ESW

SEPTEMBER 3, 2018

The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? All of this highlights that built-in data and privacy protection for customer data is about building trust. Where to Go From Here: Customer Data, Fraud and Privacy Practices to Consider.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 264

Payment Services Retail POS Operations 264

Retail TouchPoints

MARCH 5, 2024

First-party customer data. The most important component of building an RMN is first-party data — a dataset of all your customers’ shopping habits and preferences. The first step on the path to building your own RMN is to establish mature systems for collecting, segmenting and utilizing your data.

Retail 262

Retail Customer Data Channel Arts 262

ESW

SEPTEMBER 3, 2018

The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? All of this highlights that built-in data and privacy protection for customer data is about building trust. Where to Go From Here: Customer Data, Fraud and Privacy Practices to Consider.

Customer Data 60

Customer Data eCommerce Customer Consumer 60

ESW

SEPTEMBER 16, 2019

For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store. Business is a balancing act.

Shipping Costs 68

Shipping Costs eCommerce Payment Services Information 68

Forrester eCommerce

APRIL 14, 2020

With the onslaught of data and statistics about the pandemic, the world has seen an explosion of armchair virologists and policy pundits. The World Health Organization, the European Commission, and national governments strive to harmonize data — a laudable effort, but the need […].

Customer Data 532

Customer Data Customer 532

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Retail TouchPoints

FEBRUARY 1, 2024

Berliner offered advice on how retailers can best mitigate the negative impact of price increases: “Retailers should lean into customer data to make price increases as painless as possible ,” he said. “By It exists and it can help you, so it’s hard to align to a policy that bars it altogether.”

Games 217

Games Retail Definition Management 217

FastSpring

NOVEMBER 14, 2018

While that influx of new customers is welcomed by every business around the world, it also brings up the often discussed and very much dreaded topic, the General Data Protection Regulation. Before we get into the specifics of protecting personal data, let’s start at the beginning. What is personal data?

Customer Data 60

Customer Data Customer Information Banking 60

Optimizely

DECEMBER 3, 2019

With the California Consumer Privacy Act (CCPA) going into effect on January 1, 2020 , most of our clients have new responsibilities as a business, and Zaius has responsibilities as your service provider to help you remain compliant in your storage and use of customer data. Identify where your customer data goes.

eCommerce Marketing 195

eCommerce Marketing eCommerce Marketing Customer Data 195

Retail TouchPoints

JUNE 22, 2020

According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data. With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line.

eCommerce 187

eCommerce Retail Technology Customer Data 187

Omnisend

JUNE 7, 2023

2 Obtain consent for data collection Always seek consent before collecting any customer data. Source #3 Only keep customer data for as long as necessary When it comes to GDPR for ecommerce purposes, you’re probably fine. You’re selling to customers. 5 Make data protection the core of your activities. . #8

Merchant Services 145

Merchant Services Payment Services Marketing Customer Data 145

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

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Supplies Payment Services Payments Document 299

Retail TouchPoints

OCTOBER 25, 2023

Key CX Pain Points Walker also identified four areas that require special attention during the holiday season: Holiday pricing and promotions “Customers are doing a lot of deal-seeking, so how do you avoid bad experiences around that?

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

SEPTEMBER 20, 2022

Apple’s ad policy changes have disrupted titans like Facebook and increased cost-per-acquisition through app-based advertising. Invest in First-Party Data. Apple’s ad policy changes are already impacting spend on social media and mobile. This is best accomplished by investing heavily in first-party data.

Omnichannel 263

Omnichannel Marketing Social Media Channel 263

Algopix

MARCH 9, 2023

Account suspensions can happen for a variety of reasons, including policy violations, low performance metrics, or even account hacking. This can happen for a variety of reasons, including policy violations, low performance metrics, or even account hacking. Violating any of these policies can result in account suspension.

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Shipping Labels Document Shipping Information 83

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 98

POS Payment Services Payments Omnichannel 98

RetailMinded

JUNE 3, 2023

Implement a Bag Check Policy A bag check policy can help prevent theft by discouraging customers from stealing items, even in stores with self-service checkouts. You can implement a bag check policy at the entrance of your store, the checkout counter, or at the store exits.

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Retail Article Other Customer Data 98

Retail TouchPoints

JULY 28, 2022

So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe. Establish good data hygiene practices.

Retail 257

Retail Customer Data Information Consumer 257

Retail TouchPoints

MARCH 8, 2021

We expect more retailers will implement a Domain-based Message Authentication, Reporting, and Conformance (DMARC) policy in 2021 in order to gain greater control over who sends emails on behalf of their domains and subdomains. Increased efforts to protect — and better manage — customer data. Authenticate your email.

