5 Customer data points to collect in your POS CRM.

Springboard Retail

A modern point of sale system becomes truly effective when it's used to collect all the powerful data and customer intelligence possible to help you build customer engagement and loyalty. In today's cloud-based POS software, like Springboard Retail, you have the ability to create unlimited custom fields, filter and produce powerful reports and integrate with smart marketing and loyalty platforms. Retail Tips & Techniques Customer Relationship Management loyalt

Checkout-less Shopping: Faster Payments, Smarter Customer Data

GetElastic

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). This requires set-up on the part of customers, so they will likely only do that for stores they visit regularly.

POS 12

Checkout-less Shopping: Faster Payments, Smarter Customer Data

GetElastic

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). This requires set-up on the part of customers, so they will likely only do that for stores they visit regularly.

POS 12

POS Software: Where to Go From Here

Cegid

Providing smooth transactions everywhere however, requires POS technology that can seamlessly meet demand, while simultaneously delivering associates consumer data across all physical and digital touchpoints. Read on to learn the latest on the future of POS software.

Cloud POS Leader for Omnichannel Retailers

Cegid

It’s all about the customer, what they want and when they want it. The dynamics of customer interaction and the role of the brick-and-mortar store are evolving. To stay relevant, brands are re-imagining every aspect of their operations to ensure the customer is the focal point.

The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Community Building, Customer Engagement & CRM. CRO & Data-Driven Optimizations. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. What is customer experience? Customer service. Customer groups.

7 B2B Ecommerce Trends + 13 B2B Brands Changing How Businesses Buy

BigCommerce

customers get the same level of quality and service. personalized customer pricing. contractual term (POs, Quotes, etc.) To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition.

B2B 40

Your Free Ecommerce RFP Template + 176 Questions to Ask Before You Migrate

BigCommerce

List 3 customers that are similar in size and scope to us. How much control do we have over customizing the checkout experience? What can we not customize? Local development environment to manage code customizations prior to publishing. Customer Service Questions.

How to Turn Holiday Shoppers into Year-Rounders

Springboard Retail

With 32% of stores’ holiday traffic coming from first-time buyers , it is more essential than ever to make plans to retain them, and that starts with using your retail POS system to collect customer data. Customer Service Retail Tips & Techniques Customer Relationship ManagementIt goes without saying that the holiday season is prime time for retail traffic.

Retail Trend: Store Transformation

Cegid

customer engagement; and. For the retail store to transform into a destination that provides the backdrop for dinner out, a calligraphy class or any number of experiences, it must not only blur the lines between channels but also cater to the customer at a whole new level.

POS 1

Solving the Personalization Quandary with the Right Clienteling Solution

Cegid

Focusing on one-on-one sales interactions with a physical store’s best customers, it emphasizes individuals’ needs, restoring the personal shopper relationships eroded by retail globalization. Clienteling enhances shopper profiles in ways POS data and e-commerce alone cannot.

POS 1