forefront, helping retailers to intimately understand their customers.

Customer Data 52

Customer Data Customer Retail Mobile 52

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Retail TouchPoints

JUNE 9, 2023

Sustainability is a “quality over quantity” mission — and it is important that retailers both offer quality goods and ensure there is a high-quality match between these goods and each individual customer. Data, used innovatively, helps luxury retailers improve sustainability and enhances their overall brand experience.

Supplies 246

Supplies Operations Shipping Costs Customer 246

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Conducting a third-party audit of cybersecurity protocols.

Payment Services 278

Payment Services Retail POS Operations 278

Groove

MARCH 6, 2024

It allows users to effectively collect and organize customer data for easier, more streamlined segmentation. Klaviyo enables the creation of targeted, fully personalized campaigns that support stronger customer-brand relationships. Additionally, customers on the free plan get 150 free monthly MMS/SMS credits.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

MARCH 8, 2021

Using the data at their fingertips, retailers can capture a more in-depth view of customers’ lives, allowing them to better understand their wants and needs — and ultimately use that picture to create a service experience that incorporates both technology and humans.

Customer Data 264

Customer Data Customer White Paper Technology 264

Retail TouchPoints

SEPTEMBER 29, 2023

As brands try to navigate this strange new world where the cost of content generation and distribution are near zero, they are faced with a fundamental dilemma at the heart of it all: How to take advantage of these game changing technologies while gaining and keeping the trust of their customers?

Customer Data 264

Customer Data Operations Technology Games 264

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. Streamline your cash flow and other retail operations. Recognizing potential threats.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

JANUARY 30, 2024

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.

Retail 340

Retail Customer Experience Technology Customer Data 340

Korona

DECEMBER 21, 2023

POS security is vital for any retail business. Learn how criminals can hack systems and how your business can protect itself from threats.

POS 52

POS Customer Data Retail Customer 52

Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

Presentation 277

Presentation Customer Data Channel Operations 277

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets. Your retail environment is unique.

Operations 59

Operations Management Retail Customer Retention 59

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Current customer Albertsons Cos. and all of those have a data and analytics element, which is what we’re helping them figure out.”

Merchant Services 290

Merchant Services Supplies Retail Customer Data 290

ESW

SEPTEMBER 3, 2018

This series will dive into all of these considerations for brands currently operating internationally as well as those looking to do so in the near future. The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? The popularity of cross-border eCommerce is on the rise.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

Retail TouchPoints

SEPTEMBER 14, 2022

NewStore customer data found that 50% of credit card transactions across all live stores are occurring via Tap to Pay on iPhone. The biggest benefit of Tap to Pay on iPhone for us comes down to the impact it has on checkout speed,” said Brian McAllister, Director of Global Operations, Consumer Direct at Burton in a statement.

Outdoor 271

Outdoor Payment Services Omnichannel Customer Data 271

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Digital Transformation Required Building Trust In Burton’s Data. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Retail TouchPoints

OCTOBER 18, 2023

Here are five ways data analytics can assist in the fight against returns fraud: Pattern recognition and anomaly detection: Data analytics can analyze vast amounts of transaction, inventory and customer data to establish normal shopping patterns and behaviors.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Retail TouchPoints

AUGUST 13, 2021

The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. Going forward, the ecommerce business will become “The Bay,” while the banner’s 86 stores will continue operating as Hudson’s Bay.

eCommerce 299

eCommerce Operations Customer Experience Omnichannel 299

Retail TouchPoints

NOVEMBER 14, 2022

Additionally, by implementing an AI-powered forecasting solution, you can increase your operational efficiency and enhance customer satisfaction by proactively managing your supply chain while reducing waste and costs across your operations. Customer support. Operations. Start Realizing the Benefits of AI.

Customer Loyalty 360

Customer Loyalty Operations Improvements Customer Experience 360

Retail TouchPoints

NOVEMBER 12, 2020

The assets available for sale include the Stein Mart brand as well as its private label brands, domain names, social media assets and customer data. The retailer has relaunched each struggling brand as a pure-play ecommerce company in an effort to revitalize their operations.

Sporting Goods 310

Sporting Goods eCommerce Social Media Retail 310

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets. Your retail environment is unique.

Operations 40

Operations Management Retail Customer Retention 40

Retail TouchPoints

AUGUST 12, 2022

Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data.

Document 245

Document Customer Data Technology Operations 245

ESW

SEPTEMBER 3, 2018

This series will dive into all of these considerations for brands currently operating internationally as well as those looking to do so in the near future. The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? The popularity of cross-border eCommerce is on the rise.

Customer Data 60

Customer Data eCommerce Customer Consumer 60

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Retail TouchPoints

MARCH 30, 2021

Zalora will leverage the Algonomy real-time Customer Data Platform (CDP) to unify customer interactions and activate personalized experiences online, as well as on mobile and via email, for customers in all seven countries where it operates.

Mobile 246

Mobile eCommerce Accessories Apparel 246

Retail TouchPoints

NOVEMBER 12, 2020

The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. Associates using the platform can talk to customers as they normally would, except that a mic captures their conversations. Social media or word of mouth? Price, fit or competition?

Multi-channel 246

Multi-channel Customer Social Media Retail 246

Groove

DECEMBER 18, 2023

Additionally, they required a method to generate custom SKUs for each unique product configuration, ensuring that these custom creations could be easily reordered in the future. Solution: Automated Data Management with Heroku and BigCommerce To tackle these challenges, this brand turned to our team at Groove Commerce for a solution.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Dynamic Yield

MARCH 19, 2018

A Customer Data Platform (CDP) is a marketer-operated system used to collect, connect, and unify data from the multiple sources and touchpoints associated with the journey a user takes with an organization. The post Customer Data Platform (CDP) appeared first on Dynamic Yield.

Customer Data 28

Customer Data Customer Reference Operations 28

Retail TouchPoints

MAY 31, 2022

This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand. Consumer behavior is constantly in flux.

Mobile 328

Mobile Customer Data Recommendation Fashion 328

Liveintent

APRIL 5, 2022

A lookalike audience is an audience of new potential customers who have yet to purchase with your brand but are likely customers based on attributes shared with your best customers. LiveIntent Lookalike Audiences are built from a seed of your first-party customer data.

Management 62

Management Operations Improvements Events 62

Retail TouchPoints

AUGUST 10, 2022

Disaster avoidance software : Many stores that are part of larger retail chains operate without on-site IT support staff. A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Retail TouchPoints

MARCH 28, 2023

“We are thrilled to debut this market-first initiative, allowing our advertisers to reach Dollar General customers via Meta placements while utilizing our opted-in first-party data,” said Charlene Charles, Head of DG Media Network Operations in a statement.

Customer 298

Customer Customer Data Improvements Marketing 298