Customer Data 152

Customer Data Travel Banking Mobile 152

Retail TouchPoints

JANUARY 18, 2022

Dig into the data on the perks and incentives your loyalty program members are responding to so you can better determine what benefits they find worthwhile. According to Clarus Commerce data , during the holidays shoppers cared most about product discounts, special expedited shipping, better return policies and free samples with purchase.

Customer Retention 286

Customer Retention Social Media Shipping Point of Sale 286

iVend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

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Technology POS Retail Gifts 98

Onilab User Guides

DECEMBER 21, 2018

Review your firewall policy to make sure all vulnerability vectors are closed off. Both client-side and server-side, these security holes put at risk both your store and your customers’ data. In terms of priorities, it’s vital that you secure your customers’ data first to avoid both PR damages and financial repercussions.

Payment Services 45

Payment Services Merchant Services Payments Magento 45

Retail TouchPoints

FEBRUARY 14, 2024

And then on the other hand, we’re giving them a lot of data to help them get smarter about the consumer, not just on our site, but for their overall ecommerce experience. Grover: Probably the biggest challenge is some of these brands have very strict policies for how they do things, and we always adhere to their policies.

Fulfillment 200

Fulfillment eCommerce Other Consumer 200

Retail TouchPoints

SEPTEMBER 28, 2021

Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. But new laws, regulations and tech policies are forcing businesses to completely rethink how they collect and use data.

Consumer 272

Consumer Customer Experience eCommerce Technology 272

Retail TouchPoints

AUGUST 11, 2021

This enables a far more accurate assessment of the state of PCI DSS risk and compliance, and analyzes how data is currently being collected, handled and stored. Employees are an organization’s first line of defense to protect customer data. Conduct frequent employee education sessions.

Payment Services 264

Payment Services Retail Electronics Information 264

Retail TouchPoints

JULY 28, 2023

Andreas Arentoft is a data and technology nerd currently working as the Head of Go-to-Market, Technology at Precis Digital. With a diverse background in designing advanced media buying strategies and custom data solutions, Arentoft focuses on bridging technology and business problems to find action-oriented solutions.

eCommerce Platforms 219

eCommerce Platforms eCommerce Technology Marketing 219

Ecommerce Platforms

MAY 2, 2023

Protect customer data Whenever you’re selling products online, whether it’s through ecommerce platforms, or via a self-made website, or marketplace, you’ll be responsible for keeping your customer’s details safe and secure. Create the right policies Effective policies are valuable when you’re running a dropshipping business.

Shipping Costs 104

Shipping Costs Payment Services Shipping Order Fulfillment 104

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Personalization Powered by AI: Artificial intelligence (AI) is revolutionizing the way retailers understand and cater to individual customer needs. In 2024, we can expect a surge in AI-powered personalization, where algorithms analyze customer data to provide tailored recommendations and personalized shopping experiences.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Liveintent

JUNE 6, 2023

Additionally, we match historical and session data to help advertisers build experiences to delight their customers. Cleanse, update, score, and enrich your customer data Having incorrect and stale customer data can risk your targeting and measurement abilities. You can get up and running in two weeks.

Customer 62

Customer Customer Data Recommendation Channel 62

Sailthru

MAY 19, 2023

Sign #4: We Need to Be Proactively Compliant with Data and Privacy Policies Our teams are getting larger and may not always be in sync with one another. We need a consistent system for collecting customer data and using it responsibly. Our customers need a simple way to update their settings whenever they want.

Customer Data 78

Customer Data Technology Demo Channel 78

365 Retail

MAY 9, 2023

Cybercriminals are like ninjas, always lurking in the shadows, waiting for the perfect moment to strike and steal your precious data. As a result, retailers must prioritize data security to protect their operations and customer data. VPNs are incredibly versatile and can be used for various purposes.

Customer 52

Customer Retail Live Chat Customer Data 52

Omnisend

AUGUST 13, 2020

To keep your customers’ data secure—and to make sure Google flags your site as “secure”— ensure your ecommerce store has an SSL certificate. Legal: Having an easily-located legal framework on your site is essential to helping your customers understand your policies and how you plan to use their data.

eCommerce 158

eCommerce Shipping Costs Payment Services Payments 158

Store Growers

JULY 26, 2022

Google’s Customer Match allows advertisers to leverage customer data to reconnect to previous customers and find new ones across the Google Ads network. This feature helps you leverage the customer information that you’ve collected from buyers or prospects to target with a variety of ads. A good payment record.

Customer 91

Customer Payment Services Customer Data Jewelry 91

365 Retail

JUNE 8, 2022

Unfortunately, some customers will try to defraud your returns process – and there are more of them than you may think. Hundreds of millions of pounds are forfeited annually by retailers forced to cover the costs of refunding stolen goods or items that do not meet the returns policy. .

Customer 52

Customer eCommerce Channel Supplies 52